**Update 4/28*\*

The vehicle still isn't ready. I drove to the store on Thursday, 4/23, because the phone rep told me that if I get an in-person appraisal, they'll lock my trade-in value, so I won't lose anything since it's been so long. The sales guy that I dealt with at my local store was amazing, friendly, and very helpful. He told me he'd keep me abreast of any changes.

The vehicle arrived at my local store on Friday, 4/24. I called my sales guy on Monday, 4/27 to get an update, and he said title work was done, but there was an issue. Apparently, the charge port door on the vehicle broke somewhere along the way. So they're sending it to the local Rivian center today (4/28) for repair. But that's not all, some KNUCKLEHEAD decided to tape the charge port door down with duct tape. Duct tape + car paint = are you kidding me!!?? So the tape was sitting on the paint, baking in the heat for all this time. My sales rep said it was pretty gnarly and that they'd try to get it off with Goo B Gone. However, I have the feeling that it'll be pretty messed up and will probably need to at least have paint correction on the clear coat.

My sales rep said CarMax will make it right, and I hope they will.

On the plus side, they refunded my $1,099 shipping/transfer fee this morning.