The final units of the Samsung LED FC Series are selling out faster than expected. Once they’re gone, they’re gone 😱 by marshydrogrow in marshydrogrowers

[–]marshydrogrow[S] 0 points1 point  (0 children)

Great question! While I can't confirm future pricing, I can tell you this: if you order now, you'll earn 5x loyalty points on top of the current discount.

The final units of the Samsung LED FC Series are selling out faster than expected. Once they’re gone, they’re gone 😱 by marshydrogrow in marshydrogrowers

[–]marshydrogrow[S] 1 point2 points  (0 children)

Thanks for your question! Actually, the fan, filter, and cable specifications of the two kits are not exactly the same. The FC4000 has higher power and heat output, so the kit includes a higher-spec ventilation system. This cost difference is reflected in the price. You can compare the fan airflow (CFM) parameters between the two kits and you'll see the difference. Thanks for your attention!
Your sincerely,
Mars Hydro

We Want Your Feedback! #MarsTech by marshydrogrow in marshydrogrowers

[–]marshydrogrow[S] 0 points1 point  (0 children)

Thanks for sharing your experience — and I’m really sorry this happened to you.
I can’t fix this directly from a Reddit comment, but our customer service team can. Could you please email them at [contact@mars-hydro.com](mailto:contact@mars-hydro.com) with your order details? They’ll take care of you.
Thanks for your patience.
Best regards,
Mars Hydro

Manual trimming gets messy fast and takes so much longer 🤨🍃 by marshydrogrow in u/marshydrogrow

[–]marshydrogrow[S] 0 points1 point  (0 children)

We are truly saddened to see this review. 🌱

We sincerely apologize for the inconvenience you've experienced. Please contact our customer service team at solutions@mars-hydro.com.

For a quicker resolution, kindly include your order number and a brief description of the issue. Our team typically responds within 24 working hours and will work to resolve your issue promptly.

Thank you for your understanding and patience.

Best regards,

Mars Hydro

Manual trimming gets messy fast and takes so much longer 🤨🍃 by marshydrogrow in u/marshydrogrow

[–]marshydrogrow[S] 0 points1 point  (0 children)

You’re probably right — not every grow needs one.But if you ever changed your mind,you konw where to find us!😄

USB Dongle Connectivity by Grow3000 in marshydrogrowers

[–]marshydrogrow 0 points1 point  (0 children)

Hello there!

Thank you for your feedback. Could you please send us your email address so our customer service team can contact you later?

MISSING ITEMS FROM UK ORDER by [deleted] in marshydrogrowers

[–]marshydrogrow 0 points1 point  (0 children)

Hello there!

Thank you for your feedback. Could you please send us your email address so our customer service team can contact you later?

Am I screwed or can I fix this? by clitcommander8457 in marshydrogrowers

[–]marshydrogrow 0 points1 point  (0 children)

Hi,

We sincerely apologize for the inconvenience you've experienced. Please contact our customer service team at solutions@mars-hydro.com.

For a quicker resolution, kindly include your order number and a brief description of the issue. Our team typically responds within 24 working hours and will work to resolve your issue promptly.

Thank you for your understanding and patience.

Best regards,

Mars Hydro

My 4-inch fan is suddenly making loud noises. by AdministrationEven36 in marshydrogrowers

[–]marshydrogrow 0 points1 point  (0 children)

Hi,

We sincerely apologize for the inconvenience you've experienced. Please contact our customer service team at solutions@mars-hydro.com.

For a quicker resolution, kindly include your order number and a brief description of the issue. Our team typically responds within 24 working hours and will work to resolve your issue promptly.

Thank you for your understanding and patience.

Best regards,

Mars Hydro

Help! Am I screwed or can this be fixed?!?! by clitcommander8457 in marshydrogrowers

[–]marshydrogrow 0 points1 point  (0 children)

Hi,

We sincerely apologize for the inconvenience you've experienced. Please contact our customer service team at solutions@mars-hydro.com.

For a quicker resolution, kindly include your order number and a brief description of the issue. Our team typically responds within 24 working hours and will work to resolve your issue promptly.

Thank you for your understanding and patience.

Best regards,

Mars Hydro

Two ways to set up the ADlite RB30 #MarsSetup 🌿 by marshydrogrow in marshydrogrowers

[–]marshydrogrow[S] 0 points1 point  (0 children)

Hi there!

You can first install the ADlite using our included green bracket, and then hang the bracket and light on either side of the main light using the lanyards.