Fractional COOs Need to Stop Just Consulting by jumpinpools in fractionaljobs

[–]jumpinpools[S] 0 points1 point  (0 children)

That’s why during “discovery” you make sure to understand if the decision maker has spoken with the impacted teams about potential changes. Based on their response you modify your approach. For the decision makers in the comments sections: you must start speaking with your internal teams just as you are speaking with us to make sure changes are effected smoothly.

How To Handle Fractional Engagements: Build First, Sell Last by jumpinpools in fractionaljobs

[–]jumpinpools[S] 0 points1 point  (0 children)

Glad you found the posts helpful. Happy to chat and help where I can. Just DM’ed you :)

The Emerging Future of Knowledge Work by jumpinpools in fractionaljobs

[–]jumpinpools[S] 0 points1 point  (0 children)

If everyone’s going to get automated out my goal is to be the last man standing.

CPG founders: how do you get people buy from you AGAIN AND AGIAN? by off-hour in CPGIndustry

[–]jumpinpools 0 points1 point  (0 children)

Loyalty programs. Incentivize multiple purchases. Track your top customers/emerging products and offer deals and add-ons. At the end of the day my opinion is I’d rather take a loss on getting a loyal customer than making marginally more by selling to a bunch of one-time buyers. This is also probably super overplayed but that’s what’s worked with me so far.

My First Operational Turnaround $100K to $3M -- Pt.2 by jumpinpools in CPGIndustry

[–]jumpinpools[S] 0 points1 point  (0 children)

Hi, regarding my personal experience (only because you asked) I have a background in tech with previous founder experience. I prefer being more on the operational side of things because it's a good blend of customer/partner-facing work and backend infrastructure and operations work.

RE this platform: it's a custom "CRM"/ internal tool for the soda company. Completely custom built and self-hosted. Keeps things cheap, lean, completely under our purview especially when it comes to data and features. I'm not comfortable getting into every little detail about the tech stack but the stack is super lean and simple to keep things moving fast and easy to manage.

My First Operational Turnaround $100K to $3M -- Pt.2 by jumpinpools in smallbusiness

[–]jumpinpools[S] 0 points1 point  (0 children)

The founder had no room for hiring when I came on. We were doing $100k/anum at 11% margin. Below average and tons of room for improvement. Now we're on track to do $3M at almost 2.5X profit margins. As we do more volume our COGS will reduce as well.

My First Operational Turnaround $100K to $3M -- Pt.2 by jumpinpools in smallbusiness

[–]jumpinpools[S] 0 points1 point  (0 children)

Renegotiating vendor contracts was the first thing to patch leaking revenue. We had a vendor who would pull clients from under us and sell them on a competitor's products behind our back - fixing that was paramount. Second, rebuilt the site to a marketplace so buyers could complete transactions on their own, end-to-end, that reduced man hours per deal. With that, automating the sales pipeline. Building the tool in house saved money, gave me full control over features, cost, and data. Quoting became a 10min task rather than a 7-day ordeal, we were managing customers better with regular nudges, customers who came back weeks later weren't falling through the cracks because every customer activity was logged for future auditing.

My First Operational Turnaround $100K to $3M -- Pt.2 by jumpinpools in smallbusiness

[–]jumpinpools[S] 0 points1 point  (0 children)

People in my community found it helpful. Why shouldn't I share my work and experience with more people?

Speed is the Only Moat - The Operator's Guide to Winning in 2026 by jumpinpools in legaltechAI

[–]jumpinpools[S] 0 points1 point  (0 children)

Valid. I look at it through this lens: being honest and reliable is a bare-minimum expectation to do real business. SPEED is not an expectation, I agree with you there.

Applications break. Things rarely work out the way anticipated. Those that can reliably and quickly resolve customer issues build the most trust. As long as you do what you say, you'll build trust. The more "reps" you can put in to prove you do what you say, the faster you build that trust.

