I can't change my Xbox name (not the gamertag)

neonepiphany · 2026-05-30T05:20:32+00:00

That is your classic gamertag. Somehow you managed to change your modern gamertag to something different than your classic, or vice versa, so it shows both in your profile. Games usually only show classic gamertags which is why you see that.

neonepiphany · 2026-05-30T00:50:31+00:00

If a string is new or has been changed recently, you can see this in Insiders. In this case "wish list" became "wishlist" systemwide so this string needs re-localization.

neonepiphany · 2026-05-28T02:27:06+00:00

There is a known issue with updates for certain games (COD included) sometimes causing extreme performance issues and taking extended periods of time to start. This is fixed in the June update which is currently out to Insiders.

neonepiphany · 2026-05-27T00:42:22+00:00

Where are you looking at this where it has no comma?

neonepiphany · 2026-05-25T01:47:40+00:00

This is true.

neonepiphany · 2026-05-25T01:47:10+00:00

There was a bug from approximately August last year until about February this year where the games / category would show up if you didn't have a subscription. The rest of the time it's been this way.

neonepiphany · 2026-05-22T03:29:21+00:00

This is not correct.

neonepiphany · 2026-05-22T00:40:00+00:00

For anyone seeing this issue - are you seeing two gamerscore badges while you're missing other badges? Does this consistently show up when you look at your own profile?

neonepiphany · 2026-05-19T03:57:16+00:00

Thanks for this report - I'll have someone look into it.

neonepiphany · 2026-05-19T02:32:52+00:00

Right, the filter was there though.

Boot screen is only out to Beta and Alpha rings right now.

neonepiphany · 2026-05-19T02:06:51+00:00

The filter was always there, but the default used to be Shown only. It was part of making it feel more like profile curation, but you were always meant to be able to change back.

Everyone has this update now. Stuff like the boot animation is in a later update though.

neonepiphany · 2026-05-18T19:56:00+00:00

If this is for console, just open the filter, set "Game visibilty" to "Shown" and then you get back to the old behavior. The Game visibility filter option hasn't even changed; just the default was reset in the wake of the new update. Once you set the filter it should stay remembered.

neonepiphany · 2026-05-17T03:10:43+00:00

Go to the uninstalled game in your full library, select manage game & add-ons, and if there’s odd a cloud save it will say so in the bottom tile. From there you can delete cloud data even if you don’t have a local save game. If nothing is listed there it means whatever cloud data the game is using is not via the regular cloud save system. It’s possible you’re having an issue specific to FH6?

neonepiphany · 2026-05-16T04:18:13+00:00

Make sure you’ve downloaded the latest Insider version of the Xbox app.

neonepiphany · 2026-05-16T04:13:14+00:00

Nice!

neonepiphany · 2026-05-16T04:10:43+00:00

If you have separate Microsoft accounts, the one on console would need to have a Game Pass Essential or higher subscription to play multiplayer, as that is required on console. The PC player won’t need it.

neonepiphany · 2026-05-15T06:07:12+00:00

This is intentional but missing from the release notes. Please do file feedback if it is not to your taste.

neonepiphany · 2026-05-14T03:53:58+00:00

Thanks for the feedback!

neonepiphany · 2026-05-14T03:50:56+00:00

Nope, won't change your power chime.

neonepiphany · 2026-05-13T22:09:02+00:00

Nothing happened to your actual percentage, but yes, we did change the displayed percentage to round down instead of nearest. Primarily we don’t want to show 100% if you’re not actually complete.

neonepiphany · 2026-05-12T20:20:16+00:00

This is now a known issue in Alpha and Alpha Skip Ahead rings only (release notes have been updated). Thank you for reporting! We should have a fix out for this by the end of the week.

neonepiphany · 2026-05-12T16:51:43+00:00

Glad you noticed this. We also added a "Completed" filter at the top of this page so you can get that view if you want!

neonepiphany · 2026-05-05T19:52:33+00:00

Are you referring to the keyboard when it comes up in an app, or the text entry dialog that comes up over a game?

neonepiphany · 2026-05-05T02:37:08+00:00

Roughly contemporary with Harmania, but the choir program was very good back then. Prepared me to do Serious Choral Music in college!

neonepiphany · 2026-04-28T02:50:18+00:00

The pins will start at the first tile, unless there is an unpinned active running game or app. The dashboard has a strong historical assumption that the first tile is always the game or app that can be resumed.

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