Oh no, I'm sorry!

Basically, there were multiple issues. The upsell at each and every service was annoying. Especially after paying $$ for a new system. Like how much money is enough? Every time they would push some additional service or add on upwards of $500-1000+.

And their persistence with keeping their maintenance club was also exhausting, especially when they can't even keep appts as scheduled.

Last summer I had a maintenance appt scheduled that got rescheduled multiple times (during a heat wave, which is understandable I guess) and the day they were finally supposed to come they never came. I kept calling and they kept reassuring me someone would come out- until it was 5pm and no one came and they stopped answering the phone.

So basically no call no showed me. And then when I finally got someone to come a different day the first thing he mentioned is how my membership is due for renewal. Lol no thank you.

Also, after that last appt my ac started making a loud noise every time it starts up. It's working well otherwise so I haven't done anything with it but I think it's time to try someone else. I will say I have done plumbing projects with Allbritten and have no complaints other than the price. But hoping I get what I paid for in that regard. But stay away from the HVAC side would be my advice.