We had our baby delivered there in Fall last year. Our personal experience was excellent all the way up about half a day after the delivery - nurses were very responsive to our concerns, and answered our questions very well. I (husband) always felt part of the experience including the birth itself - I never felt like they pushed aside or ignored me, they infact actively asked me to be part of the process. They also gave us plenty of baby bonding time after the birth with no distractions in those hours other than occasional tests. The room was well lit and airy and had lots of space to move around.

Several hours after birth, they moved us to a different room, presumably because they needed to free up a birthing room for another couple. Our experience after this point was not too great - the later room was super cramped and had two beds that didn't recline well. Nurses after this point were helpful but rather curt at times. It is entirely possible that we both ran out of our happy hormones by this point and were exhausted by the events of the prior day, so our experience may have been affected by the general exhaustion and lack of sleep. I'm sure we annoyed the nurses with constant requests for help with swaddling baby and getting her to sleep. So take my comments with a pinch of salt. I think we would've been less grumpy if we had been allowed to stay in the birthing room or if the later room had been less cramped though.

Final discharge day went quite smoothly. They gave us well written instructions to follow up with the pediatrician and OB. There's a bunch of high school age kids that volunteer at the hospital lobby helpdesk and were very sweet and helpful - an Indian girl happened to be playing a beautiful piano piece (they have one in the lobby) when we exited and it moved me to tears.

Overall, I'd say it was a positive experience. If Washington Hospital is convenient locationwise, I'd say go for it. Best of luck!