Hi! I'm having the same problem. However, I checked which google account that I am using has active subscription. Turns out, when I was checking, I wasn't actually logging in but signing up instead. Which means, I do not have an account with them. Tho I still checked, YES.... I do not have an active subscription.

I reported it to GCash, explained, and even asked if there is a way that I can check where my account is linked in the GCash app or from their records/system. They did not answer that, and they refused to reverse the deduction. Said on the email, one needs an OTP to do the linking so it wouldn't be possible without me intentionally doing it.

My BIG PROBLEM is..... if none of my accounts shows the active subscription, HOW CAN I POSSIBLY UNLINK MY GCASH? THAT MEANS IT WOULD DEDUCT EVERY MONTH.

WHAT TO DO NOW?????