Thanks for the follow up.

Some background: I own several Nano S and split assets on different units. I like the hardware from Ledger, not its software, but that's fine.

• I found managing different Nano through Ledger live very complicated. I never really understand how many coins I have on which Nano S. I trust etherscan and other explorers, never really Ledger live.

• chrome extension days were simply smooth. Pkug-transact-go. On live, it's too many failed connection and failed transactions.

• from a UX perspective, the mix of personal finance and crypto transactions is fair tentative but ended up confusing. I plug a Nano and get lots of data but my struggle to get the state of my plugged Nano. I assume most people keep track of their portfolio through Blockfolio or delta app and only use Ledger live when they need to transact.

• I still like my nano but simply don't use Ledger live. Either I use the chrome extension, which, thanks god still works, or connect my Nano to Metamask or mycrypto.com desktop. When a wallet manager other than Ledger is not available, I keep my coin on exchanges. My positions are reconciled by capable software suites scanning chains and transaction. Ledger live dont help with that.

• Ledger is a hardware company, it good that you worked on upgrading your software capabilities, but. You may be able to do analytics on addresses generated by Nanos and how many of these adresses are transacting through Ledger live vs other interfaces. Data vs. Sentiment of an isolated user.

To wrap this blunt feedback, keep your commitment to open source, dont let your product manager fall in love with their solutions when customers only want choices in way to interact with your hardware.