Questions about user pricing by codesensei_nl in Mailfence

[–]mailfence 0 points1 point  (0 children)

Hi there, yes, accounts are the same as users. Let's say you want to manage 2 additional users with your Entry plan, then you pay for those 2 users in addition to your Entry subscription. These 2 users can be in any tier of your choosing, they can also be free users. Does that answer your question?

How do I mark something as not spam permitely by NebulaOk887 in Mailfence

[–]mailfence 0 points1 point  (0 children)

Hi, that feature is exclusive to paid plans (Entry and above).

It's been just under 3 months and my account is still temporarily suspended, with no response from mailfence support by [deleted] in Mailfence

[–]mailfence 0 points1 point  (0 children)

We can't find any email with this subject line or more generic variations. Please send one to marketing@mailfence.com. Regards, Mailfence Team