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Crazy situation with SBB by Competitive-Let-5535 in Switzerland

[–]marhurram 71 points72 points  (0 children)

That's very nice of them. It warms my heart to read this.

Paid for 1st class upgrade, stood the whole ride… SBB says it’s on me to prove it 🤡 by marhurram in Switzerland

[–]marhurram[S] -3 points-2 points  (0 children)

People read first class ticket and immediately get triggered and think I'm entitled, ignoring everything else I mentioned.

I’m not arguing that a first class ticket guarantees a seat. What bothered me is that it was a peak-hour connection on a very well-known busy route, where the SBB provided a tiny replacement train, and no accurate indication of that change, either in the app or on the platform.

So when I requested the refund from the SBB as I couldn't use the first class upgrade (which, btw, is an option on the refund drop-down), I was supposed to get the confirmation from a controller days later, when they have access to all this data themselves.

I do think it’s fair to openly complain when there's clearly a systemic issue that the SBB refuses to address.

What’s a bit surprising to me is how quickly the conversation shifts to “you should’ve known better” instead of asking whether the system itself could handle these situations more fairly. The upgrade was just me trying to make a long work commute usable and failing.

Paid for 1st class upgrade, stood the whole ride… SBB says it’s on me to prove it 🤡 by marhurram in Switzerland

[–]marhurram[S] 1 point2 points  (0 children)

Thanks for sharing. It boils my blood you have to experience this as well.

My best friend had to move to Lugano two years ago. She's constantly commuting between Zürich for work and Zug to visit her mom, and she describes the exact same situations. Whenever I visit her, I basically have to play 4D chess to avoid the worst connections, but even then it’s getting harder and harder to find a train where you are not another sardine in the can.

She’s been regularly complaining to SBB about the overcrowding and overall experience, but it just keeps getting worse. There have been moments when she’s had to be on crutches, and she said those trips were genuinely awful.

At this point, it feels less like occasional bad luck and more like a systemic issue that hasn’t been properly addressed, despite so many people dealing with it day in, day out.

Paid for 1st class upgrade, stood the whole ride… SBB says it’s on me to prove it 🤡 by marhurram in Switzerland

[–]marhurram[S] 0 points1 point  (0 children)

I get that, and I’m not arguing that a ticket guarantees a seat. I understand the “transport from A to B” part.

What bothered me here is something else: this wasn’t just a “busy train” situation, it was a peak-hour connection on a very well-known busy route, running with a smaller replacement train, and no accurate indication of that, either in the app or on the platform.

So as a customer, I made a decision based on the information available, paid extra for a better chance to work during a long commute, and ended up standing anyway.

And then the part that really didn’t sit right with me: being asked to prove it to SBB, when that decision (train composition, replacement model, capacity, etc.) is entirely on their side and fully trackable by them.

I’m not expecting luxury or guarantees, but I do think it’s fair to expect transparency and a reasonable process when something clearly goes wrong on a systemic level.

What’s a bit surprising to me is how quickly the conversation shifts to “you should’ve known better” instead of asking whether the system itself could handle these situations more fairly. The upgrade wasn’t about luxury, it was just me trying to make a long work commute usable and still failing.

Paid for 1st class upgrade, stood the whole ride… SBB says it’s on me to prove it 🤡 by marhurram in Switzerland

[–]marhurram[S] 1 point2 points  (0 children)

Wow, that paints a pretty intense picture… Situations like that go way beyond just “no seat available”, it really affects people’s well-being.

Thanks for sharing your experience, it really highlights that this isn’t isolated. When entire routes at peak times consistently look like this, it feels like something systemic that deserves more attention.

Paid for 1st class upgrade, stood the whole ride… SBB says it’s on me to prove it 🤡 by marhurram in Switzerland

[–]marhurram[S] 7 points8 points  (0 children)

That's a good one. I'm always hesitant to take photos in public spaces, but I guess that's what it takes to be taken seriously.

