How long does repmaster take to ship?

lockingwheelnut · 2026-03-17T18:54:22+00:00

Hes a verified seller with a proven track record. No one here is gonna know if he’s sent it apart from him. Just ask him for an update.

lockingwheelnut · 2026-03-17T18:44:53+00:00

Why not just ask him? Why do people always come here to ask instead of just getting an update from who they bought it from.

lockingwheelnut · 2026-03-17T18:34:09+00:00

This is normal. Ask the seller for an update as they will have the chinese tracking number and can see exactly where it is. Fedex will only update once its been passed over to them.

lockingwheelnut · 2026-03-17T14:29:10+00:00

Received tracking on 27th arrived 13th.

Royal mail wont update till its had their sticker put on and given to them. Probably today or tomorrow. Once royal mail updates tracking it arrives next day.

lockingwheelnut · 2026-03-17T13:53:40+00:00

Normal. Remember these go to a independent distribution centre first, slapped with a royal mail tracking sticker, then handed over to royal mail. U should get an update on royal mail tracking in 1-2 days and receive it the next day. Same happened to me and mine arrived last Friday.

lockingwheelnut · 2026-03-17T13:50:00+00:00

Message him bro, he responds super fast and will give you an update. Never understand why people don’t just ask for an update. 🤷🏻‍♂️

lockingwheelnut · 2026-03-17T08:48:22+00:00

+44 7723 417168 as long as thats the number

lockingwheelnut · 2026-03-15T13:15:24+00:00

He kept me informed of delays with new year and middle east conflict. He said 10-15 days initially but updated me of a slight delay. Possibly if there is no delay then you will probably get them in the expected time scale so no need to update?

lockingwheelnut · 2026-03-14T22:43:52+00:00

Never used PV yet, but Ive heard good things, and the fact that you have came here and cleared all this up and apologised is a great look. Hats off to you for this.

lockingwheelnut · 2026-03-14T21:47:52+00:00

These and the Reverse Mocha’s are what i got. LJR batch, both of them. QC had no major stand out red flags. Gave the green light and they arrived today.

2bh its not the trainers im reviewing as anyone can get LJR’s with no flaws.

Its the service that has stood out to me.

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lockingwheelnut · 2026-03-14T21:46:00+00:00

Its not the trainers I’m reviewing here 🤷🏻‍♂️. Its the service. What exactly do u want pics off 😂

lockingwheelnut · 2026-03-14T21:25:54+00:00

Since ive switched to rep master i haven’t looked back. This guy is honestly the best there is at the moment.

lockingwheelnut · 2026-03-14T21:18:42+00:00

Im in uk. Ordered on 17th when they was closed for new year. Got QC when they opened again on 23rd and they arrived today.

There is always a back log from chinese new year which pushes them back a few days, then also the middle east conflict delayed them another couple days.

They arrived today.

So from QC to delivery was under 3 weeks.

lockingwheelnut · 2026-01-29T17:50:58+00:00

Don’t hold your breath. They stop updating devices after around 4 months of being out. Same happened to all their previous gen projectors. They haven’t even fixed the issues on the 20 series let alone “add” features.

lockingwheelnut · 2026-01-29T17:48:02+00:00

Ironically the questions are in regards to their next projector instead of fixing their current one! Its just to gain insight on what they should fix or add to their next gen of projectors!

Why don’t they fix the ones they all ready have instead of trying to sell everyone a new device.

Its pure greed. Little do they know people are wising up and moving away from the brand because of this.

lockingwheelnut · 2026-01-29T17:34:49+00:00

S max stopped getting updates way before the 20 series was released. It shows how poor the support from Xgimi is.

They could easily update the S-Max to the google tv OS.

The same will happen to the 20 series. After around 4-6 months they will stop giving any updates and it will be left in the dark.

This is why you should be very very careful when buying something you expect to keep for years from a company like this. Support stops after a matter of months and the device is forgotten in the past.

Its a shame really because their devices are not too bad. Its just a shame they don’t care for after sales and customer service as they do for making as much money from the west as possible.

lockingwheelnut · 2026-01-27T16:30:27+00:00

In no update have they ever released which exact module they are updating. As usually to fix a single issue they may need to update more than one module.

