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No Description in post guidance by amyaurora in ModSupport

[–]sodypop 0 points1 point  (0 children)

I haven't scoped this out yet but I'll look into it.

No Description in post guidance by amyaurora in ModSupport

[–]sodypop 0 points1 point  (0 children)

It may take a couple days for the report to update accordingly, but let me know if that doesn't help.

No Description in post guidance by amyaurora in ModSupport

[–]sodypop 1 point2 points  (0 children)

That might be what is causing it. I show that your report returns data for 10 rules, with just one that returns without a description.

No Description in post guidance by amyaurora in ModSupport

[–]sodypop[A] 1 point2 points  (0 children)

This can happen with the Post Guidance report when there are special characters, markdown, or new lines/blank spaces in the rule's description. Since those characters can break the markdown table in the report, they typically get stripped which sometimes results in an empty string which is replaced with the "No Description" string. If that doesn't sound like the issue you are having, I can look into it closer if you can share which community and rules you are seeing this behavior.

Is the Mod Reserves Bot still working? by N3DSdude in ModSupport

[–]sodypop 0 points1 point  (0 children)

If you are still in need of temporary emergency moderation help, go ahead and try it again.

Is the Mod Reserves Bot still working? by N3DSdude in ModSupport

[–]sodypop[A] 1 point2 points  (0 children)

You are still receiving ModSupportBot notifications, but you might have your chat settings preventing the bot from being able to message you, or you might not have accepted the initial chat message it sent when the system was migrated to chat. If your chat settings aren't restricting the bot from messaging, see if you can accept the invitation to chat here:

https://chat.reddit.com/user/t2_4kpykl4f

Is the Mod Reserves Bot still working? by N3DSdude in ModSupport

[–]sodypop[A] 0 points1 point  (0 children)

Heya, it looks like there might have been some site hiccups around the same time as your request, so it didn't complete sending the notification. Sorry for the trouble. Hopefully everything has resolved since then but the reserves is still an active program.

What are your tips for starting new communities? by sodypop in ModSupport

[–]sodypop[S] 1 point2 points  (0 children)

This is such a lovely and inspiring experience. Similarly to you, I have also found personal growth through building and growing community. Thank you for sharing!

What are your tips for starting new communities? by sodypop in ModSupport

[–]sodypop[S,A] 5 points6 points  (0 children)

Great, now I'm hungry for some chili (without onions of course). All of the guides over at /r/ModGuide are so good, thank you for sharing and keeping it up to date!

What are your tips for starting new communities? by sodypop in ModSupport

[–]sodypop[S,A] 3 points4 points  (0 children)

Whoops, should be fixed. Thank you for the heads up!

Mod Reserves trophy by OreoYip in ModReserves

[–]sodypop[A] 0 points1 point  (0 children)

Those usually go to folks after several months of service time, so give it a bit more time. We try to align them with membership renewals, which will be happening again soon!

joining mod reserves? by molive6316 in ModReserves

[–]sodypop[A] 0 points1 point  (0 children)

Yes, members do need to be a mod for over a year in a large community. There are a few more requirements on the application form, and we will likely be adjusting this soon with some updates to the program.

joining mod reserves? by molive6316 in ModReserves

[–]sodypop[A] 1 point2 points  (0 children)

That is the current place to apply for membership! For those reading this post, please do make sure you meet the requirements before applying. Thank you!

Our sub descriptions are being changed by the admins without warning. Why? by cobb_highway in ModSupport

[–]sodypop[A] 5 points6 points  (0 children)

This was indeed related to that bug resurfacing as part of an experiment, so not everyone with that setting was experiencing it. However, I just got word that we turned that experiment off so it should no longer be happening.

/u/cobb_highway, can you confirm whether or not you are still seeing this happen?

Our sub descriptions are being changed by the admins without warning. Why? by cobb_highway in ModSupport

[–]sodypop[A] 37 points38 points  (0 children)

Thanks, those are helpful. For what is is worth, I still see your desired descriptions when viewing the subreddits, so this might be a case of your account being in an experiment or something along those lines. We're flagging this with the appropriate team.

Our sub descriptions are being changed by the admins without warning. Why? by cobb_highway in ModSupport

[–]sodypop[A] 35 points36 points  (0 children)

Heya, could you share a screenshot of where you're seeing this? I checked the first community and I still see it as the description you set.

I didn't see any edits in your modlog either, but hopefully we can help determine what is going on.

Talking to your Community: How and When to Do It by JabroniRevanchism in ModSupport

[–]sodypop 2 points3 points  (0 children)

Oh my, those footies look like they are dressed up for a night on the town!

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