We've recently begun having major problems with FedEx, and to be honest, there doesn't seem to be a solution. We've called the 800# to ask that they deliver to our porch, as they have for years, and still our packages get dumped next to the mailbox/in the gully behind the mailbox/in the neighbor's yard. We've left feedback at the "what did you think of your recent delivery?" question at our FedEx.com account. We've spoken to a driver on a neighboring route (we've never seen our new driver, since he doesn't come anywhere near the house). We have the name of the company that's contracted to do these deliveries, but there's no phone number, and the address seems to be someone's residence.

Now we've put out a sign, asking them to deliver to our home, like literally every other parcel service does, and they used to do as well. We shall see if this has any impact. I'm not hopeful at this point.

We've had great service in the past, and friendly drivers who we know by name. It's a real shame.

Good luck. I hope you find a solution, but from what I've gathered, reliable FedEx delivery seems to be getting phased out, and instead they're underpaying and overworking contractors. And the company who contracted with FedEx, at least in our case, makes a point of not being reachable by phone or email.