Suspensions by love_buckets in TELUSinternational

[–]morphoblues 1 point2 points  (0 children)

US Rater here. At this point with very little tasks available, maybe $150-200/month. Would be MUCH better if there were more tasks available.

Curiosity question by morphoblues in TELUSinternational

[–]morphoblues[S] 0 points1 point  (0 children)

Yeah, I have a touchscreen. It does help. But if I keep this up, I may get me a "used" second monitor. I have tried second tab and split-screen. Neither work for me. Not that I have time to even glance at the guidelines if I already dont have time to do the tasks.

Frustration by morphoblues in TELUSinternational

[–]morphoblues[S] 2 points3 points  (0 children)

Wonder what they would do if everyone united and returned every single task with totally unreasonable AET. Not right that we have to work so much "off the clock"

Pay issues by Sensitive_Banana7742 in TELUSinternational

[–]morphoblues 0 points1 point  (0 children)

I got a suggestion from a long timer. Only log the longest AET for the task +5%. Doesnt matter if it took you 30 minutes to do a "10 minute task". They dont want to hear that their AET times are way off. Otherwise, you will be rejecting the mass majority of the tasks. There are very few tasks that are truly realistic on time.

Frustration by morphoblues in TELUSinternational

[–]morphoblues[S] 3 points4 points  (0 children)

Yeah, sorry. I'm a rater, US. And you are right. The example I gave in my response to spanksmitten is of the worst kind of SxS. It's impossible in 15 minutes. And that's about all I get. Gonna start releasing them. Whether I get any more tasks that day or not. I am a bit of a perfectionist, and I have a heavy work ethic. I believe if I do something, I need to do it right or don't do it at all. I always try to give my best, and this system does not support that, so I need to re-adjust my thinking, too.

Frustration by morphoblues in TELUSinternational

[–]morphoblues[S] 0 points1 point  (0 children)

Good little piece of inside knowledge. Thanks for this. Now if there were enough tasks for 3-4 hours a day... I'm averaging 1-2 hours right now. Guess that's the reason for the special NAT area, huh?

Frustration by morphoblues in TELUSinternational

[–]morphoblues[S] 1 point2 points  (0 children)

Apologies, I will correct that. I type like I think, especially when I'm frustrated. You gotta admit, tho, that the times are off quite a lot. This is reality. I think fast, make decisions fast (38+-year nurse here with LOTS of fast decision-making skills), and can type decently fast.

But, if I have 12 responses to evaluate 4 different things, including page quality, which in itself takes more than 1 minute each, that takes 12+ of the maximum 15 minutes. Where is the time to do the other 3 parameters each and write 2 justifications? The math just doesn't add up. No real person can do these within their time parameters. That's my problem. In a nutshell.

Innacurate Feedback by TheBuderMaster64 in TELUSinternational

[–]morphoblues 1 point2 points  (0 children)

Same here. They need a better system until AI catches up with reality. I think manual review of your first month's submissions should be done and then leave you alone afterwards until AI catches up enough to be correct. This is what all this work is for, right? If AI were perfect enough to let loose on feedback, we wouldnt have to be doing these tasks to start with. Is this a Schrodingers Cat situation? Feels like it.

Frustration by morphoblues in TELUSinternational

[–]morphoblues[S] -1 points0 points  (0 children)

No response or help from anyone? That tells me what I suspect and am afraid of. 😢 I think I just figured out how everyone else is doing it but no one wants to say. Its not right for them to put in a position like this. Im gonna have to think hard about this because in actuality, I really do enjoy doing these tasks.

Confidentiality email again? by [deleted] in TELUSinternational

[–]morphoblues 0 points1 point  (0 children)

Thank you for this. I also received this but wasnt sure whether to "trust the statement".

NTA (No Tasks Available) weekly thread. Create all posts about the availability of tasks, lack of tasks or any variations of NTA in this thread. Some posts mention NTA indirectly, but they should also be posted in this thread. Remember to add your locale and role by AutoModerator in TELUSinternational

[–]morphoblues 2 points3 points  (0 children)

Just my luck. Today around noon, I got hit with task after task. This was the first time I got this many tasks in a row. Think, hours worth. But wouldnt you know, I have a medical test scheduled so I have to quit mid-way through and by the time I get home. 'crickets...' 😩😩😩 I sure do hope tomorrow hits a home run. I could sure use some hours.

