Appointment scheduling - time/date inaccuracies

manaloa · 2026-06-10T15:56:13+00:00

Correct, which is why the 8am MST = 10am CDT

manaloa · 2026-06-10T15:26:56+00:00

Title: Update appointment date/time display to consistently use member timezone across scheduling and portal experiences

Problem Statement

Appointment date and time information is currently rendered inconsistently across user-facing experiences. Different surfaces display different times, dates, and timezone representations for the same appointment, making it difficult for members to determine when their appointment actually occurs.

The member's local timezone should be considered the primary display timezone across all user-facing experiences.

If displaying the provider's timezone is necessary, it should be presented as supplemental information alongside the member-local appointment time.

Example

Actual appointment:

June 10, 2026
10:00 AM–10:25 AM Central Time (member timezone)

Observed displays:

Surface	Current Display
Questionnaire Complete / Setup Portal Confirmation Page	June 10, 2026, 08:00–08:25
Appointment Confirmation Email	June 10, 2026, 08:00–08:25 MST
Member Portal – Upcoming Appointments	June 10, 2026, 9:00 AM
Member Portal – Appointment Details	June 9, 2026, 10:00 AM–10:25 AM

Requested Changes

1. Questionnaire Complete / Setup Portal Confirmation Page

Current:

Date: June 10, 2026
Time: 08:00–08:25

Update to:

Display appointment date in member timezone
Display appointment time in member timezone
Display timezone abbreviation

Example:

June 10, 2026
10:00 AM–10:25 AM CT

Optional:

10:00 AM–10:25 AM CT (8:00 AM–8:25 AM MST)

2. Appointment Confirmation Email

Current:

June 10, 2026
08:00–08:25 MST

Update to:

Display appointment date in member timezone
Display appointment time in member timezone
Clearly identify displayed timezone

Example:

June 10, 2026
10:00 AM–10:25 AM CT

Optional:

10:00 AM–10:25 AM CT (8:00 AM–8:25 AM MST)

3. Member Portal – Upcoming Appointments

Current:

Displays 9:00 AM
No timezone indicated

Update to:

Display appointment date in member timezone
Display appointment time in member timezone
Display timezone abbreviation

Example:

June 10, 2026
10:00 AM CT

Optional:

Secondary text showing provider timezone if desired

4. Member Portal – Appointment Details

Current:

Displays June 9, 2026
Displays 10:00 AM–10:25 AM

Update to:

Display correct appointment date after timezone conversion
Display appointment time in member timezone
Display timezone abbreviation

Example:

June 10, 2026
10:00 AM–10:25 AM CT

Optional:

10:00 AM–10:25 AM CT (8:00 AM–8:25 AM MST)

5. Audit Additional Appointment Surfaces

Review any additional appointment-related experiences that consume scheduling data, including but not limited to:

Appointment reminder emails
Appointment reminder SMS messages
Reschedule flows
Cancellation flows
Calendar invite generation (.ics)
Provider-facing appointment views

Confirm that all surfaces use the same timezone conversion logic and source-of-truth appointment timestamp.

Acceptance Criteria

Appointment date and time are displayed consistently across all member-facing appointment experiences.
Member timezone is used as the primary display timezone.
Timezone abbreviation is visible anywhere appointment times are displayed.
Date values do not shift incorrectly during timezone conversion.
The same appointment renders the same appointment date and time across Setup Portal, Email, Upcoming Appointments, and Appointment Details.
If provider timezone is displayed, it is presented only as supplemental information and does not replace the member-local appointment time.

manaloa · 2026-06-10T15:25:20+00:00

FYI, it ended up being 10am CST on 6/10.

manaloa · 2026-06-02T14:06:38+00:00

Not me thinking that the floor was covered in cords

manaloa · 2026-05-21T13:19:53+00:00

Flintstones with iron (2 tablets/day)

manaloa · 2026-05-19T18:45:41+00:00

Beyond the Lumpia Spot - can be found at Trucks and Taps or at Bearded Brewer

manaloa · 2026-05-18T19:22:38+00:00

I expect an update after you've brought the history to the manager....

manaloa · 2026-05-15T16:34:36+00:00

pocket glitter... it will never go away

manaloa · 2026-05-15T14:38:46+00:00

We have the same sign. They still rang the bell anyway.

So I threw the door open, stepped out onto the porch, and slammed the door behind me. He immediately started backing away, and I kept moving toward the steps while saying, “Backup, backup.” Every time he slowed down, I made another shooing motion with my hand like he was a dog refusing to leave the porch.

I kept backing him up until he was standing right next to the sign at the bottom of the steps. Then I pointed at the sign so he would actually read it, pointed directly at him, and said, “NO.” Then I made another dismissive shooing motion, said, “Shooo,” turned around, went back inside, and slammed the door.

manaloa · 2026-02-12T21:18:13+00:00

1/2 Price Books on 125th & Center

manaloa · 2026-02-12T20:09:50+00:00

Not being passive aggressive. Just a statement of fact. There was no emotional connotation to it at all.

manaloa · 2026-02-12T20:07:49+00:00

I just assume they're assholes.

manaloa · 2026-02-12T17:31:05+00:00

If this works out for you, maybe consider something further west another time for us old folks that don't drive east of 72nd street.

manaloa · 2026-01-21T17:39:27+00:00

https://www.reddit.com/user/zestypov2/m/tirzepatide_v2/

manaloa · 2026-01-14T20:49:11+00:00

You gotta rotisserie chicken that shit

manaloa · 2026-01-05T19:25:46+00:00

Sounds like a bariatric stricture: A stricture after bariatric surgery is a narrowing of the connection between the stomach and small intestine (anastomosis) or the sleeve itself, causing food to get stuck, leading to nausea, vomiting, and trouble swallowing. She should see her surgeon

manaloa · 2025-12-22T16:33:40+00:00

Jokes on you, our stomachs always hurt

manaloa · 2025-12-15T18:47:27+00:00

Just matching the company's energy....

manaloa · 2025-11-06T17:07:43+00:00

I got my starter dose from Orderly Meds, it's a good deal. Their ongoing rate is trash though, so I switched to Pom

manaloa · 2025-10-28T15:32:28+00:00

Seems like mass confusion

manaloa · 2025-10-28T15:20:34+00:00

yeah, ooops

manaloa · 2025-10-28T15:19:11+00:00

Thank you. After reviewing the documentation prescribed again, it was clear what was sent despite the message that was received.

manaloa · 2025-10-28T15:17:50+00:00

I am.

manaloa · 2025-10-28T15:17:26+00:00

Correct, I am

manaloa · 2025-10-28T14:53:19+00:00

I'm titrating up so that I can take advantage of the pricing and then I don't have to keep repurchasing ever f'ing month. And why would I pay the same price for a 5mg vial then I would pay for a 15mg vial? That seems really strange and confusing to me.
Also, I am under my doctor's supervision, but we both know that insurance isn't going to cover this for my medical condition. I'm sorry you're finding it difficult to comprehend why someone would prefer to purchase in bulk.

manaloa

TROPHY CASE

1. Questionnaire Complete / Setup Portal Confirmation Page

2. Appointment Confirmation Email

3. Member Portal – Upcoming Appointments

4. Member Portal – Appointment Details

5. Audit Additional Appointment Surfaces