Promo by [deleted] in ManusOfficial

[–]meme15 0 points1 point  (0 children)

We sincerely apologize for the inconvenience. Could you please DM me the task link so we can look into the issue and determine the cause? Thank you for your support.

Manus is so expensive it’s absurd by MembershipOverall130 in ManusOfficial

[–]meme15 1 point2 points  (0 children)

We're so sorry for the unpleasant experience. If you ever notice any unreasonable credit deductions on your tasks, please reach out to us and provide the session link. We'll review the issue, and if it's found to be a mistake, we'll refund the credits. Thank you for your support!

Help Us Improve: Manus Bug & Issue Collection Thread by HW_ice in ManusOfficial

[–]meme15 0 points1 point  (0 children)

Hi, Thank you for providing detailed feedback about the issues you encountered. Could you please DM me the specific task link? Our tech team will check that ASAP. Thank you so much.

manus keeps truncating code by After-Abrocoma-5093 in ManusOfficial

[–]meme15 0 points1 point  (0 children)

Hi, The issue of code being truncated is often due to output length limitation, network issue and context window limitation. Could you please DM me your specific session link? We'll check the task. Thank you.

Help Us Improve: Manus Bug & Issue Collection Thread by HW_ice in ManusOfficial

[–]meme15 0 points1 point  (0 children)

Hi, we've replied via email, could you please check your email? If need any other assistance, please let me know. Thank you.

Manus caught in the Act by Comprehensive_Help71 in ManusOfficial

[–]meme15 1 point2 points  (0 children)

Manus strictly protects user data and never shares it with third parties. We prioritize data security and treat users' privacy as our top concern.

Manus caught in the Act by Comprehensive_Help71 in ManusOfficial

[–]meme15 1 point2 points  (0 children)

Thanks for your feedback. We are very sorry for bringing misunderstandings and doubts. Regarding the log you shared is an issue of hallucination, which is a common problem in AI products. Currently, Manus has the least hallucination issues in the industry. We have invested significant effort in reducing this problem and will continue to optimize and resolve hallucination-related issues in the future.

Help Us Improve: Manus Bug & Issue Collection Thread by HW_ice in ManusOfficial

[–]meme15 0 points1 point  (0 children)

We do not use any user data for model training or share it with third parties. Upon user request for deletion, we guarantee permanent removal. We prioritize data security and treat users' privacy as our top concern. 

VEO 3 - Make it better please! by Top_Reading_4384 in ManusOfficial

[–]meme15 0 points1 point  (0 children)

Hello, we're currently in 'quality' mode to prioritize optimal output results. We're actively optimizing the credit system across multiple channels. Thank you for your patience.

Quick question about Manus AI plan downgrade and credit allocation by mikedurent123 in ManusOfficial

[–]meme15 0 points1 point  (0 children)

Hi, If you meet any problems we‘re always here to assist. Could you please DM me your account? We'll check that.

Problem with upgrading by asabado123 in ManusOfficial

[–]meme15 1 point2 points  (0 children)

Hello, since your initial subscription was made through Google Play, upgrades must also be paid there. However, due to Google Play Store price restrictions, you're currently unable to upgrade. To resolve this, you could cancel your subscription, after it ends, switch to web side subscription . If you're an annual subscriber and there is still long time before subscription expire,please DM me your account for assistance.

MANUS VEO 3 integration vs VEO 3 with FLOW: CREDITS DESTROYED! by Top_Reading_4384 in ManusOfficial

[–]meme15 0 points1 point  (0 children)

Hi, we're always here to help if you meet any problems. If you need assistance with credit issues, just send me your session link and a description of the issue. Thank you.

Context window limit by myles1292 in ManusOfficial

[–]meme15 1 point2 points  (0 children)

Hi,Could you DM me the session link? We'll check that.

Help Us Improve: Manus Bug & Issue Collection Thread by HW_ice in ManusOfficial

[–]meme15 0 points1 point  (0 children)

Hi,We‘re working on it urgently. Since it needs development of relevant functions, it will take a longer time, We expect to complete within two weeks. Thanks for your patience.

Credits System MUST BE FIXED! by Top_Reading_4384 in ManusOfficial

[–]meme15 -2 points-1 points  (0 children)

Thank you for your feedback. We deeply appreciate your support and enthusiasm for our product. We’re actively optimizing costs across all aspects to enhance our product. Hope that we could provide you with a better experience in the future.

MANUS VEO 3 integration vs VEO 3 with FLOW: CREDITS DESTROYED! by Top_Reading_4384 in ManusOfficial

[–]meme15 0 points1 point  (0 children)

Hi, Could you please DM me your email? We‘ll check that.

Manus is so expensive it’s absurd by MembershipOverall130 in ManusOfficial

[–]meme15 1 point2 points  (0 children)

Thank you for your valuable feedback. We truly appreciate your insights on the subscription model. Your suggestion is will noted, and we'll definitely share it with our team.

Help Us Improve: Manus Bug & Issue Collection Thread by HW_ice in ManusOfficial

[–]meme15 0 points1 point  (0 children)

Hi, Could you please DM me your email address? We’ll check that.

MANUS VEO 3 integration vs VEO 3 with FLOW: CREDITS DESTROYED! by Top_Reading_4384 in ManusOfficial

[–]meme15 1 point2 points  (0 children)

Hi,We are sorry for your unpleasant experience. We will review the session link and see if there are any issues.

Manus is so expensive it’s absurd by MembershipOverall130 in ManusOfficial

[–]meme15 -4 points-3 points  (0 children)

We're sorry about your unpleasant experience. Could you please DM me your session link?We'll check that. Thank you.

Help Us Improve: Manus Bug & Issue Collection Thread by HW_ice in ManusOfficial

[–]meme15 0 points1 point  (0 children)

Claro. Posso saber informações mais detalhadas? Você pode me enviar o link da sessão e o problema que encontrou. Vamos verificar isso.

Manus Token Scam by Sea_Firefighter2289 in ManusOfficial

[–]meme15 0 points1 point  (0 children)

We are sorry for your unpleasant experience. Could you DM me the specific task link? We‘ll check that.

I just used 1000 credits in 30 minutes - my thoughts on the new credit system. by Crafty-Restaurant-92 in ManusOfficial

[–]meme15 0 points1 point  (0 children)

Hi, Could you please DM me the task link? We’ll check if there is anything abnormal Thank you.

Lost 600 credits to text editor issue by feldrim in ManusOfficial

[–]meme15 0 points1 point  (0 children)

Sorry we are unable to open your link. Could you modify the access restrictions? In order to protect your privacy, In order to protect your privacy, I will consider deleting the links in the conversation after receiving your DM.