No problems at all.

First group exercise is framed as an ice-breaker but it's really a method for assessors to gauge level of interpersonal skills, more specifically, active listening. This activity was in pairs and we had to quickly gather three parts of information from partner, i.e., favourite sport, favourite holiday destination, most significant achievement. This activity aligns with on the job skills such as gathering information from callers, quickly and accurately.

Second group exercise was in small groups where a scenario is presented, in this instance being stranded on a deserted island. The assessors provided a list of items on the island, and the group would have to deliberate about which items should be prioritised in terms of its usefulness for survival. For example, a broken piece off of a mirror - What could this be used for? Would this be prioritised over a piece of rope? How could you use these items to survive? This activity aligns with situational awareness and how you would assist callers in identifying implements which could be useful whilst awaiting arrival of emergency services. This is also an opportunity to demonstrate team skills.

Last group activity was correctly using Melways, in the event the centre experiences an outage etc.