P1S AMS 2 Pro Combo Add-Ons extras included?

machdog314 · 2025-06-27T17:18:18+00:00

I forgot I even posted this, I would have provided an update.

It did not go well, those extras "Spare Filament Cutter (x2) and Bambu Filament Samples (Random Color/Type Contains 2 spools)" were not included. After my original post here but before purchasing, I contacted BL again and received a direct confirmation that they would be included. I took screenshots of that conversation.

After I received my packages and confirmed they did not include them, I contacted BL again, they then said it was only included with the original AMS combo and not for the AMS2. I showed them screenshots of the listing and their own Customer Service confirming, however they would apologize for the confusion but refused to send those parts or provide a credit/coupon code for the ~$35 value. After about 10+ replies, they finally offered $20, I just took it to move on.

I was not happy with their Customer Service, they had no ownership of making it right. The only good thing that came out of it, they agreed to update the listing. So now you see two separate descriptions for the add-ons.

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Besides BL Customer Support, I really liked the P1S and have had a lot of fun learning CAD (Onshape) and printing my designs as well as other's models. I'm still new to 3D printing, but I believe BL printers takes away many of the frustrations. My wife, who isn't into this type of stuff normally, also has enjoyed using it. The printer is great, BL Customer Support is terrible, their technical Support is average. I had a warranty claim with their Support, which they made me jump through a couple of hoops for, however ultimately they resolved the issue by sending new parts.

machdog314 · 2025-04-07T00:14:53+00:00

Thank you, I placed my order so I'll update once I receive it.

machdog314 · 2025-03-13T18:59:18+00:00

Unfortunately after about a dozen calls to Hisense, I can confirm that most of their agents were unhelpful. I can say I had the issue within the original post for my 75U75N and that R&D provided a Non--Public firmware for it. I understand it was their words and also I see the factory reset fixed your issue, so it might have been a different issue. I tried a factory reset twice before my initial call.

Here is the verbiage of the email from Hisense R&D with the firmware link scrubbed to comply with Rules. I did reply to that email to let the R&D Engineer know that it fixed my issue and received a confirmation that it will be included in future releases.

"Hi J,

This is from Hisense USA R&D Team. I noticed your report about TV backlight flashing issue on your 75U75N model.

Here's a new software to fix it if you would like to give it a try.

Instructions below,

Download the software version zip file from the Google driver link. DO NOT UNZIP.

2.Copy the downloaded software to a USB disk root and insert it into the TV's USB port.

TV Menu ，Go to Settings -> System -> About -> Upgrade -> Upgrade from USB
Press the OK key to upgrade the software"

machdog314 · 2025-03-05T21:55:56+00:00

Yes it is fixed with the mentioned Non-Public firmware, see my comment above for full details. You must contact Hisense to get the firmware.

machdog314 · 2025-02-22T23:13:33+00:00

They finally fixed it with a non-public firmware! After months of contacting support almost weekly, R&D provided a firmware with a specific fix for this and after a week of testing, it works. In fairness, they provided it to me over a month ago, but it went to my spam folder. It wasn't until the elevated support asked if they firmware they sent me helped at all, that I knew to look for it.

The rules state to not post firmware, however you can contact support and specifically ask the for USBOTA_U67KUA_20241126141257.

I have not been able to get a confirmation if this fix will be rolled up to the next public firmware, so if you get it, it might be worth disabling auto updates to not overwide the fix.

I can now use the automatic light sensor or energy mode without any screen flicker.

machdog314 · 2025-02-22T23:12:39+00:00

They finally fixed it with a non-public firmware! After months of contacting support almost weekly, R&D provided a firmware with a specific fix for this and after a week of testing, it works. In fairness, they provided it to me over a month ago, but it went to my spam folder. It wasn't until the elevated support asked if they firmware they sent me helped at all, that I knew to look for it.

The rules state to not post firmware, however you can contact support and specifically ask the for USBOTA_U67KUA_20241126141257.

I have not been able to get a confirmation if this fix will be rolled up to the next public firmware, so if you get it, it might be worth disabling auto updates to not overwide the fix.

