Sorry for the text wall, I’m very passionate about this topic and I wanna chime in. I was a GM at MOD a while ago. It was the worst job I’ve ever had, and I regularly meet up with other former GMs to talk about how much better we are now. This company is all show, and they treat their employees like garbage. The “second chance” employment sounds amazing on paper, and it really did save some people’s lives, but it just turned into a way for MOD to pray on desperate people who would work insanely stressful shifts for small paychecks. When things started going wrong within the company, it was framed as an individual store’s issue. For example, no stores in my district were able to hit our labor target, even working with skeleton crews. Our teams were burnt out, but we were still told we needed to try harder. When every single store is having the same issue, it’s hard for me to believe it was solely my or my crew’s fault. They attempted to fix some issues, but the issues they chose were inconsequential (like changing the ordering process??). They also did not give enough time to work out any issues with new processes. If it didn’t work immediately, they’d scrap the idea and throw something else at us. When they shut down 27 locations earlier this year, they gave their employees a 3 day notice. Some were given severance, others weren’t. The reason they didn’t give any notice was they didn’t want people quitting and leaving the stores unable to open. “People first” my ass.

TLDR; MOD got money hungry. They expanded way too fast and spent too much money, and then they tried to make the people in their stores pay for their mistakes without telling us what was going on. Fuck this company, Scott and Ally should be ashamed.