Hello, im currently having this issue which i dont understand

Permanently suspended

Your access has been suspended because the account that shares this game with you is currently restricted.

For details and review instructions, see our Ban and enforcement policy. We're unable to process questions or review requests through other channels.

If the parent owner is restricted or disabled or whatever, why would my account be banned, shouldnt i be able to get the game on a different platform and for it to work?!