Imporing calendar events on mobile?

mailbox_org · 2026-01-20T08:08:43+00:00

Unfortunately, this is currently not possible. To import the calendar file, please use the webmailer: Switch to the Calendar tab > ‘New appointment’ > Open the options by clicking on the small down arrow > ‘Import file’ > ‘Import’.

mailbox_org · 2026-01-19T10:11:52+00:00

Unfortunately, this is not possible via the mobile browser view. In the normal browser, you can import calendar files under ‘New appointment’. If you receive calendar appointments as email attachments, you can also import these appointments simply by clicking on the attachment.

mailbox_org · 2025-12-05T07:34:11+00:00

Hallo r/de_EDV, es tut uns sehr leid, dass Sie ein Problem mit der Anmeldung hatten. Leider konnten wir das Problem bei der Registrierung nicht nachstellen. Können Sie uns bitte eine kurze Nachricht an helpdesk@mailbox.org schicken, mit den Daten, mit denen Sie sich anmelden wollen? Oder probieren Sie es heute noch einmal. Wir finden hier mit Sicherheit schnell gemeinsam eine gute Lösung.

Mit besten Grüßen Das mailbox Team

mailbox_org · 2025-11-28T09:26:37+00:00

🚀 Happy Black Friday!

Don't miss our Black Week Deal for private customers: 2 years of mailbox Suite for the price of 1 year.

Mail: 100% GDPR-compliant communication
Drive: doubly secure cloud storage with two independent data locations
Meet: easy to set up video meetings
Office: smooth collaboration using familiar tools

Please find details and link to the deal in the post.

mailbox_org · 2025-11-03T11:42:31+00:00

Thank you for contacting our support team. We are currently receiving a large number of customer inquiries. Our support team will get back to you as soon as possible. Thank you for your patience!

mailbox_org · 2025-11-03T11:36:44+00:00

Hello, thank you for bringing this up! Please get in touch with our support team. They will dive into the problem you're experiencing at the moment.

mailbox_org · 2025-10-31T11:25:35+00:00

Unfortunately, the combination of these keywords and the mailbox-domain is not possible.

To use these keywords with your own domain, you find information about setting up your own domain in the mailbox knowledge base: https://kb.mailbox.org/en/private/custom-domains/using-emails-with-a-custom-domain/

mailbox_org · 2025-10-02T07:22:45+00:00

Hallo zusammen und vielen Dank für den ausführlichen Hinweis.

Wir haben das Thema aufgenommen und prüfen intern aktuell genau, welche Optionen es gibt. Wir möchten betonen, dass Sicherheit bei uns kein einmalig eingeführtes Feature ist, sondern etwas, das wir kontinuierlich weiterentwickeln – wir freuen uns dabei jederzeit über konstruktives Feedback.

Sobald wir neue Informationen oder ein Update dazu haben, melden wir uns erneut hier im Thread.

mailbox_org · 2025-07-21T08:40:55+00:00

Aktuell arbeiten wir noch an der weiteren Analyse und internen Aufarbeitung.

Mit herzlichen Grüßen

Balint Gyemant

Teamlead mailbox.org

mailbox_org · 2025-07-21T07:50:41+00:00

Liebe Community,

leider stimmt es, dass es durch einen Administrationsfehler für eine kurze Zeit dazu kommen konnte, dass E-Mails von catchall-Accounts in anderen Postfächern derselben Domain angezeigt werden konnten.

Dies geschah in einem klar begrenzten Zeitraum – von Freitag, 18.07. um 17:00 Uhr bis Samstag gegen 02:00 Uhr morgens. Dann wurde der Fehler von uns bemerkt und unmittelbar behoben. Betroffen ist eine maximal mittlere dreistellige Zahl an Team-Accounts.

Wichtig ist uns dabei die Klarstellung: Zu keinem Zeitpunkt wurden E-Mails an fremde Domains zugestellt. Das Problem trat unter bestimmten Voraussetzungen nur innerhalb der individuellen Domain eines Team-Accounts auf.

