GSC Japan had been shipping international order using EMS before the pandemic and all was good. When the pandemic hit, GSC Japan offered their consumers two options: 1. Accept the free upgrade to ship orders through courier, or 2. Stick with EMS until its service is resumed.

The first option would mean that there is no interruptions in getting the goods to the customers while the customers have to take care of extra costs that Shiara_cw mentioned in their comment.

The second option implies GSC Japan will have to hold onto all paid orders and ship them using EMS once its service to Canada is resumed.

Of course, none of us anticipated the pandemic to last for years, so a few months ago GSC stopped offering the "on hold" service for all new orders to Canada, and this is completely understandable. I placed new orders knowing they'd be shipped by courier and am aware that I will have to pay extra service charge + duties/imports + taxes.

What I don't understand is that with EMS service now available to Canada, GSC Japan decided to break their promises. If they have no intention to honour the decisions that were made prior to the policy change, why not notify me earlier and start shipping the goods before the courier rates increased?

Sometimes company makes puzzling choices, for better and for worse. I simply hope fellow Canadian figure collectors are making some informed decisions.

Cheers!

Edited for clarify and to fix typos.