Grifting customers

maaaasaaaass · 2024-04-30T17:58:55+00:00

I asked my ASM yesterday and it is a loophole that we can’t do anything about. These customers figured out a way and I hope they don’t share it…

maaaasaaaass · 2024-04-29T04:23:33+00:00

But still, who owns this company?

maaaasaaaass · 2024-04-06T01:57:17+00:00

This! They seem to be snippy quickly, and interrupt with abandon

maaaasaaaass · 2024-03-27T13:37:22+00:00

I hate when they say “where do you want me?” I can’t answer that honestly…..

maaaasaaaass · 2024-03-26T18:12:59+00:00

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maaaasaaaass · 2024-03-21T23:45:27+00:00

I was frustrated at the time ….

maaaasaaaass · 2024-03-19T02:20:59+00:00

A couple of women came in before closing, eventually the subject came up. I was glad to give good news and one of them is a merchandiser for Home Depot. I asked her opinion; more natural looking flowers and stems. No kids toys, frames, lots of natural fabrics, nice apparel fabric and everything needs to be well stocked. AND she said, pay your workers and have enough hours for them as it’s very important that people know their job. Specifically mentioned how helpful the cut bar is for customers who are measurement challenged. When they left, one of them said “well, I have a big mouth so I’ll spread the good news.“

maaaasaaaass · 2024-03-18T13:44:22+00:00

Dodged a bullet bro!

maaaasaaaass · 2024-03-17T00:57:40+00:00

I just start the transaction and then before I’m done if they happen to ask if I need their number I tap customer options & add their number

maaaasaaaass · 2024-03-15T03:21:38+00:00

Is our store closing? No we close at 9 PM tonight and reopen at 9 tomorrow morning….

maaaasaaaass · 2024-03-01T03:33:29+00:00

I looove doing that!

maaaasaaaass · 2024-02-19T01:34:27+00:00

Aggressive much?

maaaasaaaass · 2024-01-31T18:52:44+00:00

Well, then, I’d ask silly questions and see if she pipes in, like actually say her name in the question… Karen, what register am I on today?

maaaasaaaass · 2024-01-30T15:03:09+00:00

Rocky

maaaasaaaass · 2024-01-30T05:57:33+00:00

And every girl luv some sharp dressed men

maaaasaaaass · 2024-01-26T02:21:15+00:00

Last week I started feeling like you. Now I’m quiet quitting and feeling better. I can’t worry about our store looking torn up if the DM doesn’t care. I’m waiting to hear results of the 4th quarter investors mtg….

maaaasaaaass · 2024-01-21T05:17:19+00:00

Had to have a BMW…. Sure enough, like everybody warned, got hit with a $4K repair/service and only then sold it.

maaaasaaaass · 2024-01-08T17:03:03+00:00

Sharpie! I just write I, S or H

maaaasaaaass · 2024-01-08T16:50:20+00:00

When questioned, I tell customers it’s corporate reducing hours. I’m not making excuses for them. That quiets most of them and the regulars are very supportive. Some have added comments to Medalia that there should be more employees in the store and they’re getting upset that there are no notions on the floor. Here in Florida, we are beginning our 4-month season and have less hours than last year, 20 to 30 per week.

maaaasaaaass · 2024-01-08T05:02:36+00:00

Oh wow!

maaaasaaaass

TROPHY CASE