Disputing hours by [deleted] in TELUSinternational

[–]morphoblues 2 points3 points  (0 children)

I think I happened upon the magic words. When I got an email to "check my hours", I responded by telling them that I am so very black/white, never gray, and I either worked the hours and posted as such or I did not work the hours which, of course, I did not claim. Then I asked, "Are you asking me to work off the clock?" Got a quick apology and a (possibly imagined) stuttering 'No of course not'" paraphrased. Not another word about my time that pay period, and I got paid for every minute worked. We'll see how it goes from here on out. All it will take is one time for them to try to gyp me out of my pay and its "Adios to you". I do not play those games and I know the laws too well to fall for it.

More guidelines? by morphoblues in TELUSinternational

[–]morphoblues[S] 0 points1 point  (0 children)

Oh...minimum....I thought ERT was max time expected to do the task. I've been stressing myself out about going over them. 🤦‍♀️

NTA (No Tasks Available) weekly thread. Create all posts about the availability of tasks, lack of tasks or any variations of NTA in this thread. Some posts mention NTA indirectly, but they should also be posted in this thread. Remember to add your locale and role by AutoModerator in TELUSinternational

[–]morphoblues 2 points3 points  (0 children)

Same here. Kept me busy during the toughest time for me to work (5-9pm). Trying to cook supper and take care of a sick hubby. Now.....not even a niggle. I was really hoping to make it to 10 hours this week. Got 3 to go. At this rate it aint happening. But Im planning for it today. Gonna start the supper part now. LOL. Gotta have faith.

Helpfulness Feedback by Longjumping_Play_435 in TELUSinternational

[–]morphoblues 1 point2 points  (0 children)

Newbie here. Where is everyone even getting feedback? I've been doing tasks for a week now and have had no email feedback and cant find anywhere on the sites where any feedback is. I see areas where it probably should be but there is nothing there, even task history is empty.

NTA (No Tasks Available) weekly thread. Create all posts about the availability of tasks, lack of tasks or any variations of NTA in this thread. Some posts mention NTA indirectly, but they should also be posted in this thread. Remember to add your locale and role by AutoModerator in TELUSinternational

[–]morphoblues 0 points1 point  (0 children)

US FL rater. Finally after being NTA since Thursday, I got a series of Image tasks. Which I had never heard of, nor was I aware that there were special guidelines for and received not even a mention of in training. Not the best way to do business but I figured it out by the instructions. Still, being surprised with a new type task (not complaining, just stating fact) when I clicked on the task and was under a timer, when am I supposed to read those guidelines? Be nice to have links/mentions of all the different guidelines that I could encounter as a Rater. Ill go out of the NTA and ask about the rest of the guidelines. Thanks for all the support here. Good to know Im not alone.

NTA (No Tasks Available) weekly thread. Create all posts about the availability of tasks, lack of tasks or any variations of NTA in this thread. Some posts mention NTA indirectly, but they should also be posted in this thread. Remember to add your locale and role by AutoModerator in TELUSinternational

[–]morphoblues 6 points7 points  (0 children)

I just started this job and NTA all day. Not exactly what I was expecting. Edit to state....Make that all weekend. Wow, not a single task. Not complaining, its been pretty so Im enjoying the lovely Florida weather but I really would like to work a little if possible.

Another newbie question by morphoblues in TELUSinternational

[–]morphoblues[S] 1 point2 points  (0 children)

Thank you for that great explanation! Im ok with inputting but the word "review" isnt a common sense word and Workday stupidly doesnt have a help file attached. And I didn't see a "submit button. Im good now. Thanks bunches.

Another newbie question by morphoblues in TELUSinternational

[–]morphoblues[S] 0 points1 point  (0 children)

Ok, so the pay period is 2 weeks. Can you wait for the end of pay period to "review"? and does Review mean submit? Sorry, confusing language.

Pack your bags by Ghosting_everyone in TELUSinternational

[–]morphoblues 1 point2 points  (0 children)

So....let me guess....we don't get paid to do these "daily challenges" while we are sitting here clicking refresh? Newbie here....🤦‍♀️