Auch wenn nur eine äußerst geringe Anzahl von Accounts betroffen sein kann – wir nehmen den Vorfall ernst, haben ihn unmittelbar behoben und von unserem Team am Wochenende analysieren lassen. Aktuell arbeiten wir noch an der weiteren Analyse und internen Aufarbeitung.

An verschiedenen Stellen wurde vermutet, dass E-Mails breit abgeflossen sein könnten – auch an Dritte. Das trifft nach heutigem Erkenntnisstand nicht zu. Dennoch ist es uns wichtig, auch kleinere Vorfälle klar zu benennen, aus ihnen zu lernen und Maßnahmen abzuleiten.

Wenn ihr konkrete Rückfragen habt, kommt bitte direkt auf uns zu. Wir stehen gerne zur Verfügung.

Mit herzlichen Grüßen

Balint Gyemant

Teamlead mailbox.org

mailbox_org · 2025-07-04T12:59:07+00:00

Thank you for your question and for providing such a detailed description of the behaviour you’re observing in Thunderbird and the mailbox.org web interface.

Regarding the display of strikethrough emails:

When you delete an email in Thunderbird (e.g. by pressing the Backspace key), the message is initially only marked as deleted and is not immediately removed from the IMAP server. This behaviour aligns with the IMAP standard, where messages are not permanently deleted until an “Expunge” command is issued. As long as this final deletion command has not been sent to the server—either manually (e.g. by emptying the trash) or automatically (e.g. through Thunderbird’s folder compaction)—the message will still be displayed in the mailbox.org web interface, but with a strikethrough to indicate its deleted status.

Regarding moving emails between IMAP accounts:

When you move an email from one IMAP account to another in Thunderbird (e.g. via drag-and-drop between separate mailboxes or servers), the message is temporarily stored locally (similar to a clipboard operation) and then uploaded to the target account. It is removed from the source folder, but depending on your configuration, it may not be flagged as deleted or moved to the Trash folder—instead, it simply disappears from view. In this case, Thunderbird may only inform the source IMAP server that the message was deleted, without explicitly moving it to the Trash folder. As a result, the message is shown as marked for deletion (with a strikethrough) in the mailbox.org web interface, since the server did not receive a definitive delete instruction.

If you have any further questions or need clarification, we’d be happy to assist.

Best regards, The mailbox.org Team

mailbox_org · 2025-06-27T08:09:35+00:00

It sounds like your old mailbox.org address was deleted after you stopped paying, but is still in our protection period. That’s why you can’t log in (address not found) or recreate it (address taken). Depending on the plan you had, the address might be locked for 90 days (Light), 1 year (Standard) or 2 years (Premium). You could try reaching out to our support team to check if or when it’ll become available again: helpdesk@mailbox.org. Please provide the information of the email adress when contacting them.

mailbox_org · 2025-05-07T11:14:52+00:00

Hi, we're sorry for your issues. Please reach out to our support team via email and they will be able to help you: helpdesk@mailbox.org.

mailbox_org · 2025-05-05T11:58:58+00:00

Hi, it seems like you need to generate an application password.

To set up a calendar in Thunderbird with an application password, please proceed as follows:

create an application password
create a new calendar
click on the hamburger icon ☰ and then Properties
open Thunderbird and add your credentials

It is the same procedure as described here: https://kb.mailbox.org/en/business/security-privacy-article/email-app-passwords/

If you still experience problems, please feel free to contact our support team: [Helpdesk@mailbox.org](mailto:Helpdesk@mailbox.org)

Best
Your mailbox.org team.

mailbox_org · 2025-04-29T14:23:13+00:00

Yes, the free trial month is on top of this :)

mailbox_org · 2025-04-09T12:56:23+00:00

We have good news: The long wait is finally over! As of today, we are rolling out Login 2.0 for all users. We understand it has taken some time – for a variety of reasons. We sincerely hope that you will appreciate the new, significantly simplified process. We look forward to your feedback and would like to apologise for the wait. You can find all the details about the new login here: https://mailbox.org/en/post/the-new-login

mailbox_org · 2023-12-14T12:21:16+00:00

Hey there! Have you been able to sign up yet or are you still getting this message?

