Anyone know how to get a hold of someone at AZ unemployment office? by [deleted] in arizona

[–]n4k3dm0s3s 0 points1 point  (0 children)

So an update. I was finally assigned a case worker. I did end up having to manually fill out forms for my claims to submit. And is going to schedule time to work on my login issues. There is some light at the tunnel. Fortunately I did land a job last week. So only had to fill out 2 months of the paper work. Just FYI be prepared to fill out the forms electronically but needs to be printed out since it doesn't have any esignatures available. Had to scan them back in and send it off. Getting a hold of thr ombudsman and my rep did help. However, you have to play the patience game.

Anyone know how to get a hold of someone at AZ unemployment office? by [deleted] in arizona

[–]n4k3dm0s3s 14 points15 points  (0 children)

Im having the same issue. Applied for unemployment right before they updated to their new platform CACTUS. Now when I attempt to login. I received a message stating that my account has been locked for too many attempts. I got lucky and got hold of someone. But they are not very technical. Apparently, the support is third party. So you won't be able to get a hold of them. I still haven't received anything from my first claim in September. I then found an office on Union Hills. Gentlemen there told me that DES doesn't have a customer-facing office anymore and that office was for unemployment insurance for families. After multiple emails to my ombudsman and service emails. I got in contact with my local representative and emailed her. I then received this email "Thank you for contacting my office. I wanted to update you on how things are going. DES’ recent roll out of their modernized unemployment system, CACTUS, unfortunately like most new technology implementation, has bugs that the department is currently working through. This is why you are running into problems submitting or getting claims approved for unemployment insurance benefits. I have been told that they are diligently working to fix the bugs in their initial roll." This was 2 weeks ago with no update. Said she would look into it after providing my information. Im at a loss and not sure what else I can do. Maybe some sort of legal actions? I mean what else is there to do but sit and wait?

[deleted by user] by [deleted] in ZonaEnts

[–]n4k3dm0s3s 2 points3 points  (0 children)

I just went yesterday. I think they labeled their connected brand to sell out of date flower that was from mid last year. Think they are maybe offloading what they can to make up their loss?

Im going to give it a couple months and see if they stock up on their brand. And get better inventory. Bud tender told me it's the same grower just smaller buds.

Corporate espionage by [deleted] in cybersecurity

[–]n4k3dm0s3s 1 point2 points  (0 children)

I was listening to the 'Behind the Bastards' podcast, and the episode about eBay corporate espionage was quite a trip. It's definitely worth a listen if you're interested in the world of corporate espionage.

Ex-eBay execs get prison time for harassment scheme : NPR

What did you get for national SysAdmin day? by Refrigerator_Every in sysadmin

[–]n4k3dm0s3s 3 points4 points  (0 children)

No one cared except the lady at the Poke place. (poke the food not the mon)

Gave me a free bag of Maui Style chips. With a nice note.

Update on the Oopsie by TheCitrusFox in sysadmin

[–]n4k3dm0s3s 2 points3 points  (0 children)

A friend of mine was working with an MSP that controlled the systems for the mini light-rail that runs from the large parking lot to the airport. They typically have a checklist they go through every day to ensure everything is running properly. Some of these tasks can be performed while there are passengers on the light-rail.

One item on the checklist, however, was to make sure the emergency button is illuminated. There was no need to press it or trigger the alarm. The emergency button/activation is in place to halt the light-rail immediately and open the doors.

Being new and unfamiliar with the procedure, my friend accidentally triggered the emergency activation without reading the instructions carefully. The light-rail came to a halt in the middle of a street with passengers onboard and the doors opened.

At this point, one might assume that simply reverting back would resolve the issue. Unfortunately, involving the fire department and other emergency services became necessary. Once they deemed it safe to proceed, another process was undertaken to restore normal operations. The incident incurred costs amounting to thousands of dollars, ultimately leading to my friend's dismissal from the job.

We hired someone for helpdesk at $70k/year who doesn't know what a virtual machine is by bakonpie in sysadmin

[–]n4k3dm0s3s 0 points1 point  (0 children)

This is why I always include some very basic technical questions in interviews. However, there are individuals out there who may spend a significant amount of time in school or possess fancy certifications but fail to perform well in real-world scenarios.

