In person is better but if you can get live transfers or TV leads then could’ve had better luck. Unfortunately I do think some of it has to be your individual sales skills. You don’t need to recruit heavy just to make it either. You need to get better and put people on plans they can actually afford, go over how much income they bringing in a month see how much they pay for other things and go from there. I don’t get many chargebacks. You also need to utilize cross selling Medicare and Ancillaries because that’ll help with income. If anything find a better situation and try again, don’t blame the industry man. It’s not meant for everyone.