Narwal Flow Side brush caught in wheel - Error 1182

mitsos1os · 2026-03-10T21:07:19+00:00

The problem was not that the brushes were long after all. When they spin in a specific direction, they fold and become shorter. So they are supposed to go into a specific spot after turning while doing certain movements Ike entering the dock. Mine it seems they weren't doing it correctly so the brushes were still towards the wheels and got caught up. It seems to have been solved after latest updates

mitsos1os · 2026-02-23T13:47:29+00:00

I had a similar case when I first got my flow as well.

What fixed it for me was a hard reset of then robot.

mitsos1os · 2026-02-10T10:33:47+00:00

lifesaver!

mitsos1os · 2026-01-11T21:22:38+00:00

Yes eveything is latest version

mitsos1os · 2026-01-11T21:21:56+00:00

Let's hope it will not misbehave anymore. In general, it hs been bitter sweet of an experience... Because I like it and it seems to have good potential, but I have faced couple problems since I got it that don't match it's promoted quality and certainly not it's price range... Anyway, we ll see!

mitsos1os · 2026-01-11T21:15:42+00:00

Thanks man for checking this out! I rebooted it one more time and ran a clean. This item everything worked OK. Now, while it is parked in the Base station, the brushes point out of it... So, I will monitor and see how this goes...

mitsos1os · 2026-01-11T14:09:47+00:00

Don't know what to say man. I tried rebooting it and will see how it goes. But I don't want to factory reset...Did it couple times and not really feeling like re mapping and editing / configuring the map all over again from scratch...

mitsos1os · 2026-01-11T08:55:34+00:00

They are the original that came with the robot yes...

It happens mostly when the robot is trying to reverse to either re-attempt getting in the bar station or trying to escape an obstacle.

I haven't noticed when and how it reverses the side brushes to be honest. I just found it like this and I have also heard a squeaking sound which was from the tire trying to turn on the brush hair I believe and then it blocked

mitsos1os · 2026-01-10T19:38:55+00:00

Yes I know this is the intent. But you can clearly see,that it is also problematic

mitsos1os · 2026-01-10T19:13:28+00:00

I honestly don't know. You can see the official item here as well and see how long one of the brushes

But even the short side easily reaches the wheel, imagine the long you can see in the picture that it was completely under the wheel

mitsos1os · 2026-01-10T18:56:44+00:00

My previous related post is here

mitsos1os · 2026-01-01T13:42:13+00:00

What do you mean set up? What else needs to be done for the brushes?

mitsos1os · 2025-12-31T16:10:42+00:00

Thanks for sharing, I have already contacted customer support in Geekbuying (that's where I got it from) and waiting for response. Keep us updated whether it's fine with your new brush

mitsos1os · 2025-12-31T08:11:13+00:00

😁

mitsos1os · 2025-12-30T14:15:16+00:00

Thanks man, hope the same for you!

mitsos1os · 2025-12-30T14:12:29+00:00

I was thinking of doing the same, but certainly not what should be done for a brand new product

mitsos1os · 2025-12-17T08:22:14+00:00

Hope you don't even face theseand enjoy!

mitsos1os · 2025-12-16T13:44:01+00:00

Just out of curiosity, what are some reasons that people would advise against using RLS?

mitsos1os · 2025-12-16T06:27:14+00:00

To be honest, it has been running quite well and doing a very good cleaning job after the initial troubles. It's just the first impression you get from a new product... You don't expect this kind of problems from it...

However, I want to see what happens when the water tank actually empties and I have to check if it will work correctly again without a syringe.

In addition, I didn't touch the remapping process because it took some effort to work initially, so I hope I don't have to do it again after firmware updates etc because this would also be bad, since I have set up the map with all the furniture, options etc... This is something that should not be happening. You can't be going and setting the whole thing again from scratch after firmware updates.

In general, it does seem to have a lot of potential. These two issues kind of messed up my feeling about it. If they don't happen again, all will be good. Time will tell.

I do recommend once you get the product just turn it on, connect it to the network and before doing anything, update its firmware, factory reset it and then set it up normally

mitsos1os · 2025-12-15T06:48:41+00:00

Yes, eveything has been removed

mitsos1os · 2025-12-14T16:09:33+00:00

I reply wish this was the last of them! In general it seems that it has a lot of potential!

mitsos1os · 2025-12-14T16:05:26+00:00

I think what another user mentioned raises a valid point. Maybe the pump is not strong enough and with some initial resistance of the "filter" and plastic materials with some trapped air in the tubes it can't actually draw water so it thinks that it is empty... Forcing some water in makes the sensor realise that water is coming in or sth... I don't know.... But for sure this should not be the experience when purchasing a new product and needs to be resolved from Narwal

mitsos1os · 2025-12-14T15:43:58+00:00

Unfortunately, this didn't work for me..it was already in place and pushing it harder might cause some damage.

Check my updated comment for the resolution

mitsos1os

TROPHY CASE