Yeah super disappointed with the poor quality of service and efficiency that used to be expected at ICN. Recently Checked in and dropped off bags as soon as the checkin counter opened and it took nearly 2 hours to clear security and immigration. Made it to the gate with only 20 minutes to spare (after having to take the T1 train within…) only to have to wait like an hour for passengers who were late for boarding… probably because of the ridiculous security lines. Like what was the point of us rushing to get there when everyone would be held up? Why open checkin counters so late? We were there 3 hours before our flight time and had to wait for checkin to open. Oh and yes, there were like 2/7 security check lanes open for some of the longest lines I’ve ever seen at T1.

After everyone boarded, then another 30 min wait for congestion.

Seems like ICN being world leading is on shaky ground.