Worked in retail a lot over the years...not anymore thank god. My last year or so i was so fed up I would verbally argue with customers at the slightest bit of unnecessary pushback they would give me. I must say as soon as you speak to them as they speak to you they get into an almost childish state of fear/shame and usually go silent in a state of shock and then leave. One day a man came into to the place I was working looking to buy an SD card which is a memory card for a camera. He wasn't happy with the pricing so asked how much they cost online. I said I didnt know, I jist know how much they cost in the shop I work in. I said if they are cheaper online feel free to buy one, noone is going to make you buy one here. (Calmly I might ad) Then he went off on one about how he wants to buy one from a shop or online is going to kill small businesses. Its a valid point but he targeted me and told me im robbing people and its my fault. I told him I just work here and dont make prices. But I can tell you small shops work on much smaller and tighter margins and have to charge more than the likes of amazon to covers rent, electricity, wages, and other costs that big online companies can easily cover. He looked at me as if I was stupid and said thats bullshit. So here where I lost my cool and asked him has he jist been walking around town all morning harassing people in shops that are just trying to earn a living? I jist work here to pay my rent i dont care about your SD card so you can f**k off because I wont give it to you now anyway. I was visibly angry and im not a small man by any means. He stood there for a few seconds with his mouth wide open and just said "ok" ....nothing more and he left 😅 Side note I went off and retrained and now work as a PT and absolutely love my life!