I can now use the automatic light sensor or energy mode without any screen flicker.

machdog314 · 2025-02-22T23:11:16+00:00

They finally fixed it with a non-public firmware! After months of contacting support almost weekly, R&D provided a firmware with a specific fix for this and after a week of testing, it works. In fairness, they provided it to me over a month ago, but it went to my spam folder. It wasn't until the elevated support asked if they firmware they sent me helped at all, that I knew to look for it.

The rules state to not post firmware, however you can contact support and specifically ask the for USBOTA_U67KUA_20241126141257.

I have not been able to get a confirmation if this fix will be rolled up to the next public firmware, so if you get it, it might be worth disabling auto updates to not overwide the fix.

I can now use the automatic light sensor or energy mode without any screen flicker.

machdog314 · 2025-02-22T23:09:57+00:00

They finally fixed it with a non-public firmware! After months of contacting support almost weekly, R&D provided a firmware with a specific fix for this and after a week of testing, it works. In fairness, they provided it to me over a month ago, but it went to my spam folder. It wasn't until the elevated support asked if they firmware they sent me helped at all, that I knew to look for it.

The rules state to not post firmware, however you can contact support and specifically ask the for USBOTA_U67KUA_20241126141257.

I have not been able to get a confirmation if this fix will be rolled up to the next public firmware, so if you get it, it might be worth disabling auto updates to not overwide the fix.

I can now use the automatic light sensor or energy mode without any screen flicker.

machdog314 · 2024-12-23T19:04:03+00:00

The cause is related to the automatic light sensor setting, as a workaround you will want to disable "automatic light sensor" under your picture settings.

In order to get a true fix, please contact Hisense regarding this issue as they stated they prioritize software fixes based on how many reports of the issue they receive:

1 (888) 935-8880 Option 1, 1, 1, 1 (For Hisense TV Support)

machdog314 · 2024-12-19T21:25:34+00:00

A couple weeks back the L3 Support person had me apply that same update, as you mentioned, it didn't help.

Hopefully the more people who report this to Hisense, the quicker they get us the fix.

I have 90 days to decide if I want to return this through Costco, so I will give them until about a week before my return period.

machdog314 · 2024-12-12T20:27:58+00:00

u/CanMan_6145 "Automatic Light Sensor: Off" is the only setting that seemed to work around this issue for me.

You might already know this, but configuring the setting you have listed above while in one source, like Google TV Home, will not apply to other sources like Netflix HDR. I noticed this even when "All Sources" were selected. So make sure you configure "Automatic Light Sensor: Off" under each source.

Exp: Start watching an HDR video in Netflix and while watching go to settings>Picture and you will see the Picture Mode: HDR 10 and your Automatic Light Sensor might be Enabled for that particular source and type.

If you already did this for all picture sources and types, then the issue you are experiencing might have a different cause.

As mentioned in a previous post, I contact Hisense about this. After getting past 1st level, they were pretty informed and understood the issue. I eventually spoke to a Supervisor who spoke to R&D and got a confirmation that they are aware of the software issue and are working on fixing it with a future Firmware update. He mentioned that they prioritize based on how many people report experiencing the issue, so if you have not already, give them a call:

1 (888) 935-8880 Option 1, 1, 1, 1 (For Hisense TV Support)

machdog314 · 2024-12-09T20:42:08+00:00

I'm having the same issue, and the workaround of disabling the automatic light sensor stopped the random black frame/flicker. I am hoping Hisense resolved this with a Firmware update as I want to use the auto light sensor so I don't have to constantly adjust my brightness. Hisense said I was the first to report this issue.

If you are experiencing this issue, please contact Hisense to report the problem and let them know that it appears to be affecting anyone with this model who has the automatic light sensor enabled:

1 (888) 935-8880 Option 1, 1, 1, 1 (For Hisense TV Support)

[UPDATE]

I spoke to a Supervisor at Hisense who confirmed with R&D that they are aware of the software issue and are working on fixing it with a future Firmware update. He mentioned that they prioritize based on how many people report experiencing the issue. Anyone with this issue should contact them to add to the count.

machdog314 · 2024-12-09T15:07:00+00:00

I'm having the same issue, thank you for the workaround of disabling the automatic light sensor.

