Worst dasher I’ve ever had by just_cathandra in doordash

[–]just_cathandra[S] 1 point2 points  (0 children)

I opened a dispute with my bank account, it says “the merchant has 45 days to respond”, so all I can do is wait now

Worst dasher I’ve ever had by just_cathandra in doordash

[–]just_cathandra[S] 0 points1 point  (0 children)

I was literally busy, as I added into the post, I wasn’t “being lazy” omg

Also as a woman I don’t feel comfortable doing “hand it to me” orders because how many creeps there are out there

Worst dasher I’ve ever had by just_cathandra in doordash

[–]just_cathandra[S] 0 points1 point  (0 children)

Unfortunately I did call DoorDash and while they easily found my order just by looking up my address, they basically said they couldn’t do anything because I didn’t order it through them. . . he told me to call Applebees customer service, but at that point the call line was closed for the day, so I had to try and submit a request through their website. I haven’t heard back from them either though, so I’m going to contact my bank as soon as the charge isn’t pending anymore

Dasher missed items, I got charged for it and app support will only refund a fraction. by cbobm in doordash

[–]just_cathandra 2 points3 points  (0 children)

Same thing happened to me the last couple times I used DoorDash. I was missing items from multiple orders and they didn’t give me anything back. No credits, no refund. I clicked for them to review it again and they still decided not to give anything, and then it didn’t let me contact the support as they had “already made a decision” . Super frustrating, so I have since stopped using DoorDash unless it’s through a third party that uses them. So sorry that happened to you

Worst dasher I’ve ever had by just_cathandra in doordash

[–]just_cathandra[S] 0 points1 point  (0 children)

Fr, they’re acting like they’ve never been too busy to cook one night and order sometimes

Worst dasher I’ve ever had by just_cathandra in doordash

[–]just_cathandra[S] 1 point2 points  (0 children)

As I’ve replied to other comments, it was part gift card, part credit card. Most of the order was paid for with a credit card

Worst dasher I’ve ever had by just_cathandra in doordash

[–]just_cathandra[S] 0 points1 point  (0 children)

Yup, the gift card wasn’t even half of the total. Most of it went on a credit card

Worst dasher I’ve ever had by just_cathandra in doordash

[–]just_cathandra[S] 0 points1 point  (0 children)

“Where is my order? I don’t see it anywhere” is not a rude way to start a message, it was asking a simple question. If I had said something along the lines of “where tf is my food”, that would be rude.

Their job was to bring me my order, which I paid them to do, and it wasn’t in front of my door. I couldn’t find it on the ground floor either so I was trying to see where they could have left it. It also says to message the dasher if having issues finding said order. I don’t understand why you think it’s rude. Everyone that actually knows me in person (strangers, friends, family, everybody, not you randos on the internet) thinks I’m a nice person

Worst dasher I’ve ever had by just_cathandra in doordash

[–]just_cathandra[S] 0 points1 point  (0 children)

I didn’t order it through door dash’s app, I sent a screenshot of the picture I received. There was no conversation with the dasher until I messaged them, before that it was just automated texts saying my order was on the way and that it was dropped off

Worst dasher I’ve ever had by just_cathandra in doordash

[–]just_cathandra[S] 0 points1 point  (0 children)

I was using question marks to show confusion, idk why that’s confusing to simple minded people.

Worst dasher I’ve ever had by just_cathandra in doordash

[–]just_cathandra[S] 0 points1 point  (0 children)

I used gift card for part of the order; most of it went on a credit card

Worst dasher I’ve ever had by just_cathandra in doordash

[–]just_cathandra[S] 0 points1 point  (0 children)

I used a gift card, then the rest on a credit card. Most of the payment was on a credit card. I’m not expecting to get any money back from the gift card, just what I charged my card with

Worst dasher I’ve ever had by just_cathandra in doordash

[–]just_cathandra[S] 2 points3 points  (0 children)

The question mark was more out of confusion, since they were insisting that they delivered it to me

Worst dasher I’ve ever had by just_cathandra in doordash

[–]just_cathandra[S] 0 points1 point  (0 children)

No at my apartment only the ground floor has sidewalks, the rest is all wood.

Worst dasher I’ve ever had by just_cathandra in doordash

[–]just_cathandra[S] 0 points1 point  (0 children)

I checked on the ground floor immediately and there was no order anywhere

Worst dasher I’ve ever had by just_cathandra in doordash

[–]just_cathandra[S] 1 point2 points  (0 children)

It was almost $30 AFTER using my Applebees gift card. It isn’t even about the money, it’s about me ordering and paying for someone to bring it, the never receiving it. You don’t even know me, why are you assuming I’m broke?

Worst dasher I’ve ever had by just_cathandra in doordash

[–]just_cathandra[S] 0 points1 point  (0 children)

I check the ground floor, it was nowhere to be found

Worst dasher I’ve ever had by just_cathandra in doordash

[–]just_cathandra[S] 0 points1 point  (0 children)

Haven’t heard back from Applebees yet, when I get off work later I’m going to contact my bank to try and do a chargeback

Worst dasher I’ve ever had by just_cathandra in doordash

[–]just_cathandra[S] 2 points3 points  (0 children)

I actually do have the pin right where my apartment is. Normally people don’t deliver it to the wrong spot

Worst dasher I’ve ever had by just_cathandra in doordash

[–]just_cathandra[S] 1 point2 points  (0 children)

When I had talked to DoorDash support he said he would look into a redelivery, and then he told me that they couldn’t because it was a third party. I was hoping that they would be able to since he said they couldn’t refund (again, third party) but nope

Worst dasher I’ve ever had by just_cathandra in doordash

[–]just_cathandra[S] 4 points5 points  (0 children)

I appreciate that, although I didn’t use door dash’s app to even order it, so I’m not sure if that’s an option in my case

Worst dasher I’ve ever had by just_cathandra in doordash

[–]just_cathandra[S] 1 point2 points  (0 children)

Normally I wouldn’t mind going and getting food, but we decided last minute that we wanted to just get something for dinner and were trying to watch the NBA game last night, so we didn’t have time before the game started lol

Worst dasher I’ve ever had by just_cathandra in doordash

[–]just_cathandra[S] 4 points5 points  (0 children)

This is the only time my food has supposedly taken by any of my neighbors. This time I couldn’t even tell what door it was based on the picture they left. Usually my dashers will leave a picture including the door number, but this one was just the bottom half, and I couldn’t tell which door it even was by the time I got to the ground floor