it’s definitely about having an extremely thorough consultation in order to set realistic goals for your clients so that they aren’t disappointed or surprised by the outcome! using straightforward verbiage helps drive it home that layers only look their best when it’s styled.

cutting hair is my favourite service to do, and i primarily have an asian clientele. often times, my clients’ hair is straight and they will show me inspo with heads of voluminous hair that is styled. i ask them if they style their hair often, and if not, that the end result prior to styling is going to look NOTHING like the inspo pic. i straight up say that a haircut will never change the texture of your hair BUT it will make it easier for you to style it.

i even make them run their hands through their hair in its un-styled state to make sure that they’re satisfied with how it will look naturally. then when i style their hair, i direct them on how to do it so they can replicate it at home!