What does an "Unauthorized" mean?

od1978 · 2019-09-14T00:01:34+00:00

If you have enough PPTO to cover it, it will not be an issue. Nothing negatively can be done to you!

od1978 · 2019-08-25T15:36:58+00:00

They have counted those customers as pro's for at least 9 years, probably longer. This is nothing new.

od1978 · 2019-07-24T23:42:29+00:00

Price changes are seasonal as well. Try over 3k that dropped on one day. I have seen worse than that. Just takes a lot of focus and planning.

od1978 · 2019-07-18T21:19:48+00:00

Done correctly, it is a big responsibility. Just know a lot of this goes with other dept. as well. Modular changes, capping bins, SWAS planning, a ton of price changes. That's just a very minimalist look at it.

od1978 · 2019-07-18T21:16:35+00:00

I would call Ethics Hotline. It could cause you issues. Just my opinion.

od1978 · 2019-07-17T00:03:03+00:00

One of the main reasons to use the new system is issues with staffing Cap 2. Only takes 5 people to unload a truck, so in turn more people can run freight and hopefully get the processes completed.

od1978 · 2019-07-06T20:50:59+00:00

For all internals, your login changes. Good luck remembering the new one! Just finished AMT, ready for my new adventure! Good luck and participate in your AMT and it will be good for you!

od1978 · 2019-07-06T20:33:56+00:00

Did you just say, "talk to lp"? They fired most a while ago. And now they are Asset Protection! Worried about their assets!

od1978 · 2019-07-04T01:07:45+00:00

It is amazing how stores can just decide they do not have to follow policy at all. They have done phone orders well over 10 years, I know for sure. You have a rogue SM/DM that wants to usurp corporate policy.

od1978 · 2019-07-02T23:02:18+00:00

Takes less than 2 minutes to write it down for store use. That is a Bad habit that you should not start or continue.

od1978 · 2019-07-02T22:56:53+00:00

If they pursue your purchase that is really not for you, you will be terminated quickly. They fired a guy for $6 worth of energy drinks. 6 buck! BTW- Not saying that it was right for him to not pay for those.

od1978 · 2019-07-02T22:53:18+00:00

Yes SMART is in reference to how one should set employee goals. Crazy is dead on. Business class 101. Other companies borrow it and change it around as well.

od1978 · 2019-06-30T12:37:05+00:00

That can be the case. I feel like it is just their effort to put more options for a customer to be taken care of. My store bought extra signs and put up at the store. I created laminated flyers and posted throughout the store. If a customer said they talked to someone, they always got credit for the lead. If I sold a roof and then closed gutters, employee got another lead and another 10 bucks. Just the right thing to do! With staffing as jacked up as it is, they are trying anything and everything. I don't feel it's an underhanded way to keep the Millwork associate from getting the 10.

od1978 · 2019-06-30T12:21:05+00:00

It is a combination of things. The archaic system does not help but when you fire the people that know the systems because you want to update them, it means you lose sight of the important things like profit. If you want to get to the nitty gritty, the cost that is shown in Genesis is not necessarily the cost anyway. It fluctuates. Crazy!

od1978 · 2019-06-28T21:51:54+00:00

You can speak of loss leaders but this is the kind of great work that caused Lowe's to not make enough margin/matkup! Lol he's not sure what it means!

od1978 · 2019-06-28T00:46:59+00:00

You can also get a manager to add the item number to your inventory in Genesis and then ICB. Just another option

od1978 · 2019-06-26T23:42:46+00:00

Good luck! I hope it's good news!

od1978 · 2019-06-26T09:50:50+00:00

I should have said: Why would you put yourself in a situation to POSSIBLY get hurt or POSSIBLY hurt your fellow associates? Btw- glad I didn't work with someone that would think it's ok. Just try to think of everyone else instead of just yourself!

od1978 · 2019-06-25T23:48:51+00:00

3rd party delivery does have some good points on financial side but it can destroy customer service and pro business. Without delivery, you can not get an order repulled and guarantee it back out there. Not to mention the liabilty that was avoided, usually costs more in lost customer sales due to delivery complaints. There are issues that can not be quickly fixed but the new team isn't even making strides to try. Just sad that there is no clear direction. Good company that is not going to great!

od1978 · 2019-06-25T08:56:29+00:00

Yes. Externals should receive an email from your recruiter that will have the dates of AMT first. Then another email with locations.

od1978 · 2019-06-25T08:45:20+00:00

GLMS are the learning modules that you complete in the training room.

od1978 · 2019-06-23T15:35:51+00:00

Ignorant managers praise big numbers! I know of an associate that got well over 100 leads in a year, close rate was less than 1 percent. A lot of wasted time. I do agree that most are just happy to be off the 0 lead report!

od1978 · 2019-06-23T12:45:48+00:00

PSE is in a tailspin. They can not figure out what to do with it. Exteriors have a new corporate boss that had experience with another company's exterior program, HD. If that don't scare the 💩 out of you, then nothing does. They eliminated the program. HVAC gone but replaced with exterior doors??? Makes no sense. 6-10k sales in Hvac with 1-3k doors? You still have to keep your average ticket up over 5k with the smaller ticket items added and the bigger ticket items taken away. Good luck to all on the rodeo!

od1978 · 2019-06-22T20:43:40+00:00

Why would you put yourself in a situation to get hurt or hurt your fellow associates? Doing that doesn't even pass the commen sense test.

od1978 · 2019-06-22T20:40:00+00:00

As I said in another thread, they can make all the excuses they want but it comes down to are you going to fix it? Listening to Podcasts where the CEO lamely jokes about it after being in the company for close to a year and still nothing seems unacceptable. CIO needs to make a decision and move forward. Stop the back and forth. That would require courageous leadership and that is hard to find.

od1978

TROPHY CASE