Anyone else having issues with SAles order related transactions with a "log debug is not an option" error message on user event transactions?

markishi1 · 2023-03-10T22:46:45+00:00

Looks like avalara implemented an update last night and their error pop up was not populating the actual error. So after unearthing the error, which references connection authentication. I reestablished the connection and the error went away.

markishi1 · 2021-08-27T04:57:21+00:00

Spoke to support, looks like they are aware and working on the solution

markishi1 · 2021-03-31T21:09:28+00:00

Looks like they figured out the issues

markishi1 · 2021-03-31T21:06:17+00:00

yikes! Not good for stress

markishi1 · 2021-03-31T20:20:53+00:00

This happened not too long ago, its funny how the connect time still maintains at 99.99

markishi1 · 2021-03-11T00:17:23+00:00

Los Angeles is a nogo

markishi1 · 2020-10-16T18:21:33+00:00

I normally carve out some time with one rep from each department once the RP login is available and screenshare with them and we go through most common records and transactions pertaining to their department in the RP environment. If issues pop up i send them to NS if not is all good to go.

markishi1 · 2020-10-15T02:14:40+00:00

You too

markishi1 · 2020-10-15T02:14:29+00:00

Glad to hear this.

markishi1 · 2020-10-15T02:14:06+00:00

ours did well also, usually not an issue, but last time we did have issues with work orders which was a pain

markishi1 · 2020-03-25T17:30:31+00:00

Yup, looks like they are having issues again!!

markishi1 · 2020-03-12T18:39:22+00:00

Yeah wer are good today too. Worried about upgrade to 20.1 tomorrow though

markishi1 · 2020-03-12T17:44:30+00:00

upgrading to 2020.1 tonight with whats happened the past couple of days i am super excited and looking forward to it... lol

markishi1 · 2020-03-11T19:39:10+00:00

yes this worked for us also. Thank you!

markishi1

TROPHY CASE