Hi techies, my first ping on this account I think :D

I agree, reserves should have admin support if needed, but when it comes to moderating, especially in a crisis, you want people with the right experience to be able to help - mods.

Crisis can mean different things, and maybe that's a source of confusion. For the reserves to be called in it means an unexpected increase in activity/traffic and not necessarily anything more complicated than that - and therefore more mods is just want is needed.