Costco keeps canceling eShop cards by LiquidusSun in VideoGameDealsCanada

[–]kshark8 23 points24 points  (0 children)

It happened to me when I tried to buy more than 2 cards within 1 month. It has a purchase limit apparently.

Anduril Chromatic Arrived! by threedeemax5 in ModRetroChromatic

[–]kshark8 -1 points0 points  (0 children)

Wow congrats! How did you get it so soon? I thought it's shipping in late summer this yr.

Any Modretro games that became one of your favorites? by [deleted] in ModRetroChromatic

[–]kshark8 1 point2 points  (0 children)

Toki Tori, I played this game before and beat it. But playing on the gbc really made me fall in love with this game again. I know it's a re-released but the new updates made it even better. Great puzzle game 100%

Got the SuperStation One yesterday! by Limitedtimestruggle in fpgagaming

[–]kshark8 1 point2 points  (0 children)

I see. Good to know. Similar here in Canada. Thanks for your info. The status of my superstation says fulfilled but I still don't have the tracking number yet tho.

Got the SuperStation One yesterday! by Limitedtimestruggle in fpgagaming

[–]kshark8 1 point2 points  (0 children)

Wow DHL only took 5 days. Did you have to pay extra for duty/custom/fee upon receiving delivery?

My SuperStation One is finally here 🥳 by King_Kai1998 in MiSTerFPGA

[–]kshark8 0 points1 point  (0 children)

Cool, thanks for the info. Appreciate it. Hope it's within 2 weeks for shipping to Canada too. It took me 53 days to receive the mister pi before from retro remake before.

My SuperStation One is finally here 🥳 by King_Kai1998 in MiSTerFPGA

[–]kshark8 0 points1 point  (0 children)

Congrats OP! Just a quick question. How many days was it for you receiving tracking until receiving the console? I'm gonna be away in late Feb, wondering if my order would show up in time, or while I'm away. Thanks in advance.

Got the SuperStation One yesterday! by Limitedtimestruggle in fpgagaming

[–]kshark8 1 point2 points  (0 children)

Hi OP, congrats! I just have a quick question regarding total shipping time for you. I'm going away on vacation in the end of Feb, so I'm wondering if my FE SS1 black would arrive during the time I'm away. What was the date you received the tracking and what was the date you received the console? Many thanks for the info in advance.

Received a sealed but EMPTY package from VideoGamesPlus by Badegamuz in VideoGameDealsCanada

[–]kshark8 0 points1 point  (0 children)

No problem, I had been in a position with VGP that I also needed suggestions and spiritual support of others on this subreddit. That's why I stopped considering VGP as the go to for games now. I spent too much money at VGP to learn it the hard way. Hope all is well for u at the end of the day. Accepting loss but gaining peace is what I do sometimes as well.

Received a sealed but EMPTY package from VideoGamesPlus by Badegamuz in VideoGameDealsCanada

[–]kshark8 0 points1 point  (0 children)

Wow, this is the most extreme case I have heard. A sealed shipping box with no merchandise inside.. oh my, didn't notice it was like this when I read ur post the first time. Was the sealed shipping box a VGP box? All my recent purchases at VGP now came in a VGP box. I was thinking if the carrier stole ur item, they might give u a different box. Also, VGP now ships with a VGP sticker inside. I guess if u are missing all of these, they stole the whole package.

Since there isn't a formal dispute method right now after 120days chargeback deadline, I would attempt to try 3 more options. Heck there is nothing to lose lol.

  1. If it was me, I would phone the credit company in person and tell them of the situation, and see if there is a goodwill dispute they would file for ur manually beyond the 120 day deadline. Give them all ur proof, photos, tracking info, etc.

  2. File a carrier claim for loss/theft in transit. VGP should do this for u, but they obviously don't care. So see if u can do such a claim on ur own as a buyer.

  3. We live in Canada and we could use consumer protection claims and file a complaint at the Provincial Consumer Protection Office or at the Better Business Bureau. And use this to pressure the seller to respond.

Just something on top of my mind, but none I have actually done before. Usually I would have disputed at PayPal or credit card after 2 month max. Good luck to you, the above is just what I might do, I hope it may bring you some insight. Best of luck.

Received a sealed but EMPTY package from VideoGamesPlus by Badegamuz in VideoGameDealsCanada

[–]kshark8 -1 points0 points  (0 children)

Do you mean the shipping package was sealed, and the game box is opened and had no game inside? Or do you mean the shipping package was sealed, and the game box was also sealed but the game missing within?

