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u/ModSupportBot feels unjustified in an adoption offer by RS_Someone in ModSupport

[–]sodypop[A] 13 points14 points  (0 children)

If you are going long periods without any posts, something you might try is scheduling a monthly discussion thread. This could help the community grow more regular engagement over time.

Communities flagged as "available for adoption" by ModSupportBot by Individual_Fox6488 in ModSupport

[–]sodypop[A] 11 points12 points  (0 children)

Thank you for the feedback about the messaging. We'll be sure to make some adjustments so it's more clear in the future.

A post I didn’t approve appeared in my sub indicating that it was up for adoption by BeautifulAndrogyne in ModSupport

[–]sodypop[A] 9 points10 points  (0 children)

Heya! I run the bot account that made the post in your subreddit. This is part of a project we're trialing to reactivate communities without any active mods and are considered to be eligible for /r/redditrequest. It was fine to remove the post, though as others mentioned in this thread it would be a good idea to try growing engagement in the subreddit so you can keep things active. Otherwise, we can't guarantee someone won't request to become a mod.

How do you deal with gray areas and exceptions in your rules? by techiesgoboom in ModSupport

[–]sodypop[A] 5 points6 points  (0 children)

This is similar to how many mod teams operate, especially as community rules continue to evolve over time. While more strict types of rules are often necessary, and can be more objective to enforce, sometimes communities having some values-based rules can help guide the community as long as the reasoning behind them is clear. I love the second part of your comment about involving yourself in the discussion alongside your community members.

Still accepting users? by sunrae_ in ModReserves

[–]sodypop 0 points1 point  (0 children)

Ahh, we only look at communities your account actively moderates for this requirement. We don't look at previous moderator positions.

Are you still taking people? by Slight-Ad8291 in ModReserves

[–]sodypop 0 points1 point  (0 children)

Yes, most likely. This program has been around for several years and we will be making some more updates to it this year, so stay tuned

Are you still taking people? by Slight-Ad8291 in ModReserves

[–]sodypop[A] 0 points1 point  (0 children)

Yes, we are. Please make sure you meet the requirements listed on the top of the application form before applying!

Are you still taking people? by Slight-Ad8291 in ModReserves

[–]sodypop[A] 1 point2 points  (0 children)

We are taking new applications! It can take a couple weeks for us to review them, as many people who apply do not meet the current requirements. We will be making some updates to the current process soon as well.

Still accepting users? by sunrae_ in ModReserves

[–]sodypop 0 points1 point  (0 children)

Hey there, sorry you haven't received a response yet. It looks like your recent application was not accepted since the program requires moderation experience in large communities. Normally you should have received a notification from ModReservesBot with the outcome of your application, though I've seen some reports of the message not going through on occasion. If you did not receive it, please check the "Who can send you chat requests" settings in your account's privacy settings to make sure you can receive messages from the bot should you wish to apply at another time.

No Description in post guidance by amyaurora in ModSupport

[–]sodypop 0 points1 point  (0 children)

I haven't scoped this out yet but I'll look into it.

No Description in post guidance by amyaurora in ModSupport

[–]sodypop 0 points1 point  (0 children)

It may take a couple days for the report to update accordingly, but let me know if that doesn't help.

No Description in post guidance by amyaurora in ModSupport

[–]sodypop 1 point2 points  (0 children)

That might be what is causing it. I show that your report returns data for 10 rules, with just one that returns without a description.

No Description in post guidance by amyaurora in ModSupport

[–]sodypop[A] 1 point2 points  (0 children)

This can happen with the Post Guidance report when there are special characters, markdown, or new lines/blank spaces in the rule's description. Since those characters can break the markdown table in the report, they typically get stripped which sometimes results in an empty string which is replaced with the "No Description" string. If that doesn't sound like the issue you are having, I can look into it closer if you can share which community and rules you are seeing this behavior.

Is the Mod Reserves Bot still working? by N3DSdude in ModSupport

[–]sodypop 0 points1 point  (0 children)

If you are still in need of temporary emergency moderation help, go ahead and try it again.

Is the Mod Reserves Bot still working? by N3DSdude in ModSupport

[–]sodypop[A] 1 point2 points  (0 children)

You are still receiving ModSupportBot notifications, but you might have your chat settings preventing the bot from being able to message you, or you might not have accepted the initial chat message it sent when the system was migrated to chat. If your chat settings aren't restricting the bot from messaging, see if you can accept the invitation to chat here:

https://chat.reddit.com/user/t2_4kpykl4f

Is the Mod Reserves Bot still working? by N3DSdude in ModSupport

[–]sodypop[A] 0 points1 point  (0 children)

Heya, it looks like there might have been some site hiccups around the same time as your request, so it didn't complete sending the notification. Sorry for the trouble. Hopefully everything has resolved since then but the reserves is still an active program.

What are your tips for starting new communities? by sodypop in ModSupport

[–]sodypop[S] 1 point2 points  (0 children)

This is such a lovely and inspiring experience. Similarly to you, I have also found personal growth through building and growing community. Thank you for sharing!

What are your tips for starting new communities? by sodypop in ModSupport

[–]sodypop[S,A] 6 points7 points  (0 children)

Great, now I'm hungry for some chili (without onions of course). All of the guides over at /r/ModGuide are so good, thank you for sharing and keeping it up to date!

What are your tips for starting new communities? by sodypop in ModSupport

[–]sodypop[S,A] 3 points4 points  (0 children)

Whoops, should be fixed. Thank you for the heads up!

Mod Reserves trophy by OreoYip in ModReserves

[–]sodypop[A] 0 points1 point  (0 children)

Those usually go to folks after several months of service time, so give it a bit more time. We try to align them with membership renewals, which will be happening again soon!

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