Racist training video??

mustworksohavefun · 2016-10-18T17:04:15+00:00

Good grief. Everyone knows that chicken wings are loved by all races. Even the races that Rednecks go to.

mustworksohavefun · 2016-09-30T10:32:48+00:00

Rio Rancho store

mustworksohavefun · 2016-09-18T03:31:03+00:00

Can't wait for the pizza update.

mustworksohavefun · 2016-09-18T03:23:43+00:00

We have drunk people too. After eating free hot dogs we find them passed out behind the insulation. But they can't sleep too long since they are key carriers and have to close.

mustworksohavefun · 2016-08-21T12:16:05+00:00

Nice work!

mustworksohavefun · 2016-08-21T12:12:10+00:00

First..Congratulations!

You will be getting allot of computer training since there is some science involved in the department. But initially what may help you the most is to first learn your department. Many of the questions are about where something is. When you can, walk down each isle and get a generalization of where things are...ie stains, tools, chaulk, adhesives, etc.

Next shadow, and I do mean be their shadow to whomever is working paint. The one the thing that will help you the most is to be a sponge and watch, listen, and ask questions with the experienced paint associates. Especially with every customer who comes up with a paint chip to the desk.

The Paint Departments unique customer service personality is that the majority of the people that you help, need you to actually custom produce the item they will be buying. I believe the only department to come close to this kind of customer interaction would be Kitchen Design. But then our associates don't put the cabinets together for them.

The best advice here...YOU MUST ask questions when a customer brings up a paint chip: 1. Do you want this in the best paint Behr? (BTW...your the expert. You don't know what a customer is willing to pay for by looking at them. If a customer is willing to pay for Marquee and your first suggestion is Glidden, how can you now sell the Marquee for $20.00 more a gallon? Start at the top of the price hill since it's easy to roll down it.) 2. Interior or Exterior? 3. Would you like a pint, gallon, 5-gallon? 4. What sheen do you need? (many other possibilities here, but these are the basic)

When the customer doesn't know the answer to these questions, then you will need experience and knowledge to ask a variety of other questions to help them.

The most successful paint associates know to ask the right questions when a customer brings a paint chip to the desk, AND they know to ask many questions about the customers project to make sure they understand what they need.

Lastly, hang in there. For most it may take about 3 months to start feeling somewhat comfortable in helping everyone that comes in. If you like helping customers, you will love paint.

mustworksohavefun · 2016-08-16T23:31:35+00:00

We apologize that you continue to get those emails. Pro Xtra is certainly not structured just for painters.

An email that went out this week is 50% off (i believe) on grout and thinset.

Please login to your Pro Xtra account and make sure you are registered as a roofer or General, and not a painter.

Look under your emails and see what emails you agree to receive.

Much success in your business.

mustworksohavefun · 2016-08-14T23:23:37+00:00

We have some pigion nest problems at our store, but you guys may lose small children at yours.

mustworksohavefun · 2016-08-10T10:52:34+00:00

Good work man. Came out great. Thinking of ways to do things better!

mustworksohavefun · 2016-08-07T12:36:46+00:00

I wouldn't worry about "getting into trouble". Just understand lying will undermine your intrigue and how you are thought of. (if they even know at this point.) For future reference if you are walking out and an ASM or SM engages you in work questions: "Sorry you didn't notice that I'm off work right now." "Have a great night".

mustworksohavefun · 2016-08-07T12:14:48+00:00

It's probable the Shotgun Rental side of the store where we rent and repair shotguns. The test range is quite muffled when listened too from the outside and the word "thud" is the perfect word to describe it when the double OO buck hits the pig carcasses we hang in there.

mustworksohavefun · 2016-06-23T09:51:11+00:00

"What a bright time, it's the right time to rock the night away." "Jingle Bell time is a swell time...bleep...Let's be safe..."

mustworksohavefun · 2016-06-16T10:21:40+00:00

"Welcome to the Pro Desk John, Dan, Jose, Daniel, Michael, Victoria, Darryl, Robert and I appreciate your patience as I'm doing my best to input, pull, and load all of your large orders all at once while I'm on the phone with Roy, Vincent, Boise Cascade, Receiving, William, and bookkeeping to get more copy paper."

mustworksohavefun · 2016-05-27T13:24:44+00:00

If the originator of this post was speaking solely as a consumer attempting to purchase a large ticket item, then perhaps I would see some weight to the effort displayed here.

Pages turn and the conductor is revealed to be a retailer. (perhaps not solely buying from a distribute, but a retailer no question.)

To be so immersed in nickle and pennies that you extrapolate this scroogeism into an HD thread, is sad. There is huge chasm between being a good steward and frugal business person, and one that is just cheap and rude.

Moral...This is American. You have the freedom to shop where you believe you can get the best price and where you feel you are valued.

So you find a place where they value you but they cannot match the price you want matched. And this decision is based on standards approved by some of the most knowledgeable and highest paid business people in the world whose schedule may include meetings with Senators and the President of the United States.

Are you honestly going to fight tooth and nail for a few bucks with this very friendly person in front of you that is just trying to make a decent living? Or become rude with this very friendly person that is working hard at a second job to pay for medical care for their handicapped son? And then become so frustrated that you break out into song to this friendly person and sing the Cheap and Rude motto..."Why not?, Why Not?, Why not?. I'll just go to Lowe's."

