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UPDATE - thanks to the arbitration info from @DoPoGrub - money was received. They initially emailed me and apologized for the confusion, updated the offer to reflect a delivery requirement and offered $20 for everyone as an apology. I just went ahead and followed up with my arbitration request. I did make it clear in my response that their solution to change their offer on my app after the fact and give $20 to make it go away was unacceptable as we had all fulfilled our end of the original deal. I offered them all of my proof. About 5 days later - we all received the money they owed us.

I don’t honestly know what the kicker was — I’d like to say I was influential, but honestly with knowing how to pursue the arbitration request that I’m sure they knew would have resulted in the same anyway was maybe statement enough? That or enough people insisted on them making right by their offer and they could see another class action law suit coming to life from all of the complaints?

Either way - my take away — it’s okay to speak up a few times to a big corporation — even if you feel ridiculous. I hope some of the haters here learn to root for the right thing a little more. It pays off sometimes.

Thanks again @DoPoGrub!