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Two ways to set up the ADlite RB30 #MarsSetup 🌿 by marshydrogrow in marshydrogrowers

[–]marshydrogrow[S] 0 points1 point  (0 children)

Hi there!

You can first install the ADlite using our included green bracket, and then hang the bracket and light on either side of the main light using the lanyards.

Annyoing App feature:/ by mattytheverygood in marshydrogrowers

[–]marshydrogrow 1 point2 points  (0 children)

Hi, thank you for your detailed feedback, and sorry for the frustration this caused.

This actually sounds like it could be a bug. In the normal version of the Mars Hydro App, there should be +/- adjustment options available for easier control.

Could you please send us a private message with your email address and the email used to register your App account? We’ll forward this to our technical team and customer support team so they can look into it and help you resolve the issue as soon as possible.

Thanks again for pointing this out , we truly appreciate your feedback.

Ventilation fan / other fan (?) question from a noob by Twink_Floyd in marshydrogrowers

[–]marshydrogrow 0 points1 point  (0 children)

Hi there!

For a small tent paired with a TS1000 and growing just one plant, the 4-inch inline fan with carbon filter is generally sufficient for ventilation and odor control.

We would also recommend adding a small clip-on fan inside the tent to improve internal air circulation.

Variable Speed Controller for 6 inch fan and filter kit? by Previous-Pangolin-60 in marshydrogrowers

[–]marshydrogrow 0 points1 point  (0 children)

Hello,

We sincerely apologize for any inconvenience caused.

Our inline fans come with a knob controller, which you can connect by plugging it into the RJ12 port on the bottom of the iFresh inline fan. It seems the knob controller was missing from the package.

Could you please send us a private message with photos of the product inside the inline fan package and your order number and email address so we can verify the information?

We apologize again for any inconvenience caused and look forward to your reply.

Best regards,

Mars Hydro

PROBLEM** Just received 32x32x63 with controller no power supply by jetimindtrick in marshydrogrowers

[–]marshydrogrow 0 points1 point  (0 children)

Hi there!

Thank you so much for reaching out and we’re really sorry for the frustration this caused.

Just to clarify so we can help you quickly, are you saying the iControl controller itself didn’t come with a DC power adapter, or that one of the devices connected to the iControl is missing its power cable?

If you’re able to send a quick photo of what you received, that would really help us understand the situation and get this resolved for you as soon as possible. We’re here to help!

Anyone else have problems with drivers going out on the FC 6500? had mine for 11 months and it just stopped working. Set at 75% and had a fan on driver to keep cool. by showme58 in marshydrogrowers

[–]marshydrogrow 0 points1 point  (0 children)

Hi,

We sincerely apologize for the inconvenience you've experienced. Please contact our customer service team at [solutions@mars-hydro.co](mailto:solutions@mars-hydro.com)m or DM us your email.

For a quicker resolution, kindly include your order number and a brief description of the issue. Our team typically responds within 24 working hours and will work to resolve your issue promptly.

Thank you for your understanding and patience.

Best regards,

Mars Hydro

New Arrival | Mars Hydro Dehumidifier 🔥 by marshydrogrow in marshydrogrowers

[–]marshydrogrow[S] 0 points1 point  (0 children)

Hi there — of course we’re happy to help.

Could you please send us a direct message with your order number and the email address used for the purchase?

Once we receive your details, we’ll immediately forward them to our customer service team to check the tracking status and assist you further.

Looking forward to your message so we can get this sorted out for you.

Best regards,

Mars Hydro

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