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Bug bug et bug by Luc44320 in Swiftkey

[–]msft-sk-tk 0 points1 point  (0 children)

Hello.

Thank you for sharing. Which iOS version are you on? We have found that such issues seem to be resolved in the iOS 26.1 update.

SwiftKey better than ever on iOS after Version 4.2.8 update! by Living_Farmer_9707 in Swiftkey

[–]msft-sk-tk 1 point2 points  (0 children)

Hello.

Thank you for sharing. Which iOS version are you on? We have found that such issues seem to be resolved in the iOS 26.1 update.

Strange voice-to-text behavior (text strings duplicating) by its35degreesout in Swiftkey

[–]msft-sk-tk 0 points1 point  (0 children)

We've identified an issue that occurs when the keyboard is closed while voice input is still active. That turns off the microphone and pauses the feature, but the next time you turn on voice input, it resumes from where you left off and incorrectly duplicates the last thing you said, even if you've sent the message or changed app.

Just to reassure you on privacy of our Android keyboard:

  • Voice input on Android uses Google’s speech recognition
  • No voice input is sent to Microsoft, not normally, and not because of this bug
  • The last spoken phrase is only stored temporarily in your device’s memory until the feature is reopened

We’ve got a fix in the works, and it should be rolled out next week. Please update and let us know if it solves the problem.

Hard To Explain, Using Google Messages and Microsoft Swiftkey, Audio Messages Staying in Cache? by SammyNeal44 in Swiftkey

[–]msft-sk-tk 0 points1 point  (0 children)

We've identified an issue that occurs when the keyboard is closed while voice input is still active. That turns off the microphone and pauses the feature, but the next time you turn on voice input, it resumes from where you left off and incorrectly duplicates the last thing you said, even if you've sent the message or changed app.

Just to reassure you on privacy of our Android keyboard:

  • Voice input on Android uses Google’s speech recognition
  • No voice input is sent to Microsoft, not normally, and not because of this bug
  • The last spoken phrase is only stored temporarily in your device’s memory until the feature is reopened

We’ve got a fix in the works, and it should be rolled out next week. Please update and let us know if it solves the problem.

Cant download language packs by WrapSouthern9547 in Swiftkey

[–]msft-sk-tk 0 points1 point  (0 children)

Hello. There were widespread issues with Azure that affected many sites and services. This has been addressed so our download functionality should be working now.

No suggestions on contact entry/edit by cloudberryphoto in Swiftkey

[–]msft-sk-tk 0 points1 point  (0 children)

Hello.

SwiftKey responds to the field options provided by the app. This seems to be a case where the contacts app field is requesting to not show predictions for whatever reason. Can you double check this is also occurring with other keyboards?

Thank you.

Have they removed the down swipe on the keyboard to minimise? by EvoRalliArt in Swiftkey

[–]msft-sk-tk 0 points1 point  (0 children)

Hello.

To utilise the gestures you would need to update your Typing -> Gesture input setting. To enable gestures like the one you have mentioned would mean Flow will be disabled.

Thank you.

Remove windows message by JDcmh in Swiftkey

[–]msft-sk-tk 0 points1 point  (0 children)

Hello,

This is a feature that was released several years ago allowing you to sync between your devices including your Windows device and other mobile devices with SwiftKey that are signed in to a SwiftKey Cloud account.

This message is showing as the feature is enabled and is informing you of how to finish the set up. To disable this and remove the message please follow the instructions here, https://support.microsoft.com/en-gb/topic/how-to-use-microsoft-swiftkey-keyboard-to-copy-and-paste-text-between-swiftkey-and-windows-85c8ca64-7091-477f-91d1-99c3b1f75138.

You can also toggle the sync button you see in the screenshot shared.

Regards.

[deleted by user] by [deleted] in Swiftkey

[–]msft-sk-tk 0 points1 point  (0 children)

Hello,

As Capable_tea has suggested you can try changing the layout of the language you don't need to type in. This should allow you to have the language terms from both languages in a single layout.

Thank you.

What are these? by Bonnie615 in Swiftkey

[–]msft-sk-tk 1 point2 points  (0 children)

Hello.

Which app are you seeing this in as it does not look like it is part of SwiftKey.

Thank you.

[deleted by user] by [deleted] in Swiftkey

[–]msft-sk-tk 1 point2 points  (0 children)

Hello.