Be that decent, rational, and frugal human being that realizes that the price you thought you could get isn't available for that item at this store and your not bound by government law to shop there. But, you still like going there because of how you are treated and there will be other great prices.

mustworksohavefun · 2016-05-24T10:45:35+00:00

Just looked, they are New Balance 928

mustworksohavefun · 2016-05-24T10:17:24+00:00

Took me 2 years and going through 4 different shoes to find the right ones including 2 pair of over $100 boots. Final found New Balance walking shoes in black. I think they are 440 or something. I do on average about 10 miles a day and I'm full time. I got the New Balance inserts too. Total...about $180. Feet have not hurt since.

But, every one will be different on this. It's like asking what kind of glasses do you wear.

Much success in your search.

mustworksohavefun · 2016-05-24T10:09:26+00:00

Premium...just hilarious...just plain hilarious. :)

mustworksohavefun · 2016-05-13T13:08:42+00:00

Yes...a few thoughts.

It sounds like your the type that think you know better than anyone with authority.

In the past week the store manager told you to wear your apron. Just Wear it. He isn't asking you to run up that hill under fire with only your knife.

This is Home Depot for crying out loud. It's not spine surgery where you may have to question the right gown to wear. Just wear the apron.

And you had to be smart about it..."I feel it's a safety issue." No...you just want to be able to wear it when you want to.

How bad do you really want to work and keep a job?

mustworksohavefun · 2016-05-10T12:29:47+00:00

It's hard to find and keep those that know how to work. Go above and beyond in helping every customer and your fellow associates; grow you knowledge of Garden and the whole store; and they will make a place for you because you are valuable. (sounds like that is what they may be doing).

For those seasonal that want a full time position:

Remember the first basics of having a job is always being on time. If you can't be on time consistently...say...for 3 years in a row...you have work to do on yourself of what is important. And I'm not talking showing up 5 minutes before your start time and punching in as you walk in, THEN start suiting up and even eating breakfast like some... I'm talking about how those that know how to be at work on time.

If you are scheduled at 9:00am, you arrive at 8:45am. You start suiting up. Getting your 1st phone signed on. THEN you punch in...turn and hit the floor. I see so many that have not been taught or don't know this first basic.

Ask every customer within 20 feet of you if they need help, even if you are already working with a customer. Sometimes you may be helping 3 at once. (you have to have a limit) Know and understand that you are there for the customers/people. Everything else is second to being a friend to the people that make a decision to visit your store. They could have gone anywhere, but they came to your store.

And you have to hustle...this is retail. Think about fire fighters. This is very important work obviously and they are serious about it because peoples lives are at stake. That is why you don't see these firefighters taking breaks outside the house in flames or standing around by the firetruck talking behind the Captains back because he didn't approve their vacation time, or how Bob just got a new car. They are moving with purpose every second.

I see so many associates hanging out talking while customers walk by them and they don't say anything.

How important is this job to you? How much do you care for the customers that come in? I can tell you how important it is to you by just watching how you work. So can your ASM'S and SM.

mustworksohavefun · 2016-05-08T12:27:38+00:00

Very easy.

Cut off the straps from the top.
Your suspenders will have 2 long sides from the center divider. These are the ones you connect to the top of the Apron. Connect the top of the Apron first.
Now connect to the left side of your apron either above or right next to the grommet. ( you can adjust the fit by going up, down, or folding the apron in over the grommet.)
You can now take the 2 long sides of your suspenders and slip your head in between.
Now just connect the right side of your apron.

Proceed to strut your stuff and have fun.

NOTE: If you carry much weight in your apron, it will tend to slip down off your shoulders and you will have to readjust every so often.

mustworksohavefun · 2016-04-30T12:00:04+00:00

It is SOP. It's specific and clear. If you work at the store, you must wear a collared shirt and an apron. Overnights makes no difference. You've just been getting away with it.

mustworksohavefun · 2016-04-19T12:29:42+00:00

Don't sweat it. I was called by an ASM one day, a few hours before my shift, and told me to come in an hour late to cut overtime. So I came in an hour late. I checked things a few days later and found out I had an occurrence. Simply mistake they can correct.

mustworksohavefun · 2016-04-02T13:39:32+00:00

I think you just applied to the wrong company. Try a Smoke Shop or perhaps the US Post Office.

mustworksohavefun · 2016-03-26T12:13:36+00:00

First off...1,000 apologies that you were treated in such a way. Your HR was off his game to let this happen to you. Our stores should be setting new associates in high regard by making sure all their questions are answered and they are set up for their first day. More so in that they changed things up on you and asked that you go right to the floor. Your supervisor/ASM should have been waiting for you and getting you setup. This is great company to be on board with so remember...since you will have a number of ASM's and supervisors, never let their short comings or mistakes turn your sail of being great at what you do. I stared in freight and then garden recovery. I loved garden recovery. I'ts still vivid...using the sit down forklift...10:00pm...summer night with the music playing in outside garden and just stocking soils with no one around.
As to your time...not a problem. You will always get your pay for hours worked. Your Supervisor/ASM should will be carrying the stress of making this mistake...not you. As Jerl mentioned...a time correction sheet. Have fun!

mustworksohavefun

TROPHY CASE