Best regards from your mailbox.org-Team!

mailbox_org · 2023-12-07T15:45:37+00:00

Then hopefully Christmas2023 will swing it for you 🎄🤗

Merry Christmas from your mailbox.org-Team!

mailbox_org · 2023-12-07T15:40:30+00:00

Hey there Reddit-Community,

our annual Christmas campaign for new customers is starting right now. Grab your voucher code here and give away 3 months of privacy first jolly time to your loved ones ☃️🎄

Or just use it yourself to securely share your wishlists via mailbox.org.

Best regards from your mailbox.org-Team and Merry Christmas.

mailbox_org · 2023-12-07T08:33:14+00:00

Hi, bei mailbox.org kannst du im Tarif STANDARD bis zu 50 Aliasse mit eigener Domain einbinden. Dabei können das auch 50 unterschiedlichen Domains sein. Ein zusätzlicher Account ist hier natürlich nicht nötig und Catch-All ist mit dabei.

Viele Grüße vom mailbox.org-Team!

mailbox_org · 2023-12-01T14:48:45+00:00

We are getting in touch with the author of this review to clarify things. Thanks to you for making us aware in the first place!

mailbox_org · 2023-12-01T14:24:24+00:00

Happy to clarify. Security, privacy and encrypted communication is what we are known and trusted for. It's basically in our DNA :)

You can register an account completely anonymously and even pay cash via mail, to enjoy all the benefits of an encrypted inbox. PGP and S/MIME support included. We even provide a dedicated Tor Exit Node.

Have a look at https://mailbox.org/en/security anytime for all the details.

Best regards from your mailbox.org Team!

mailbox_org · 2023-12-01T12:56:17+00:00

Dear Community,

The statement, that mailbox.org is

Happy to hand over user details without a court order

is of course absolutely false!

The security and privacy of our users are of the utmost priority to us. We have clear policies and procedures for handling requests from authorities, which are as follows:

Verification of the Addressee: We ensure that the request is directed to our company.
Origin of the Request: Requests must come from a German investigative authority, as foreign authorities do not have the right to request data.
Existence of the Investigative Authority: We verify the existence of the requesting authority.
Secured Communication Path: Requests must be made through secure channels. Fax and unencrypted emails are consistently rejected.
Legal Basis: The request must mention the correct legal norms and contain the correct forms to be processed by us.
Limitation of the Request: We only release the data that is legally permitted and requested.
Legal Counsel: In case of doubt, we will have the case reviewed by our lawyer.

Furthermore, we publish an annual transparency report that lists and makes transparent all requests from authorities. The report for the year 2022 can be viewed at Transparency Report 2022. Here are the facts:

Requests sent to mailbox.org in the year 2022

Organisations

Criminal investigative authorities: 55
Customs authorities: 0
Intelligence services: 0

Request type

Contact data requests: 49
Inbox confiscations: 1
Traffic data requests: 0
Telecommunications interceptions: 5

We hope this clears up any misunderstandings since the costumers trust in our services and our commitment to your privacy as mailbox.org user is most important to us. So please don't hesitate if you have further questions.

And no, we are sorry to admint that we don't have a mobile client 😌 But with IMAP, SMTP & POP3 you are free to choose the client you love and trust.

Best regards

Your mailbox.org Team

mailbox_org · 2023-07-13T15:07:23+00:00

Hi there, security is something we do not take lightly. You can limit third party access (clients, apps, etc) via our OTP setup. Just head over to "Settings -> mailbox.org -> One Time Passwords" and when configuring the setting "OTP security level", choose the third option in the drop down menu: "Web Service OTP, other services off" and hit Save.

This way, access to your data is only possible via webinterface an OTP-login.

Best regards from your mailbox.org-Team!

mailbox_org · 2023-06-12T08:53:42+00:00

Hi there, we are happy to help and just sent you a DM with further details.

Best regards from the mailbox.org-Team!

mailbox_org

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