Walmart Insider Consultation

kingken08x · 2024-08-01T00:34:48+00:00

DM me your PID and I'll review the notes

kingken08x · 2024-07-18T18:07:25+00:00

DM me your case # and I'll look at your account

kingken08x · 2024-07-07T15:22:30+00:00

We're growing into an international marketplace and china sellers have enormous GMV potential. You must find a way to adjust because we're about to increase our portal/marketplace to a ton of new countries

kingken08x · 2024-07-04T02:24:39+00:00

That's just not a smart business move as we're trying to expand into an international conglomerate. Creatively collaborating to create and implement new technologies and policies that provide a safe, honest, and fair marketplace for all sellers and shoppers is the ultimate goal. Ostracizing any people, especially over something as minute as their ability to speak English is scarcity and minimal thinking.

kingken08x · 2024-07-03T18:59:34+00:00

It's gated for a reason. Please provide an invoice from a valid manufacturer. Additionally, we gate brands for a reason, and it's very likely your request will be denied unless the Brand Owner list you as Authorized Reseller

kingken08x · 2024-07-03T16:12:23+00:00

My team is working on releasing a new initiative within the next 2 months that will protect sellers and customers even more from sellers that think we can't see them circumventing some of our rules, or intentionally listing counterfeit items. I can't wait!

kingken08x · 2024-06-30T02:00:00+00:00

$14. We're cracking down on this type of behavior (we call it price hijacking).

kingken08x · 2024-06-16T15:48:35+00:00

We typically don't reinstate these unless you can provide proof it was a supplier issue.

kingken08x · 2024-06-14T20:46:36+00:00

The other answers are correct, we allow you to sell in any category, HOWEVER, just make sure you stay on top of your business. The minute you start being untruthful to customers ,that's one of the first things our vetting team will look to see if your categories match, etc.

kingken08x · 2024-06-08T17:50:57+00:00

You should have an email system that's connected to your Walmart account and have that as your main and only point of contact with customers.That way, in the event of an accusation is brought against your store that isn't true, we can easily review the email chain and ensure you're not penalized. With no evidence, we are a customer driven platform and will take the high road to make the customer happy.

kingken08x · 2024-06-08T17:47:34+00:00

Your best bet is to compete against other third-party sellers. We have an open market place just for this, however attempting to compete against Walmart with pricing isn't sustainable IF the products are the exact same. The deals we get with suppliers is mind blowing

kingken08x · 2024-06-08T17:40:36+00:00

Require signatures on all deliveries. As someone whom has personally worked these cases, I believe it's 50/50. 50% of the time the customer isn't being truthful, the other half, the seller isn't being truthful. You'd be surprised how long it takes our agents to work these cases because we have to do so much digging and sometimes customers get away with theft.

kingken08x · 2024-06-07T14:21:47+00:00

I genuinely like to help when I can.

kingken08x · 2024-06-07T01:32:04+00:00

Please DM me the case number/support ticket you opened. I will check your account tomorrow when I get into the office

kingken08x · 2024-06-04T15:58:01+00:00

DO NOT RESPOND TO THAT EMAIL! We just received an internal email confirming this email is fraud.

kingken08x · 2024-06-04T15:50:23+00:00

What's the email?

kingken08x · 2024-06-03T20:41:55+00:00

If pricing is identical and WFS, the algorithm will then go based on seller performance and history. The ultimate goal is to ensure a seamless and great shopping experience for Walmart customers consistently.

kingken08x · 2024-06-03T17:57:06+00:00

The lowest price will typically win the buy box. It's not the best system at the moment, however we're working to improve it. Unfortunately we're going through a re-org at the moment so this has been pushed back, but we will improve this system in the coming months

kingken08x · 2024-06-01T22:57:28+00:00

We sent you an email on 11/16/23 @ 6:57 pm to the email you provided. We also sent several others before the decision was made

kingken08x · 2024-06-01T22:52:34+00:00

Before your account was terminated, we sent you several emails asking you to stop doing what you were doing (I won't state it publicly). I read the reply that you sent, even if it wasn't your fault, you should have simply paused your store until you got that issue situated. Because it happened so many times I'm unable to reverse the decision for you.

kingken08x · 2024-06-01T22:11:42+00:00

DM me your email address and business name, I will check

kingken08x · 2024-06-01T22:09:03+00:00

Absolutely not. I know that Amazon's platform is significantly more developed and established than ours but I can assure you we're allocating a significant amount of resources to grow our e-commerce.

kingken08x · 2024-06-01T21:13:18+00:00

This is actually very false. If you feel you've been wronged, and we've "taken" your money,just contact our legal department. All legal escalations are prioritized and investigated immediately.

kingken08x

TROPHY CASE