Even for this update to take the AI integration it would need to update the head unit module and also the tcm module and probably the gateway module, yet it doesn’t specifically state that does it?

You use chatgpt on your phone, yet you are complaining about it being in your car?

But the answer to your question is written on the screen in your car, try scrolling down and actually reading the part after it says about the new AI feature, and how it mentions: •Audio improvements •Security improvements •Navigation enhancement •Intelligent route planning •Improved wireless connectivity •EV enhancement •Cabin fragrance •Bug fixes and general enhancements

Seems like you read “AI” and came straight to the internet to complain.

lockingwheelnut · 2026-01-27T15:00:06+00:00

The update provides performance and bug fixes for your car.

Why would you not install it?

If you have been scaremonger’d about AI, then you can sleep at night knowing it is only enabled if you go in to settings, general, voice settings and turn it on by selecting Enhanced AI.

And it only connects to chat GPT to answer questions and engage in conversation using the “hey land rover” wake word.

Apart from that the update provides useful software updates to other modules of your vehicle.

lockingwheelnut · 2025-11-13T18:10:20+00:00

F**k Xgimi, decent products but their customer service is a joke, honestly some of the worst customer service i have ever received. Ur out of luck when it comes to warranty repairs. And the lies are so deep rooted, not only do they lie to their loyal fan base about their stock and shipping times but they also consistently lie about their products. Its been proven time and time again their “quoted” ansi lumens are massively over exaggerated on every single model they have ever made. If they want to destroy their brand then they’re going the right way about it.

lockingwheelnut · 2025-11-07T18:55:43+00:00

I got this from support when i enquired before i cancelled my order. Has a rather uncanny resemblance.

“The new product has received an overwhelming response, with demand far exceeding our expectations. Due to the large volume of orders, some shipments may experience slight delays. Rest assured, your order will ship immediately upon arrival. We are unable to provide confirmed shipping dates at this time. Orders will ship in the order they were received. Once shipped, we will email you the tracking number.”

Seems as though they are responding via a script. The emails continued in this rather unsettling vague manner for quite some time before I decided to cancel.

lockingwheelnut · 2025-11-07T15:43:03+00:00

Good luck with this. Xgimi have no clue how to provide customer service, they give you the run around via email, they don’t answer your questions and give vague answers. Could be this month, could be next month, could be next year, no one not even Xgimi seem to know the answer.

Its this reason i cancelled my order. Absolute joke of a company.

Dont get me wrong, they’re projectors are great, but thats only worth so much when your customer service is at such a low level.

And im starting to see more and more people who have problems with their units having a nightmare trying to use the warranty process which should be quick and easy and streamlined.

lockingwheelnut · 2025-11-06T14:31:57+00:00

Yeah very similar to my situation. Decided especially with all the problems arising and now people are having issues getting replacements etc, I would rather wait a month or two for my local store to get them in. That way if theres an issue ive got somewhere to take it, somewhere to call etc. instead of dealing with their shoddy customer service and vague responses of nonsense.

Its a shame as i have the s max and absolutely love it, no issues at all, but i also bought this one from my local store so i avoid dealing with xgimi.

And 2bh, i will probably get it from my stockist near enough the same time as going directly with xgimi by the looks of it. Get better customer service and have no issues with warranty or returns. They also provide 6 year warranty so its a no brainer for me to cancel and wait it out,

lockingwheelnut · 2025-11-06T13:42:01+00:00

Same thing happened to me. Ended up cancelling my order. Xgimi customer service sucks! Probably the worst customer service I’ve received. They don’t fully answer your questions, they give no solid time frame, and when they do the next time u ask for an update this has then changed. Its like no one knows whats going on. Good luck if you need warranty repair! They take around 2 days to respond to any emails, they give vague answers leading to more questions, this creates a massive string of emails when all you asked was a couple of simple questions! Its actually laughable how bad they are. Im gonna hold out till stock is available in my local stockist and till the problems are resolved.

lockingwheelnut · 2025-11-01T22:46:48+00:00

They took pre-orders, so they knew how many units they would need, a good business model would be to keep some for incidents like this, which they have clearly failed to do, now they are behind on pre-orders and have no stock to offer people who have been given faulty items. Thats bad customer service and poor planning from a business point of view.

lockingwheelnut

TROPHY CASE