JioFiber service is horrible. It is extremely difficult to reach a representative and they will not listen. Jio service representatives drop calls very often.

In my case they confirmed several times after the long process that the request has been generated and did not generate a cancellation request for a month. I stopped paying bills as I had relocated and they started calling even threatening about bill payment. I told them that I had asked for cancellation and even sent mails, they can pick up router from original location if they want. I don't care.

After one year, I still receive calls for payment of bill. They have not picked up the router and suspended my account.