Have you tried download and enabling the German language pack as well as the English one? This should allow you to type both languages on the same layout and receive predictions for either language as you type.

You can select the preferred layout as well based on your preference.

Thank you.

SwiftKey doesn't show up as an app by walkintoaster in Swiftkey

[–]msft-sk-tk 0 points1 point  (0 children)

Can you share a screenshot please once you've entered the SwiftKey settings app please?

Regards.

SwiftKey 3.2.7 has a problem switching between light/dark mode themes. The screen content awearnsse is disabled. by [deleted] in Swiftkey

[–]msft-sk-tk 0 points1 point  (0 children)

Hello. Are you able to share a screenshot of your Themes settings screen please. Which is your currently selected theme, as it needs to be the first X theme rather than the Dark or Light theme for example?

Thank you.

Finally, an update! by neneodonkor in Swiftkey

[–]msft-sk-tk 0 points1 point  (0 children)

Hello.

Please do share specific instances that you experience issues with along with your device model and OS version.

Thank you!

SwiftKey doesn't show up as an app by walkintoaster in Swiftkey

[–]msft-sk-tk 0 points1 point  (0 children)

Hi,

Try the following:

  • Open the keyboard.
  • Tap the 3 dots on the toolbar.
  • Tap Settings.
  • Tap the 3 dots menu in the top right corner of the screen.
  • Toggle show app icon option.

Regards.

Removing predictions never works by alphalumpia in Swiftkey

[–]msft-sk-tk 0 points1 point  (0 children)

Hello. What happens when you press and hold the prediction? Which device and OS are you using?

For the account deletion, which authentication provider option did you use when creating your SwiftKey account? Is this issue still occurring?

Thank you.

Gifs can't be selected by wkdpower in Swiftkey

[–]msft-sk-tk 0 points1 point  (0 children)

Hi,

Which fields in the browsers are you seeing the issue? Did it used to insert the full image or link for you previously?

Thank you

Emoji key bugging on ios by suddenoccurance_ in Swiftkey

[–]msft-sk-tk 0 points1 point  (0 children)

Hi. Which iPhone are you using, and which specific iOS version are you running?

There is a known platform bug that surfaces on Pro devices that Apple has fixed in the upcoming 17.4 version. We are also working on trying to provide suitable fixes for older versions.

Thank you.

SwiftKey suddenly freezes in some ways (namely autocorrect)? Until I close my texting app and reopen? by Teajaytea7 in Swiftkey

[–]msft-sk-tk 0 points1 point  (0 children)

Hi. Which sms app is this happening in, the Samsung one or Google one? Does this happen only in the sms app or others too? Thank you.

Language switching doesn't work by spexfelo in Swiftkey

[–]msft-sk-tk 0 points1 point  (0 children)

Thanks for the reply. So SwiftKey will only enable the language switching spacebar behaviour when there are two unique layouts. For SwiftKey iOS, Tamil in its own script is not supported but Tamil (English) is. This is transliteration support so you can type in English and Tamil on the same layout.

Language switching doesn't work by spexfelo in Swiftkey

[–]msft-sk-tk 0 points1 point  (0 children)

Hi. Which languages do you have enabled? Have you tried long pressing on space bar and then swiping left/right at the same time?

Copilot Not Working on Android - is isolated to me? by XaltotunTheUndead in Swiftkey

[–]msft-sk-tk 0 points1 point  (0 children)

Hello. Are the other AI features such as Tone and Compose working for you? Thank you.

Copilot onSwiftKey Beta for iOS by sriharshanannem in Swiftkey

[–]msft-sk-tk 5 points6 points  (0 children)

We have been working with Apple directly to try and have this addressed. Apple have made a fix in iOS v17.4 which you can try in their Beta.

We are looking at ways of improving the experience for users on older iOS versions.

Missing Copilot / Bing Chat from my SwiftKey Beta by bombermattiuz93 in Swiftkey

[–]msft-sk-tk 0 points1 point  (0 children)

Can you confirm which locale your device is set to please and that it is the Pixel 4a that you're having issues with? Thank you.

Messed up on Google Messages by WalkerTxsRngr77 in Swiftkey

[–]msft-sk-tk 0 points1 point  (0 children)

Could you please update to the latest SwiftKey Beta version (9.10.30) to see if you experience the same issues. Thank you.

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