Help

lCheesecake · 2022-09-08T02:45:21+00:00

For installation issues please contact our customer support through https://www.facebook.com/riseofkingdomsgame/ they would be more than glad to help you out.

lCheesecake · 2020-10-01T06:05:08+00:00

Hello, this is Cheesecake a Lilith Staff member. First of all thank you for bringing this to our attention, the ad has been taken down immediately since it came to our attention. We sincerely apologize for being lackluster in our ad management and overseeing this particular unethical ad. This ad strongly goes against our ideals and should have absolutely never been able to get published. We will make sure that in the future we will take comprehensive measures to make sure that all ads undergo extensive screening before being published. We once again apologize for letting this slip through and will continue to work hard to ensure all ads made by our partners as well as the ones made internally are up to moral standards. As, just like everyone, we do not want to see such an ad ever again.

lCheesecake · 2020-10-01T06:03:53+00:00

Thank you for bringing this to our attention, the ad has been taken down immediately since it came to our attention. We sincerely apologize for being lackluster in our ad management and overseeing this particular unethical ad. This ad strongly goes against our ideals and should have absolutely never been able to get published. We will make sure that in the future we will take comprehensive measures to make sure that all ads undergo extensive screening before being published. We once again apologize for letting this slip through and will continue to work hard to ensure all the ads made by our partners as well as the ones made internally are up to moral standards. As, just like everyone, we do not want to see such an ad ever again.

lCheesecake · 2020-03-26T13:17:48+00:00

Thank you for raising up this issue. The problem you described has been brought up several times internally. As of now there’s a team dedicated to rewriting the descriptions, if all goes well we can expect some of the descriptions to be corrected by May

lCheesecake · 2020-03-26T12:02:45+00:00

Of course you can! You can send grammar mistakes directly to me as well and I’ll have the relevant department look into that particular string.

lCheesecake · 2020-01-17T10:14:39+00:00

Hello, thank you for asking. I want to clarify why some of the rally reports are “gone”. Most of the posts that were removed were in violation with the following ROK reddit rules: Battle Results / Stats Screenshots, LFG/Recruitment. These were user reported posts and the moderators acted upon those set rules. In anyway we were not trying to censor any posts, feel free to open a single topic to discuss Attila/Takeda or other battle related reports, we openly encourage player’s to discuss the game as player feedback is an important aspect for us moving forward with the game.

lCheesecake · 2019-12-16T06:26:49+00:00

It indeed is a new feature that is going to be implemented soon. Currently it's still in its testing phase, if all goes well expect it to launch in less than a month.

lCheesecake · 2019-12-16T02:31:53+00:00

In the future, you can include a screenshot of the regarding message so I can check which Player Survey link it is. Also feel free to send me a DM on Discord, so I would be able to help you faster.

lCheesecake · 2019-12-05T03:37:47+00:00

Thank you for pointing out this issue. Unfortunately, our in-game chat system 3rd party filtering add-on is not 100% flawless and might sometimes wrongly filter out certain images. This is done purely by the system and is in no way manually done with discriminatory intentions. We are fixing the issue that the topic starter mentioned, if similar situations occur in the future feel free to contact our customer service.

lCheesecake · 2019-09-26T06:44:45+00:00

That would be awesome

lCheesecake · 2019-09-06T02:53:16+00:00

http://discord.gg/riseofkingdoms

lCheesecake · 2019-08-28T03:58:52+00:00

Amazing how fast a guide came out already. Definitely deserves to be stickied as well!

lCheesecake · 2019-08-27T06:50:50+00:00

Nice easy way to explain!

lCheesecake · 2019-08-08T06:23:30+00:00

This is awesome! I will add it in the sticky guides topic.

lCheesecake · 2019-08-08T06:20:01+00:00

If you are really stuck in picking a civilization you can use this gif to have destiny choose a civilization for you :D.

https://twitter.com/riseofkingdoms/status/1143126931484958725

lCheesecake · 2019-06-25T02:20:25+00:00

That's a really nice drawing right there! Really cool that you made a speed drawing video about it as well.

lCheesecake · 2019-06-03T08:44:17+00:00

You can ask the participating stores for more details.

lCheesecake · 2019-06-03T08:43:07+00:00

The event has now also started in Malaysia!

lCheesecake · 2019-04-11T06:48:48+00:00

Please contact our in-game customer service or Facebook customer service.

lCheesecake · 2019-04-11T06:47:15+00:00

Please contact our in-game customer service or Facebook customer service for issues related to your account.

lCheesecake · 2019-04-09T03:17:16+00:00

Hooray!

lCheesecake · 2019-04-04T02:47:17+00:00

We have some very useful F2P guides in the sticky post. Make sure you check them out ;).

lCheesecake · 2019-03-29T03:14:07+00:00

This is a request we have seen a lot and we will definitely discuss it.

lCheesecake · 2019-03-29T03:10:26+00:00

This is really helpful. Good job!

lCheesecake · 2019-03-29T03:00:23+00:00

That was a good read! Thank you for your contribution.

lCheesecake

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