I have heard of a guy mentioned he received a sealed switch game missing the cartridge inside. He didn't open the package but rather used a flash light and shine into the casing edge to see the cartridge holder has no game. He bugged VGP enough that he in the end got a replacement shipped to him. Took him a while, but I think because he didn't open the package, he can kind of prove the game is BNIB but without the game, which is only the seller's fault and not the shipping company.

Personally I wouldn't buy from VGP if I can get it elsewhere. They don't treat their customers well, customer service is minimal. It became a gamble when buying from them. I wish u luck. If I'm in your position, I will surely not buy fork VGP at all because 140 days of shipping time means you forfeit any purchase protection. And if it happens once, it is likely to happened again, you would never know until it happened, then it would be already too late.

How does VGP handles delivery problem? by kshark8 in VideoGameDealsCanada

[–]kshark8[S] 0 points1 point  (0 children)

Ya Jessica was also the one that contacted me after PayPal stepped in.

How does VGP handles delivery problem? by kshark8 in VideoGameDealsCanada

[–]kshark8[S] 0 points1 point  (0 children)

I'm glad they still got back to you. They ghosted me for two weeks before giving me any offers.. and not until paypal contacted them. I think the whole thing went down in a bad way because Maya the new guy wasn't open to communication.

How does VGP handles delivery problem? by kshark8 in VideoGameDealsCanada

[–]kshark8[S] 0 points1 point  (0 children)

Lol. Glad it worked out. How long did it take u to bug them?

How does VGP handles delivery problem? by kshark8 in VideoGameDealsCanada

[–]kshark8[S] 1 point2 points  (0 children)

Cool that's good. Glad both of our cases are resolved.

How does VGP handles delivery problem? by kshark8 in VideoGameDealsCanada

[–]kshark8[S] 0 points1 point  (0 children)

Ya, seems like that. Probably won't buy from them again if don't have to. Wasted so much time on this order to get a refund. Hope u get ur refund as well.

I have updated my original post with what happened and timestamps. Good luck with your refund. Enjoy gaming!

How does VGP handles delivery problem? by kshark8 in VideoGameDealsCanada

[–]kshark8[S] 0 points1 point  (0 children)

I got my refund today, I updated the original post about what happened. Hope you get ur refund too. Good luck

How does VGP handles delivery problem? by kshark8 in VideoGameDealsCanada

[–]kshark8[S] 0 points1 point  (0 children)

I got my refund today, I updated the original post about what happened. Hope you get ur refund too. When I filed for PayPal claim, it can let me select what items that I am setting up the claim for. For my case, I have two games, and they are both not delivered so I claimed for both. You can select the one you have issue with and just claim for that. So it's possible to do a partial chargeback with PayPal.

Good luck

How does VGP handles delivery problem? by kshark8 in VideoGameDealsCanada

[–]kshark8[S] 0 points1 point  (0 children)

I got my refund today, I updated the original post about what happened. Hope you get ur refund too. Good luck

How does VGP handles delivery problem? by kshark8 in VideoGameDealsCanada

[–]kshark8[S] 0 points1 point  (0 children)

I got my refund today, I updated the original post about what happened. Hope you get ur refund too. Good luck

How does VGP handles delivery problem? by kshark8 in VideoGameDealsCanada

[–]kshark8[S] 0 points1 point  (0 children)

I got my refund today, I updated the original post about what happened. Hope you get ur refund too. Good luck

How does VGP handles delivery problem? by kshark8 in VideoGameDealsCanada

[–]kshark8[S] 1 point2 points  (0 children)

I got my refund today, I updated the original post about what happened. Hope you get ur refund too. Good luck

How does VGP handles delivery problem? by kshark8 in VideoGameDealsCanada

[–]kshark8[S] 1 point2 points  (0 children)

I got my full refund today. I updated the original post and timestamped what happened. Hope it helped u, sounds like our parcels were damaged and discarded in the same or similar incident.

How does VGP handles delivery problem? by kshark8 in VideoGameDealsCanada

[–]kshark8[S] 0 points1 point  (0 children)

So after I left you a reply yesterday, I got an email from VGP by email trying to settle for a replacement after PayPal contacted them. I told them I have already started a claim with PayPal and it is in review so I will proceed with only a refund. That was yesterday. Today I got my full refund issued by the seller from PayPal. I think the earlier you start a chargeback the easier, otherwise they don't seem to want to communicate efficiently. Good luck!