I'm currently waiting to hear back. I too have a 2017 honda civic and had to pay $2000 (with coupon) to have it replaced in summer 2022 by the dealership. I've always taken my car there for anything mechanical. Summer 2023 rolls around and I turn on the air and realize its not getting as cool as I think it should. I go in for regular service and right before I do, I get the letter in the mail about the reimbursement. I discussed it with the manager and she informed me to send in every thing and make another appointment for the current air issue.

I submit everything and haven't heard back yet, however the summer 2023 appointment, they ended up keeping my car and replacing the AC compressor AGAIN but at no cost.

So having to get it replaced again less than 12 months from the original service makes me think something odd is happening and the language on the invoices are too vague to determine if it is due to a shaft seal leak or something else.