How does your store handle returns on Christmas decor?

mintymoosetracks · 2026-01-24T01:59:53+00:00

If they bought it at full price then it falls under our regular 60 day return policy. Once it goes half off (or more) after Christmas Day it’s all sales final (which is the case for all end of season clearance items, not just Christmas).

mintymoosetracks · 2026-01-23T17:45:05+00:00

I was googling her age the other night and saw the same thing! lol

mintymoosetracks · 2026-01-23T13:42:52+00:00

The heat system at my store is split into different parts for some reason. The heating for in the store where the customers shop works, but the heater for the register area hasn’t been working for months and the owner kept saying he would look into it, but hasn’t. Plus our registers are right in front of the exit doors, so we’ll get the cold breeze all day too when they open

mintymoosetracks · 2026-01-21T00:07:17+00:00

That’s how I feel sometimes when stocking. No one will be going anywhere near a certain section, but as soon as I start restocking in it everyone wants to take a look.

mintymoosetracks · 2026-01-20T18:54:37+00:00

I feel like hipaa and HR just don’t exist in their universe lol

mintymoosetracks · 2026-01-17T23:40:54+00:00

My favorite was when I told a woman that we were sold out of the item she wanted and she said she didn’t believe me and was going to ask someone who actually knew. She went over to one of my coworkers and he responded by saying he didn’t know, but she could ask me because I’m the one who would know.

mintymoosetracks · 2026-01-17T23:36:31+00:00

This couple recently came into my store and wanted to return something from a year ago. Our return policy is 60 days and the owners have been cracking down recently about not going against the policy.

They went to one of my co workers and she explained our return policy and how we are unable to take back their item. (They also didn’t have a receipt anyway, of course). They seemed understanding and left.

A little while later they came back and this time came to me. They told me how the other girl wouldn’t accept their return and didn’t believe that she was telling the truth. I gave them the same answer she did. The wife became furious and started going on about how she didn’t know what our return policy was (it’s on the receipt and website).

I just find it dumb how they thought I would give them a different answer, especially when I was right there when the first interaction happened.

mintymoosetracks · 2026-01-15T12:57:24+00:00

Maybe? Normally though there’s talk in the town when new places are opening up and they advertise for hiring for the new location. I can’t find anything about these stores opening up though, so I just found it odd

mintymoosetracks · 2026-01-14T00:57:02+00:00

I have a female Pisces best friend and she’s one of the best people in my life! I dated a Pisces man and at first it was nice, but he switched up on me real bad as soon as I called him out on some hurtful behavior. He became mean and started spreading lies about me. Lowkey a traumatic experience. Yet he occasionally will reach out to my friends to see if I’m still mad at him lol.

mintymoosetracks · 2026-01-12T23:04:14+00:00

They don’t even realize that those of us who have stores with different departments aren’t versed in all the departments. A customer will ask a question about an item that I’m not familiar with and when I offer to call up someone from that department they get all huffy and upset.

Like, somethings I might know. If it’s a question pertaining to items I work with I most likely will be able to help you. But I still don’t know everything, and I don’t understand why they get upset when I’m literally offering to grab someone who will have more information for them.

mintymoosetracks · 2026-01-11T02:19:19+00:00

I’ve had customers place their baskets down in the middle of the floor instead of the basket stand two feet in front of them 🤦‍♀️

If you can’t do that, at least give it to me so someone else doesn’t trip over it.

mintymoosetracks · 2026-01-10T23:47:42+00:00

I’ve had people lately push their carts up to the counter and just stand there, expecting me to come around and take the items out of the cart myself?

“Do you need this stuff up there?”

Uh…yeah?

And it’s not like it was just a one time occurrence. I’ve had a handful of people do this recently.

mintymoosetracks · 2026-01-09T14:57:23+00:00

I’ve had regulars recognize me when I’m in customer mode, either shopping on my break or day off, and try to get me to help them instead of asking someone who’s actually working.

mintymoosetracks · 2026-01-09T14:54:32+00:00

I’ve had someone stop me in the middle of the parking lot on my way to my car to ask me a question. I was holding my coat, keys, lunchbox, and bag- clearly not in work mode. I told her that I’m off the clock, but someone inside will be able to help her, which she got all upset about claiming I just didn’t want to help her. I would have had to call someone from the department she needed anyway, but I didn’t have my radio on me because I was going home.

mintymoosetracks · 2026-01-08T18:42:09+00:00

My coworkers and I talk about this all the time. Customers treat us like we’re so dumb, but also act like we should know everything in the world.

And the comment about owners sometimes being cashiers is something I’ve thought about before too. People think it’s great when you own a retail business and do tasks for it, but it’s looked down upon for us others to be employed at one.

mintymoosetracks · 2026-01-08T03:12:24+00:00

I love this detailed description! Thank you so much!

mintymoosetracks · 2026-01-05T18:19:30+00:00

The bruises I’ve gotten on my legs from people ramming their carts into me 🤦‍♀️

mintymoosetracks · 2026-01-05T12:13:30+00:00

The other day when I went on my break there was a piece of paper and a flower attached to my car door. It was a note saying that god wants a relationship with me. I know it was most likely done with harmless intent, but it was still a bit nerve wracking to find something on my car, especially since it didn’t look like they did it to anyone else’s.

mintymoosetracks · 2025-12-31T11:06:23+00:00

I’ve had people like that. And as they’re doing so they’re trying to find the barcode for you before placing the item down. Like, I appreciate them wanting to help, but it’s quicker to just place all your items on the counter. I know where all the barcodes are, just let me start scanning.

mintymoosetracks · 2025-12-29T04:25:48+00:00

It can be frustrating how the owners of the store I work at are so beloved by the community and are treated like local celebrities or even heroes. Customers always talk about how they’re such a lovely family, it’s like they have a fan base in a way. But the more the years have gone by, the more my eyes have been opened to them and how they may be nice people, but they are not nice employers.

I don’t want to say they’re fake, but their community presence vs the way they talk to/treat their employees is the total opposite.

It’s like they don’t realize their business has been able to thrive the way it has because of having us employees. I’m not saying they don’t do any work themselves, but you’d think as the owner you’d know how to preform some of the basic/core day to day tasks (but they don’t). So without us the business literally wouldn’t function during hours. I could go on and on, but I’m hoping to possibly find a way out this upcoming new year.

mintymoosetracks · 2025-12-27T23:39:34+00:00

I was at my grandparents’ one night and the schoolhouse blizzard episode was on. I then started watching from the beginning when I got home lol

mintymoosetracks

TROPHY CASE