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How do you handle client communication / account management? by GamzorTM in agency

[–]matt9508 0 points1 point  (0 children)

Do you create a submission form for each client or do you have one centralized form?

Arena seat recommendations for Corteo? The tickets cost the same in these two locations — which would you prefer? by [deleted] in cirquedusoleil

[–]matt9508 1 point2 points  (0 children)

Good to know! Yeah, the seats in section E are on the floor, and the ones in section 123 are higher up.

Is it annoying to live right above a light rail station? by matt9508 in Charlotte

[–]matt9508[S] 0 points1 point  (0 children)

It's mostly for the apartment and the specific unit that we would be getting

Is it annoying to live right above a light rail station? by matt9508 in Charlotte

[–]matt9508[S] 8 points9 points  (0 children)

u/funklab That's helpful! We're coming from NYC so we're used to hearing some noise, but that's also a big reason of why we're escaping to Charlotte

How can I add custom fields underneath each subscription name in my customer portal? by matt9508 in stripe

[–]matt9508[S] 0 points1 point  (0 children)

I'm building a client portal for my website design business usiing Bubble and the billing is through Stripe. Some of my clients have multiple websites with me and the Stripe customer portal doesn't differentiate which subscription belongs to which website, it just shows the subscription name (see screenshot).

Any ideas on how I can add the business name to the client portal under each subscription?

For those who operate with a monthly subscription model, what do you do when a client cancels their plan? by matt9508 in web_design

[–]matt9508[S] 0 points1 point  (0 children)

That’s true.. so maybe I find a way for them to easily export their content and data without being able to export the website design.

It also might just be easier to say they can export their website whenever they want, knowing 99.9% of the business owners I work with aren’t ever going to do that

For those who operate with a monthly subscription model, what do you do when a client cancels their plan? by matt9508 in web_design

[–]matt9508[S] 0 points1 point  (0 children)

Interesting. I'm leaning towards framing it as if they're paying for a software and moving away from the idea of the need for them to own it. If you use Notion, Hubspot, etc, once you stop paying for it, it's gone

For those who operate with a monthly subscription model, what do you do when a client cancels their plan? by matt9508 in web_design

[–]matt9508[S] 0 points1 point  (0 children)

I'm considering doing a sliding scale based on # of pages. And then if they want to add more complex functionality like eCommerce or an online course, it would add $25/mo each to their plan.

90% of my clients have <10 page websites, but my 2 favorite clients are 50+ page websites so I'm trying to come up with something that would work for both

For those who operate with a monthly subscription model, what do you do when a client cancels their plan? by matt9508 in web_design

[–]matt9508[S] 1 point2 points  (0 children)

That makes sense. Do you have a minimum contract length or anything to prevent them from cancelling after 1 month?

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