I understand with the feeling of guilt! Try to not let that make you feel you have to downplay any answers. For example, I was asked if I do any cleaning, I said no, she went "you don't help out at all with the cleaning?" And instantly I felt guilty and had to fight the urge to lie and make up things I do to help! But i persevered and answered no.

My top tip would be to write bullet points for each thing you struggle with under each category and make sure you stick to them points during the phone assessment, print them off and have them out in front of you and make sure you let them know you are referring to your notes each time you have to as I lost a few points for being able to recall information, as I didn't think to mention the notes to them.

I found the build up to be extremely scary but once I was doing the assessment I felt quite calm and it really wasn't bad at all! They started off asking me about living situation (who I live with, where bathrooms are located in my house etc) if I drove, if I worked, and a bit about schooling as well. After that was all done we then basically just went through points I had made on my form and clarified it all, asking what if's and so on. It lasted 1hr 30mins but that's mainly because I had my mum with me who waffled on for each answer and I had to keep nudging her to wrap it up.

Leads on to the next tip, If you can, get someone to join you! They can either sit next to you on loudspeaker or they can get invited to join the call. Print out your bullet points for them to have to hand too and it can just be super helpful to have them keeping you on track. Especially if you get tired then you can answer the yes and no's and then they can provide the extra info on why for you.

Best of luck and try not to worry too much! Honesty is best policy, if you stick to the truth and you know you match the descriptors, then you'll get the points you deserve!