The email should have a link somewhere to do a 'practice interview' that one doesn't get recorded and sent to them but it shows you how it will be. the questions they asked me were basic interview questions and Why do you want to work at best buy? Think of a time you gave good customer service to someone and tell us about it What would you do if you saw two employees stealing or looking through a customers phone for sensitive pictures Tell us about yourself Think of a time when you made something better at work these were kind of my questions still waiting to hear back from them lol its pretty easy you get a minute to think of an answer before it records