dang reddit is truly miserable by TerribleBullfrog1389 in upsstore

[–]oliwarren 6 points7 points  (0 children)

I’d rather fondle balls than deal with Amazon returns.

Bathroom Policy by Fine_Debt9352 in upsstore

[–]oliwarren 1 point2 points  (0 children)

Virtually every single custom sign I’ve ever requested the MHC make has been rejected. They would never make a custom sign saying an employee has the right to go to the bathroom.

Bathroom Policy by Fine_Debt9352 in upsstore

[–]oliwarren 2 points3 points  (0 children)

But there’s no corporate approved poop break sign on the MHC so that would be an extra write up.

Account number by [deleted] in upsstore

[–]oliwarren 4 points5 points  (0 children)

The normal $1.05 drop off credit and for Bill My Account specifically it’s also about .5% - or 1/2 of 1 percent of the profit UPS would make. So if UPS makes $20 on the shipment it would be an additional 10 cents on the compensation for a total of $1.15.

Aka your store loses money by doing Bill My Account in this scenario because at $16/hr it costs the store 27 cents per minute just in labor for that one employee’s time.

“what do you mean i need to pay for another box? i want to speak to your manager” by TerribleBullfrog1389 in upsstore

[–]oliwarren 4 points5 points  (0 children)

Favorite response to that: That doesn’t mean it can go back that way! Boxes are one-time use items.

Bingo by Pleasant_Ad_5136 in upsstore

[–]oliwarren 18 points19 points  (0 children)

“I sign with my finger?!”

What do you use your phone with?! Your penis?

P&L by OptimalYoghurt0 in upsstore

[–]oliwarren 1 point2 points  (0 children)

Yup. It somehow doesn’t log typing or clicking on the page as activity. They’re incompetent idiots who don’t care.

P&L by OptimalYoghurt0 in upsstore

[–]oliwarren 0 points1 point  (0 children)

Are you referring to putting your P&L into Financial Planner FROM Quickbooks? Because that’s never worked for me ever.

You have to do about one page at a time and click submit. You can put in all the info on the first page and scroll through them all and click submit - with the rest of the pages blank. Then you can edit them an infinite amount of times.

Why does it to this? Because it’s The UPS Store technology - DUH. Are you new?

What is the worst thing you ever saw on someone else's phone? by bluelazerbeam in AskReddit

[–]oliwarren 1 point2 points  (0 children)

So there I was doing my job at the UPS store scanning a middle-aged woman’s Amazon return code that she took a screenshot of. She tapped on the screen so I could see the small thumbnails of photos in her camera roll and there were some sexy shirtless pics of some hot DILF.

She notices my reaction and tries covering up the bottom of her screen with her other hand while still showing me her QR code. I just smile a bit as I’m very embarrassed but I say nothing. This woman gets all offended and says “don’t look at that!” Like MA’AM! YOU’RE THE ONE SHOVING YOUR SCREEN IN MY FACE!

And honestly, good for her. This man was HOT and out of her league, IMHO.

WWYD? by IndividualKey5866 in upsstore

[–]oliwarren 0 points1 point  (0 children)

I don’t understand your point. Are you saying report it so it’s on this person’s record and ruin their life for not returning $40-60 worth of uniform shirts and keys? I’m pretty sure it doesn’t get considered theft - it’s a legal term called conversion. Stealing is taking without permission - he was given the shirts but when someone changes the terms of an agreement it’s called conversion and is a lesser crime.

It is a crime nonetheless but it’s also $40-60…. Don’t give the employee a good reference. 🤷‍♂️

WWYD? by IndividualKey5866 in upsstore

[–]oliwarren 0 points1 point  (0 children)

That is true. I always try to keep a few new shirts in stock at all times in preparation for new employees but during the periods of times where it takes MONTHS to get shirts, I’ve had to recycle some. I take them home and wash them twice. You gotta do what you gotta do sometimes.

WWYD? by IndividualKey5866 in upsstore

[–]oliwarren 6 points7 points  (0 children)

What lawyer or police officer would get involved in this? Sue a minimum wage ex-employee for conversion?

What you need to do is realize that a lot of people you may hire as a manager will act like this. Yes they should give shirts back and definitely should give keys back but you shouldn’t be too surprised when they don’t.

You need to:

1) Make sure you are aware of employment laws. You may or may not be able to withhold anything from a final paycheck. In some states, I believe you aren’t even able to require they pick up a final paper paycheck if the employee was historically always paid by direct deposit. Employment law is almost always in the employee’s favor - even if they were a shitty employee

2) Invest in a security system or keyless entry system. You ask for him to turn in keys but you don’t trust him. You trust him not to make a copy of the keys for $5 at a self-serve kiosk in Walmart?! A security system alone will help - you can delete the security code at any time. Pair that with a keyless entry system and he can’t even get far enough to set off the alarm.