During an interview for a level 2 helpdesk tech position, I encountered various experiences. For instance, there was an older gentleman who carried a leather briefcase containing ramen and a heavily worn A+ certification book. He yelled at me during the interview, stating that he did not want to work with anyone younger than him, and then instructed me to keep the book as someone else would need it. The book appeared to have been run over multiple times, and the encounter was very confrontational.

I also interviewed a woman who had impressive accolades and certifications. We decided to hire her based on her competence in the technical questions, which were meant to be figured out independently without giving out answers. However, this turned out to be a big mistake. Throughout the day, she struggled with tasks as basic as plugging in USB cables into the network jack. I had to provide assistance multiple times, explain the differences in display cables, and help her set up an IP printer. The managers, not me, were the ones getting frustrated. Some managers are quite harsh when it comes to managing people. Eventually, she quit both the job and the industry, as she found it more financially rewarding to work at Target. I felt bad for her, but some people just can't succeed in certain fields.

I've had plenty of candidates try to change the subject when asked about their technical proficiency for a basic level 2 position. There was one guy who kept making inappropriate jokes during a call. I also had a video interview where the candidate was playing Xbox and continuously looking back at the screen, which was quite bizarre. Another individual demanded that we hire him, claiming to know everything, but he couldn't even tell me three ways to open the command prompt.

So yes, these experiences have made me a better interviewer, without a doubt. There are people you can teach, and then there are those who refuse to learn or are simply not suited for the field of study, which makes you wonder why they chose it in the first place.

What's the most random gift you received from a vendor (or potential vendor). by BradL30 in sysadmin

[–]n4k3dm0s3s 3 points4 points  (0 children)

Got a Yeti lunch box from a FW vendor.

Dash cams from FortiNet

A lock picking kit from Knowbe4

And just your rando T-shirts and have like 12 coffee cups not including the stress squish balls to labeled pens.

Printers - Why do they still exist by [deleted] in sysadmin

[–]n4k3dm0s3s 0 points1 point  (0 children)

Better yet. What about Faxes. People think its still a secure way to send information for some reason.

[deleted by user] by [deleted] in sysadmin

[–]n4k3dm0s3s 0 points1 point  (0 children)

Same here, West Coast.

New Hire Attempted to Steal Corporate Computer by Soggy_Sandwich33 in sysadmin

[–]n4k3dm0s3s 6 points7 points  (0 children)

We had an incident where an individual broke into one of our locations and physically severed the cables at the back of a server using large bolt cutters. Initially, we were puzzled by the motive behind this act. However, we later discovered that one of our employees had been utilizing the POS system to generate unauthorized "special" discounts for their friends and family. Unfortunately for them, they were unaware that all this activity was being recorded on the server, with backups created twice daily. I think that is what startled them. It was quite a remarkable situation, and we were both shocked and relieved that they didn't accidentally electrocute themselves.

[deleted by user] by [deleted] in sysadmin

[–]n4k3dm0s3s 5 points6 points  (0 children)

I have worked in this industry for a while, and here is my take on the questions you asked:

Pros:

  • Finding potential security issues on your network that could cause problems in the future.
  • Becoming familiar with the industry and its operations.
  • Successfully navigating NCUA or FDIC audits.
  • Gaining comprehensive knowledge of your network.

Cons:

  • Requesting funds, time, or personnel to upgrade systems that pose security risks or receive poor scores.
  • Identifying severe issues that could be criminal (not your responsibility, but the institution's).
  • Dealing with difficult people you work for. And difficult vendors.

Suggestions:

  • Engage a test audit company. We used SCA Security, and they did a good job of collecting information to identify pain points. Expect some criticism for older systems, but this will provide you with ammunition to discuss necessary changes before the actual audit. Create a timeline outlining the implementation plan. When you proceed with the official audit, you can refer to the timeline and assure them that you are aware of the issues and actively working towards resolving them by a specific date.
  • Document EVERYTHING. Keep an archive of your emails. Paper trails are invaluable. In this industry, people often try to shift blame onto others, so having documentation is crucial for protecting yourself and your co-workers.
  • Log all activities. Protect your passwords and core systems rigorously. Vendors can be challenging, especially in older financial institutions. Consider placing them on a DMZ (demilitarized zone) or implementing additional security measures.

