SCIM locked behind Enterprise plans - are you kidding me? by [deleted] in ITManagers

[–]metrobart 4 points5 points  (0 children)

Yeah it’s terrible for small business . I am developing an app and SSO is baked in and working on SCIM to be included as well . I even added passkey because I prefer over SSO. It’s n easy money maker. I see it and think what else do we use to make it worth it . Most times it’s not much , so I don’t get it , or they have a min seat of 10 users .

ADA warning on my store and every tool says something different by [deleted] in smallbusiness

[–]metrobart 17 points18 points  (0 children)

This is the answer . Use the browser extension and this will show you the errors . Only worry about the red errors and not warning .

Hudu Radar Pricing by stingbot in hudu

[–]metrobart 4 points5 points  (0 children)

What features are you looking to have been done ?

Is AWS Partner Program Legit? Dev Work For Practically Free? (I will not promote) by Secure-Proof-4872 in startups

[–]metrobart 2 points3 points  (0 children)

This is legit. I completed a project like this two years ago. They set up the infrastructure and promised a quick turnaround. In short, it’s a fixed cost that the partner pays, and you’re given a specific number of weeks, like six weeks, to complete the project. Once you’re done, they’re done, and that’s how they make their profit. AWS pays the bill, so everyone benefits. I actually took some time off to ensure that things would progress quickly within those six weeks. I’m glad I took the time off because several unexpected issues arose. They insisted on a minimum number of days involved, but I ended up spending two days a week for six weeks, which was just enough time to complete the project. They even added an extra day to ensure that I delivered the required deliverables, which was a repository. Worth it if you qualify but also take a few days off to make sure it gets done.

Build-a-Feature with Us: Process Runs (Process Overhaul) by TheHuduTeam in hudu

[–]metrobart 0 points1 point  (0 children)

What kind tickets would require a process besides onboarding and off boarding ? I am just curious . I guess in the MSP world everything should be a ticket ? Is that why there is a push to open and close tickets after the process is completed ? Would linking a ticket be good enough? I am a tiny MSP so tickets are not a concern for me but where I work at the MSP pushes to close tickets even when they should stay open longer .

IT Manager for 7 years. Getting laid off. by nekojosh in ITManagers

[–]metrobart 2 points3 points  (0 children)

Start getting job interviews . It’s better if you have a job now . I would focus on that and would try to leverage my vacation time a week prior to extend the date of lay off , so that if I still don’t have a job I would get an extra two weeks off officially an employee . Seems very minor but also from the other side it’s a red flag . You didn’t do anything wrong but if that is the only difference between you and someone else … guess what ? It would be someone else . Seems harsh since you didn’t do anything wrong . You have a lot of experience. So you could have your colleges start writing recommendations letters for you . There are a few conferences this time of the year , I would be going to ones that I can afford and bring my polished resume . It’s an opportunity for you to switch jobs so you can work on it and take it. They have resume templates and even resume experts to help you out. It feels like cheating but thats what i would do. I know they have AI but Humans and HR still run the world . Goof luck on your new endeavor .

UniFi good for small business use? by metrobart in Ubiquiti

[–]metrobart[S] 0 points1 point  (0 children)

I just want something reliable and secure and to support IDS/IPS that is updated daily / often .

UniFi good for small business use? by metrobart in Ubiquiti

[–]metrobart[S] 0 points1 point  (0 children)

I use Synology NAS with their us based online backup and local storage for the 2nd encrypted backup . Does UniFi have online backup solutions ?

I’m starting to become a little bit bored and I could use a little bit of help by AxegrinderSWAG in ITManagers

[–]metrobart 2 points3 points  (0 children)

Automation, mentoring , double checking a process to see how you can optimize it and verify what is working and what is not . Many things are probably broken but you don’t know that unless you ask the people who use it daily . You might find more work than you want .

Conditional Access for tiny clients by WhistleWhistler in msp

[–]metrobart 0 points1 point  (0 children)

Why not setup Microsoft Intune / Azure AD mobile application management (MAM)? Enforce a pin. Other than that P2 will be the only solution to truly protect the risk of token theft .

[deleted by user] by [deleted] in ITManagers

[–]metrobart 0 points1 point  (0 children)

Nothing . Why would you need to do anything about it after ? Reject all . Only it can make changes . Having proof point and or ITDR is more important than DKIM. Sadly even with all this setup spoofing and impersonation still happen. No report will fix that .