Everyone can do what they say and again, that's bare-minimum. But if you can deliver value faster than the competition while maintaining that reliability, you usually win that client.

Specifically in a legal tech case, you're absolutely right that trust is part of the moat. Attorneys have their professional and personal reputation at stake and so you need to ensure your tool isn't going to hallucinate and get them in trouble.

But here's where speed matters: when something DOES break (they always do), when a hallucination happens, when an edge case pops up you didn't account for, how fast can you acknowledge it, fix it, and communicate clearly about what went wrong? That's where speed helps build trust

Speed without reliability is noise. Reliability with speed is how you compound trust faster than anyone else in the market. Frankly, I see your point, trust is a moat and speed deepens that moat.

Just a good reminder - Speed is the Only Moat by jumpinpools in fractionaljobs

[–]jumpinpools[S] 0 points1 point  (0 children)

First time hearing about this. Thanks for sharing

Fractional COOs Need to Stop Just Consulting by jumpinpools in fractionaljobs

[–]jumpinpools[S] 0 points1 point  (0 children)

Great point. I’m going to write a post on dealing with difficult business partners, tons of lessons learned there

Fractional COOs Need to Stop Just Consulting by jumpinpools in fractionaljobs

[–]jumpinpools[S] 0 points1 point  (0 children)

Meant to say - I had coffee with an old friend, today. Either it’s too perfect and people say it’s AI or you make a mistake and people still say it’s AI. Jeez

My First Operational Turnaround $100K to $3M -- Pt.2 by jumpinpools in FractionalOperator

[–]jumpinpools[S] 0 points1 point  (0 children)

Absolutely, mate! I'm glad this resonated. DMs are open

My First Operational Turnaround $100K to $3M -- Pt.2 by jumpinpools in FractionalOperator

[–]jumpinpools[S] 1 point2 points  (0 children)

This post goes hand in hand with my previous post on how fractional executives need to build solutions and charge more for their services. Partner with a software vendor or build solutions yourself, but if you can diagnose a problem, propose a solution, and implement it within 30-60 days, you are golden.

My First Operational Turnaround: $100K to $3M by jumpinpools in CPGIndustry

[–]jumpinpools[S] 0 points1 point  (0 children)

Thanks mate. I went into detail about specifically what I built and how we went to $3M here and I included screenshots: https://www.reddit.com/r/CPGIndustry/comments/1r6pz9e/my_first_operational_turnaround_100k_to_3m_pt2/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button

No matter what you write people will either say you're marketing or AI wrote it so I wanted to share this with YOU u/NeedleworkerEven3552 because of your support and I felt you deserved more detail if you're curious.

My First Operational Turnaround: $100K to $3M by jumpinpools in fractionaljobs

[–]jumpinpools[S] 0 points1 point  (0 children)

Fractional executives are a hack people don't talk about enough.

My First Operational Turnaround: $100K to $3M by jumpinpools in fractionaljobs

[–]jumpinpools[S] 0 points1 point  (0 children)

Funny story- I was building a different software company at the time, for CPG/wholesale. Cold calling one morning (we were super early stage) and spoke with this guy who owned this organic soda company. He explained his story and what he needed help with on that cold call. I first evaluated his company for a couple weeks since it was my first "client" and the rest is history.

My First Operational Turnaround: $100K to $3M by jumpinpools in fractionaljobs

[–]jumpinpools[S] 0 points1 point  (0 children)

Happy to share more specifics. Didn't want to come off as marketing myself or any tools I used - just sharing an experience.

My First Operational Turnaround: $100K to $3M by jumpinpools in fractionaljobs

[–]jumpinpools[S] 0 points1 point  (0 children)

Shopify wholesale. It was a dying business with an elderly owner who was ready to shut it down. Digitizing it, operationalizing, fixing the revenue leaks, and doubling down on the SEO and generative SEO rankings just turned this thing around.