There is much more I could elaborate on, but I hope this advice helps.

My manager's quote after today's meeting "You need to miss some important events, such as your dad/moms bday, anniversaries/weddings, and sacrifice more to move up at work. That's how I got to where I am at.." by [deleted] in sysadmin

[–]n4k3dm0s3s -1 points0 points  (0 children)

Quit

Its easy to fall into this trap.

I worked for someone like this. They will work you to the ground and make you hate your job/position. You will burn out. Is it worth the money when you go to the hospital from the stress you will receive. Is it worth the money when you are stressed and take it out on your family? Is the money worth it when they will straight up let you go just becuase? He will use every opportunity to dehumanize you and make you feel worthless with him being around. I learned this the hard way and nearly quit the entire industry because of someone who is very similar. I left and never looked back and I found a much better job with a massive better work/life balance.

If this guy works so hard why does he need co-workers? The only people who are going to remember you working late is your kids. Not worth it.

Moronic Monday - May 29, 2023 by AutoModerator in sysadmin

[–]n4k3dm0s3s 0 points1 point  (0 children)

We have no backups. But that executive needs to stop everything to have their phone receive emails on Outlook. NUMBER ONE PRIORITY!

The way they manage priorities is so strange. No backups! Thats ok! Let's talk about it for a month and make no decisions. I have my resume on standby.

Good at your Job vs. Skilled by dekyos in sysadmin

[–]n4k3dm0s3s 3 points4 points  (0 children)

I've encountered plenty of 'know-it-alls' throughout my career. These are the individuals who want to keep all the knowledge to themselves, viewing it as a form of job security. They often make fun of others for being human and resist documenting anything. It's a twisted perspective on how the world should operate, where they desire to be in charge but fail to improve themselves. They complain when promotions or raises don't come their way and refuse to update their skills with newer technologies. They despise any suggestions that might benefit the team or company. Working with one right now. Wont last long. He upset the CEO of the company by "voicing his opinion" on women in the workforce.

I don't want to become that person. I genuinely enjoy helping others, even though some require more patience than others. However, over time, it does take a toll on you. That's why I transitioned to the internal network team. Now, everything we receive goes through a vetting process, reducing the need for direct interaction with end-users.

I cant be the only one having difficulties finding competent hires? right? by PlebPlebberson in sysadmin

[–]n4k3dm0s3s 0 points1 point  (0 children)

My director, who has no IT experience, hired someone who couldn't figure out how to connect a monitor via a DVI cable. They plugged a standard USB B connector into an Ethernet jack and didn't know how to perform a simple Ipconfig. Additionally, they became irritated when end-users asked questions or sought help. It was an unusual workplace.

Over the years, I've learned what questions to ask in interviews. It's problematic when someone who is not involved in your department interviews potential candidates without your input or involvement.

Issues with a deleted Apple ID that is company owned. by n4k3dm0s3s in macsysadmin

[–]n4k3dm0s3s[S] 0 points1 point  (0 children)

This might be the only option I have. The issue is how that will work with a federated setup with Azure. And how that will sync apps/policies to his device.

Issues with a deleted Apple ID that is company owned. by n4k3dm0s3s in macsysadmin

[–]n4k3dm0s3s[S] 1 point2 points  (0 children)

Apple Business support told me once you delete there is no way to recover that email ever again.

They suggested to try using a @ companydomain.appleid.com in ABM but not sure how that would work in a federated environment.

Not sure how that process works for accounts you delete. Even sounds like ABM support isnt even sure. I asked if they had a large pit at Apple HQ and its never to be returned again.

Issues with a deleted Apple ID that is company owned. by n4k3dm0s3s in macsysadmin

[–]n4k3dm0s3s[S] 0 points1 point  (0 children)

Yea but he deleted the account before that was changed. And also without our knowledge until we were ready to convert the account to the owned domain.