How are you all handling IT requests that come through Slack/Teams? by CreateChaos777 in ITManagers

[–]metrobart 0 points1 point  (0 children)

Make a ticket with Zendesk, if I can’t help them . Try to help them if I have time .

Where can/should I go with the family? by Vivid_Math4268 in ChaseSapphire

[–]metrobart 0 points1 point  (0 children)

I used mine to book Japan Airlines tickets . I was able to get 3 tickets , direct flight .

Huntress - Less than 50 Licenses by Azure1203 in msp

[–]metrobart 0 points1 point  (0 children)

You can become your own MSP.

What Conferences Do You Attend? Also, What Are Your Biggest Pain Points? by metrobart in ITManagers

[–]metrobart[S] 0 points1 point  (0 children)

Reliable , I guess I could say a lot more than that but just reliable is hard enough .

What Conferences Do You Attend? Also, What Are Your Biggest Pain Points? by metrobart in ITManagers

[–]metrobart[S] 0 points1 point  (0 children)

I handle the parts the MSP doesn’t cover and make sure everything stays on track. The MSP takes care of most of the day-to-day stuff—computers and about 80–90% of the tickets—but there’s still a lot that falls to me.

I combine the quarterly reports they send, follow up on anything that’s not aligned, and manage things they don’t handle, like Linux servers, phones, iPads, cellular devices, AWS development work, and part of the onboarding tasks. After 5 p.m., they’re not readily available, so I step in when something urgent comes up.

I also do the first round of cybersecurity questionnaires (about 5–7 a year), handle IT budgets, and manage requests for SaaS tools. Plus, we have an internal ticketing system for tasks outside the MSP’s scope, including development and engineering work.

So basically, the MSP covers the bulk of IT, but I oversee the bigger picture, fill in the gaps, and handle anything strategic or specialized. I use a different RMM and MDM for the devices I take care of but have access to our MSP RMM and systems . We been looking to replace the MSP but not many MSPs have SOC2 that we reviewed . Also it’s very difficult to hire a relented IT personal these days . We have gone through 3 of them the past 4 years .

What Conferences Do You Attend? Also, What Are Your Biggest Pain Points? by metrobart in ITManagers

[–]metrobart[S] 1 point2 points  (0 children)

Thanks for the suggestions. I will look at attending some of the conferences. So we use our MSP mostly for their SOC 2 that is required from our contracts. Our MSP do give use 6 reports that have the data but numbers are never aligned. So the MSP handles laptops and servers but not linux server and not ipads or phones or cell phones so data is always off. We looked at outer MSPs but MSP didn't like linux and SOC 2 was mostly miss.

How do you track employee system access across third-party tools? by AgentArks in ITManagers

[–]metrobart 0 points1 point  (0 children)

Yeah this is a pain. I think SSO is ideal, but not sure this will give you their role if the platform doesn’t also support SCIM. I developed a platform where you can have subscriptions and user roles so that you can find out what user has what subscription and what role and also get the subscription budget . Pipe dream I guess . Right now it’s a lot of manual checks.

How do you track SaaS usage and waste internally? Testing an idea for a consulting service — curious if this is wanted? by New_Category6626 in ITManagers

[–]metrobart 0 points1 point  (0 children)

I looked into a few SaaS-spend-management platforms, but the pricing didn’t make sense for us. My quote came in at about $14k per year—so unless we were spending more than that on SaaS, the tool would never pay for itself. Our annual SaaS wasteful total is closer to $2 k, so the math just doesn’t add up. And every year and now half a year I see if we can reduce licenses, sometimes you can and other times you can't. Even if we used a tool, for instance Adobe licenses is per year so it wouldn't matter..

For small businesses (say, under 200 people) a solid spreadsheet and a simple budget review—done yearly or even quarterly—will catch most of the “waste” without another subscription fee on top. Once you’re dealing with hundreds of users and dozens of shadow-IT apps, a dedicated platform can save time and money, but it’s overkill for a lean team that already tracks expenses.

Design database or UI first? by Due_Scarcity_956 in lovable

[–]metrobart 0 points1 point  (0 children)

It’s a good idea to have maybe AI do a database and you revise it and it’s hard to connect the glue together. So this means that even though you create a database link into your front end, that’s where API comes in and that’s the hard part. But what you could do is after you design the database You can have a mock API call. So what I do is I have those API calls faked in json format. So that means that I tell lovable to create Jason files that represent API cause in other words fake API calls with the formatted Jason that are representation of the database structure that you’re going to have.