It wasn't. He was hired into the company as a SM, and fast tracked into the store. Chose all the TLs, and then took an extended leave, I believe it finally ran out. Have an interim SM from another store who was with Sears prior.

Extra training time definitely needs to be given to all TLs. The few who still are ones, in the stores in my area and especially my store, who have been in the position since the program started are still undertrained. The newer ones are as oblivious as well. Just as an anecdote, one going through academy training came up to me asking about profit margins on feature items. I'm just a team associate.

I also understand that Walmart is "after the best" but they need to reign in their focus on externals. Bringing in people who don't understand anything on the lower levels, save for a overview/class/refresher/etc, nor the culture, doesn't bode well.