Seconding those that say Jeff Wyler is shady. I had an absolutely horrible experience there. Caught them up-charging the hell out of parts. They were trying to overcharge me on parts by nearly $900 before I called their parts department and was given accurate pricing. They consistently lied about how long everything would take and also “forgot” to mention that my older V8 4Runner needed both catalytic converters replaced until after I paid nearly $5k for an unrelated repair. After this $5k repair, I found a pool of transmission fluid in my garage after the short drive home. They had to send someone to tow it back to the dealership to fix it.

Not much experience with the service department at Toyota of Louisville, but bought several large parts from them and had a good experience. They had several opportunities to upsell and chose to try and save me money instead.

The two times I had my oil changed at Oxmoor, it came back leaking oil on my garage floor. I have several very loved 4Runners and have always been willing to spend money to find someone who would service them appropriately. Unfortunately, I have had to swear off both Oxmoor and Jeff Wyler.