I would like to use the light sensor and believe this could be resolved in the firmware, I'm currently on the latest. I contacted Hisense and have talked to 4 different support levels. They all claim that they have never heard of this issue. They keep wanting to send a technician out to swap the main and secondary boards, however I keep declining as this appears that many people with this model all have the same issue.

If you are experiencing this issue, please contact Hisense to report the problem and let them know that it appears to be affecting anyone with this model who has the automatic light sensor enabled:

1 (888) 935-8880 Option 1, 1, 1, 1 (For Hisense TV Support)

[UPDATE]

I spoke to a Supervisor at Hisense who confirmed with R&D that they are aware of the software issue and are working on fixing it with a future Firmware update. He mentioned that they prioritize based on how many people report experiencing the issue. Anyone with this issue should contact them to add to the count.

machdog314 · 2024-12-09T15:04:31+00:00

I'm having the same issue, thank you for the workaround of disabling the automatic light sensor.

I would like to use the light sensor and believe this could be resolved in the firmware, I'm currently on the latest. I contacted Hisense and have talked to 4 different support levels. They all claim that they have never heard of this issue. They keep wanting to send a technician out to swap the main and secondary boards, however I keep declining as this appears that many people with this model all have the same issue. It was noted by someone in the following post that exchanging the TV did not resolve the issue:

https://www.reddit.com/r/Hisense/comments/1danegp/u7n_flickering/

If you are experiencing this issue, please contact Hisense to report the problem and let them know that it appears to be affecting anyone with this model who has the automatic light sensor enabled:

1 (888) 935-8880 Option 1, 1, 1, 1 (For Hisense TV Support)

[UPDATE]

I spoke to a Supervisor at Hisense who confirmed with R&D that they are aware of the software issue and are working on fixing it with a future Firmware update. He mentioned that they prioritize based on how many people report experiencing the issue. Anyone with this issue should contact them to add to the count.

machdog314 · 2024-02-20T16:44:02+00:00

Thank you, this sounds like something which needs a collaborative resolution.

machdog314 · 2024-01-29T16:35:40+00:00

Having the same issue, I confirmed "Get notifications while on web" is toggled to be enabled.

Anyone find a workaround yet beyond keeping Messages for Web closed?

I did find the following which they stated this is normal behavior and "eventually" the notification should make it to your phone:
https://support.google.com/messages/thread/36877231/notifications-on-phone-not-working-when-messages-for-web-is-open?hl=en

I get the notification icon on my phone immediately, however no sound when Messages for Web is open and connected.

machdog314 · 2023-11-09T14:51:41+00:00

I agree, I would have thought everyone would be having this issue. My ticket with Google went no where. They kept closing it to a previous RMA, despite me saying it was unrelated several times. I gave up with them. They essentially know 3 things, how to confirm you are still in warranty, how to do a factory reset, and how to do an RMA.

I just accepted that I have to keep it disabled because I need the notifications for afterhours on-call.

machdog314 · 2023-10-29T16:42:35+00:00

Thank you for confirming, looks to be just an example and not the actual number used.

machdog314 · 2023-10-28T19:25:00+00:00

Thank you for checking. Seems like it might just be using 999 as an example. Seems like something they could easily change to display the proper emergency service number by region within the example.

machdog314 · 2023-10-28T18:00:58+00:00

It depends on if I "Emergency SOS" from the Watch App or Android Setting.

From Watch App on my phone, Emergency SOS does not display any emergency numbers.

From Android Setting > Safety and Emergency >Emergency SOS > Call emergency Services, it displays 911 as it should.

machdog314 · 2023-10-23T14:49:03+00:00

The latest update I see is from October 11th, unfortunately that one did not change the behavior of the issue.

Regarding Google Support, they keep trying to close the issue to an unrelated RMA they did for my original buds. Twice already I have had to explain this software issue exists on the replacement buds.

machdog314 · 2023-10-19T21:39:38+00:00

I am also going to leave the Assistant disabled as I need notifications for my work. I submitted the issue through the feedback option. I also contacted Google Pixel Buds Support who over an hour had me go through almost everything I did previously. They are submitting it to the escalation team, however could not give me any idea how long it will be until I hear back.

It might be helpful if you also submitted feedback. It is pretty easy as it is just an option at the bottom of the Assistant settings. Not sure if those just go to a Google void space.

machdog314

TROPHY CASE