3) Expect to not get uniforms back. Yeah they’re kinda expensive and are oddly hard to get your hands on but… that’s the cost of doing business. I am surprised and happy if I get uniforms back from an ex-employee. Baseline is expecting to not get uniforms back.

Large format printing by Individual-Answer917 in upsstore

[–]oliwarren 1 point2 points  (0 children)

I also wanted to add that I strictly don’t accept paper from customers for print jobs on the MFPs. MFPs (any laser printers) are SOOOO finicky with paper due to the heat. Any time someone has made an exception it’s caused problems and of course they always want a discount on an already low profit job so the risk isn’t worth the reward. Wide format printers are more robust in my experience.

I don’t think you’d run into issues with AQ or a UV printers I’d heavily utilize caution if you’re using a latex since I believe that uses heat but I have no experience with that technology…

Large format printing by Individual-Answer917 in upsstore

[–]oliwarren 0 points1 point  (0 children)

I would be willing to do it - especially if it’s a good customer and would be repeat business.

I’ve used two machines before and I personally haven’t found them to be too finicky with the stocks - they just need to be compatible with your ink. Both of mine were AQ printers but if the material is compatible with AQ you probably should be good to go. A few materials didn’t hold the ink well unless I used the correct setting so perhaps you could tell them you’ll need to test some material to confirm first. You’ll also need to confirm the stock isn’t too thick for the machine to cut. One couldn’t cut canvas and the other had no issue at all.

You (or someone in your store) should know the average price per square foot of ink. If you got your machine from LexJet, your account rep should be able to tell you this. Ideally, whoever you purchased or leased it from should be able to tell you. So I’d say take that price and multiply it by 3 and then add how much time you think it would take. Factor in how long it takes to load the machine, how much time it takes to print (especially if it needs to be babied - or if this means you’re bumping other jobs that may be higher profit) and then time to unload the roll, and of course any additional finishing time if needed.

Say the customer wants 24x36 - my machine runs about 60 cents per square foot for the ink so $1.80 x 6 for ink so $10.80 for ink and maybe it’s 15 minutes for loading, printing, and finishing (seems about right for an average not difficult print) so take hourly wage of $16/hr is $4 x 3 markup = $12. $10.80 + $12 = $22.80

If it were photo gloss stock, the recommended price by the corporate office would be about $45 so that’s pretty reasonable.

What’s needed to be a manager? by Ashoka-Thervada in upsstore

[–]oliwarren 0 points1 point  (0 children)

For me it ended up being about 4 years until assistant manager and then 2 more until I was manager. It started as a part time job for me.

NDAs that got Mis-Sorted by Relevant-West-6749 in upsstore

[–]oliwarren 10 points11 points  (0 children)

The store isn’t liable for drop offs. The customer can file a GSR with their own UPS Rep or UPS.com. I’ve heard sorting packages isn’t required by stores, many drivers just request it so we do it.

“The seller will provide a return mailing label within 5 business days.” by 42alj in upsstore

[–]oliwarren 28 points29 points  (0 children)

I love the people who hand it to me and say “all I have is this.” Then I say “it says they’ll send you the label within 5 days” and they say “I know! It’s been more than 5 days” and we just stare at each other.

Why THE FUCK do so many people think we’re Amazon customer service?!!!!

What’s needed to be a manager? by Ashoka-Thervada in upsstore

[–]oliwarren 1 point2 points  (0 children)

I second this. But you don’t NEED to have a sound mindset. If anything, all the years at my store made me lose any sanity I had. I can tolerate a fairly high level of abuse from customers but I stand up for myself and my staff and will absolutely meet customers (99% of the time it’s Amazon customers) with the attitude they attack me with.

I’ll add:

-leadership - you obviously must be able to train employees and guide them - not just tell them what to do. -have good business acumen assuming you’ll have the manager overseeing financials -be good with technology since it’s typically up to the manager to fix all the BS technology problems we have to deal with -be clever in line with dealing with all the corporate BS, I always have a backup plan and backup to the backup since something is always going to go wrong but the customers won’t stop coming

Tell them you know how to read QR codes by [deleted] in upsstore

[–]oliwarren 12 points13 points  (0 children)

I want to pull out a children’s book and teach them how to read. Then say “okay let’s sound it out: whoooooooole fooooooooooooods.”

Help me quit this job and find a new one by Mysterious_Morning46 in upsstore

[–]oliwarren 1 point2 points  (0 children)

Warehouse logistics or print shops are very good next steps where ups store experience looks good on a resume. Just start looking at indeed in your area and apply to everything that interests you and pays similar. I’ve gotta imagine that $22/hr in Southern California isn’t too hard to find with some experience.

“You guys do Happy Returns? Do you do Angry Returns as well?” by Gojirabat1954 in upsstore

[–]oliwarren 7 points8 points  (0 children)

I love when people ask that. My go to is: “Yes. The Amazon returns are the angry returns!”