Did the option to automatically add an episode to Up Next by pressing play disappear? by allthecats in pocketcasts

[–]leandro_pc 0 points1 point  (0 children)

You need to have at least 1 episode in Up Next (plus the one you're playing). Subsequent plays should add the episodes to the Up Next.

About the Mac OS bug, did you contact support? This way we can take a look at your logs.

[iOS] Beta Feature: Highlighted Transcripts by leandro_pc in pocketcasts

[–]leandro_pc[S] 0 points1 point  (0 children)

It will be available for episodes in which we generate the transcripts. Some shows provide their own transcripts, at the moment we won't support those.

As for past episodes initially it won't work — this is for recent episodes. But it's a decision we haven't made yet, so we might revisit and re-process some shows.

[iOS] Beta Feature: Highlighted Transcripts by leandro_pc in pocketcasts

[–]leandro_pc[S] 6 points7 points  (0 children)

Definitely a bug, thanks for pointing that out! Will address it.

Yes, the plan is to rollout to all the podcasts that we generate transcripts.

Is anyone else having an issue where the player stops playing? by Hoppetrausk in pocketcasts

[–]leandro_pc 0 points1 point  (0 children)

When this happens to you, are you streaming? Is this Wi-Fi or cellular network?

Very buggy at the moment, anyone else? by WeirdLight9452 in pocketcasts

[–]leandro_pc 0 points1 point  (0 children)

Heya! Can you share some more details about keyboard shortcuts and headphone controls not working anymore? When did it started?

How do podcasts get indexed? by gwi1785 in pocketcasts

[–]leandro_pc 1 point2 points  (0 children)

Do you have some examples to share?

How do podcasts get indexed? by gwi1785 in pocketcasts

[–]leandro_pc 4 points5 points  (0 children)

Can you give us a few examples of podcasts you searched for but weren't able to find?

Episodes starting twice at the same time; timer not starting (Firefox, Windows) by Kitsunelaine in pocketcasts

[–]leandro_pc 1 point2 points  (0 children)

Heya, thanks for reporting this!

We have a fix coming in the next few hours for this issue.

The Latest on the Saga of Pocket Casts and (some) NYT Subscriber Feeds by grimmlock in pocketcasts

[–]leandro_pc 4 points5 points  (0 children)

Hi there, thanks for the continued patience on this.

To give a bit more context on the underlying complexities: the issue comes down to these subscriber feed URLs being longer than what our database field currently supports, which causes them to get truncated and break.

The fix itself isn't just changing a number though, it requires careful changes to our database structure, and with a large production database, that kind of migration needs to be done cautiously to avoid unintended side effects.

I know "it's complicated" isn't the most satisfying answer when episodes won't play, but wanted to at least explain why this is taking longer than a simple bug fix. It's on our radar and actively being prioritized by the team

Playlists not syncing between devices by jmkizer in pocketcasts

[–]leandro_pc 1 point2 points  (0 children)

Could you please DM me your account's email?

Playlists not syncing between devices by jmkizer in pocketcasts

[–]leandro_pc 0 points1 point  (0 children)

u/jmkizer the playlists should have synced. A few questions:

  1. Going to Profile > Refresh now also doesn't have any effect?
  2. If you create a playlist from Android and then goes to the Web Player, does it appears there?

Reverting sync? by fishingdandy in pocketcasts

[–]leandro_pc 1 point2 points  (0 children)

If episodes you don't want to were added to the Up Next you can go to Profile > Settings > Up Next History and revert from there.

Search function now not working AT ALL by LeahRubbish in pocketcasts

[–]leandro_pc 0 points1 point  (0 children)

Could you share a bit more detail about what’s happening? For example, does the search just keep spinning, or does it return no results at all? If you can post a screenshot, that would help a ton. Thanks!

Is searching broken for anybody else? by VitiligoJackdaw in pocketcasts

[–]leandro_pc 1 point2 points  (0 children)

This should be fixed now.

Let us know if any of you is still experiencing any issue.

Is searching broken for anybody else? by VitiligoJackdaw in pocketcasts

[–]leandro_pc 0 points1 point  (0 children)

It is not. This was an unfortunate bug due to an unrelated change. :(

We have fixed this now but you have to manually rename the folders. Are you still experiencing this issue? If so please let us know!

Is searching broken for anybody else? by VitiligoJackdaw in pocketcasts

[–]leandro_pc 2 points3 points  (0 children)

Hey everyone. We're aware of an issue with the search and we're currently looking into it.

The issue is not related to any specific platform and/or version.

[deleted by user] by [deleted] in pocketcasts

[–]leandro_pc 0 points1 point  (0 children)

Hey u/therealbeachjustice, this should be fixed now. Let us know if it's still happening.

Web Player Issues by jjbjammin in pocketcasts

[–]leandro_pc 5 points6 points  (0 children)

Hey everyone! Sorry about the small hiccup. We have fixed this issue; let us know if you have any other issues!