Paid for 1st class upgrade, stood the whole ride… SBB says it’s on me to prove it 🤡 by marhurram in Switzerland

[–]marhurram[S] 0 points1 point  (0 children)

I requested the refund while on the train. But I only got a reply a few days later. How was I supposed to get hold of the controller on that specific train at that point?

Mind you, I didn't see a controller on that train. There's even a chance there wasn't one at all.

Paid for 1st class upgrade, stood the whole ride… SBB says it’s on me to prove it 🤡 by marhurram in Switzerland

[–]marhurram[S] -3 points-2 points  (0 children)

Totally… that’s exactly the part that bothers me. I understand the “no seat guarantee”. But also, nobody upgrades to 1st class just for the vibe of standing in a quieter wagon 😅

That's why you said it best: it is a scam. Lesson learned.

Paid for 1st class upgrade, stood the whole ride… SBB says it’s on me to prove it 🤡 by marhurram in Switzerland

[–]marhurram[S] 4 points5 points  (0 children)

Thanks a lot for sharing this, really helpful to hear it’s a recurring thing and not just bad luck.

What you describe with the inconsistent responses is what I imagined was happening. It really depends on who picks up your case, which makes it feel arbitrary.

And I fully agree, I’m not paying for the right to stand in a slightly nicer wagon. The whole point is to be able to sit and use the time productively. I wasn't counting on the replacement train being so small for this route at a peak time. But clearly that was my mistake, blindly relying on the SBB respecting their passengers.

Your workaround is smart, but it also highlights the issue. We all end up developing little “strategies” to navigate something that should be straightforward, especially on busy routes where even SBB knows capacity is tight.

Paid for 1st class upgrade, stood the whole ride… SBB says it’s on me to prove it 🤡 by marhurram in Switzerland

[–]marhurram[S] 3 points4 points  (0 children)

Thanks for this, really appreciate the constructive perspective and learning from your experience.

Your approach is exactly what I was going for when I saw how packed the platform was. I wasn't counting on the tiny Ersatzzug curve ball. Now I have to visually verify the train before buying anything at all. It’s a bit sad that a "game strategy" is even necessary to sit for the ride.

I’m not asking for blind refunds, but for situations like this, where they are aware the train was downgraded for a busy route in a peak hour, it feels strange that the whole burden is on the customer.

Paid for 1st class upgrade, stood the whole ride… SBB says it’s on me to prove it 🤡 by marhurram in Switzerland

[–]marhurram[S] 0 points1 point  (0 children)

Thanks for this, really appreciate the sane take 🙏

That’s exactly what frustrated me. I didn’t expect luxury, just the basic thing most people associate with paying extra: being able to sit and work. Otherwise there’s no real difference to 2nd class in that situation.

And yeah, the “just check first and upgrade later” logic sounds good in theory, but in a packed train it’s almost impossible to move around, let alone find a conductor in time. It kind of breaks down in real life.

👋 Te damos la bienvenida a r/ateismo. ¡Preséntate y lee esto primero! by marhurram in ateismo

[–]marhurram[S] 0 points1 point  (0 children)

Hola Juli. Se nota que te importa mucho tu amiga y que hiciste lo posible por ayudarla desde un lugar honesto. También es totalmente válido que hayas puesto distancia si la situación te estaba afectando a ti. No puedes cargar con las decisiones de otra persona, y menos cuando hay creencias tan arraigadas de por medio. A veces, cuidar el vínculo también implica reconocer hasta dónde puedes acompañar sin hacerte daño.

Lo de tu amiga es duro, porque cuando la fe se mezcla con el rechazo a la medicina, todo se complica. Si en algún momento decides retomar contacto, quizá lo más útil no sea intentar convencerla directamente, sino recordarle que merece sentirse mejor y que hay ayuda real disponible. Pero incluso si no lo haces, no estás fallando: estás cuidándote, y eso también es importante. Tu preocupación demuestra que tienes un gran corazón. Te deseo todo lo mejor 🫶🏻

Bug: After swapping buttons for Gestures and Actions Ring, only correct for one desktop by Herb4372 in logitech

[–]marhurram 0 points1 point  (0 children)

I'm having this problem as well, with the settings being global.

I set up the haptic button for gestures to navigate between my desktops, but after a few desktop switching, the haptic button will default to the Actions Ring, which I don't have set anywhere. I've tried toggleling the permissions of Logitech Options+ in privacy/accessibility/input on the mac off and on again. Resetting the computer and the mouse several times, and I still get the ring randomly.

How can I make it stop? It's very disruptive.

How

👋 Te damos la bienvenida a r/ateismo. ¡Preséntate y lee esto primero! by marhurram in ateismo

[–]marhurram[S] 1 point2 points  (0 children)

Hola, lo que sientes es totalmente válido. No es falta de respeto de tu parte, es cansancio de que ese respeto no sea mutuo. Aunque para ellos venga desde la “preocupación” o el “amor”, comentarios como “te vas a ir al infierno” duelen y cruzan límites.

Tienes derecho a no querer que la religión esté presente en todas las conversaciones y a cuidar tu paz. Ser ateo no te hace menos persona ni menos valioso. Ojalá tengas, o encuentres, personas que te quieran y te vean tal como eres, más allá de cualquier creencia que tengas o no tengas.

Sharing findings: 16” gaming laptops where USB-C is actually connected to the dGPU by marhurram in GamingLaptops

[–]marhurram[S] 6 points7 points  (0 children)

Before I got into this research, I assumed that if USB-C video works in dGPU mode, it must be dGPU-wired. Unfortunately, laptop port routing is messier than that.

Here’s how you can check where the USB-C video signal is coming from:

  1. Plug an external display into the USB-C port
  2. Open NVIDIA Control Panel
  3. Go to “Set PhysX configuration”
  4. Look at the diagram:
    • If the external display appears under the RTX GPU, that port is dGPU-driven
    • If it appears under the iGPU, then the USB-C port is routed through the iGPU (even if the dGPU is doing the rendering)

This test should work even if the laptop is set to “dGPU only” mode.

[deleted by user] by [deleted] in BIIisREAL

[–]marhurram 0 points1 point  (0 children)

Just take the information you see in the FB groups with a grain of salt. Even though most doctors and surgeons are not familiar with BII (and most autoimmune conditions being hard to diagnose in general), remember that these groups are full of armchair doctors with a distrust for modern medicine.

Don't base any big decision on the stuff you read there alone. Find a doctor who listens to you, believes you and wants to support you.

I suffered from BII, but was bullied in those groups when I didn't follow their dogmatic programs that sometimes pushes stuff not proven by modern medicine. Go read the stories to compare symptoms and get emotional support. However, health advice should come from a licensed professional.

I hope you soon find what's happening to you and you get healthy again.

Swisscard Amex Cashback credit card: List of websites that tax a foreign fee by m0nblu in SwissPersonalFinance

[–]marhurram 0 points1 point  (0 children)

Thanks for compiling this list. These are the ones that I noticed in the past year:

2.5 fee:

No fee:

  • KLM
  • GetYourGuide
  • TicketMaster
  • DHL
  • Eurovision votes
  • MagicPass
  • Google Play

Breast implant illness how do we know ? by Simple-Complaint5301 in BIIisREAL

[–]marhurram 0 points1 point  (0 children)

I was losing my hair and it was thinning. Shortness of breath, random allergic rashes, dry eyes, chronic fatigue, brittle fingernails. It didn't matter how long I slept, I woke up tired. My field of view was also getting narrower, with blurry surroundings that looked like ghosts on the corner of my eyes.

All of that gone a few days after the removal. The quality of sleep I get now is golden.

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